2/10 Sangat Buruk
Usman
Bepergian dalam rombongan
29 Jan 2026
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Please avoid for your own benefit. I have stayed in many hotels across the world, this is by far the worst. Worse than a 2-star.
Problems:
1) Rude and unhelpful staff. No welcome to us after arriving late in night and no simple ‘thank you for your stay.’ Just a single demand to pay their city tax before we even got our room.
2) No hot water to shower on 1st night (1.30am). We were told, couldn’t be fixed for at least 30mins.
3) Construction (drilling and hammering) at 7.45am after first night. No-one could sleep through this, not even Sleeping Beauty.
4) Room supplies (eg. Bottled water, Coffee sachets, shower gel, shampoo) - only complimentary on the FIRST night.
5) After complaining about noise (7.45am) we requested to move room which was granted. Same problems with constriction noise.
6) Reception staff said Hotel Manager not available but would speak to him when he came back, for us to speak to him. No feedback from reception or Manager at all.
7) We were told bags would be kept in safe storage place. On day of leaving, only place we could leave them was next to reception (accessible to public).
Honestly and sincerely, you would much more than this, particularly for a 4-star hotel. You would think they would value loyalty by staying extra nights. Please avoid as you will be disappointed.
Usman
Menginap 4 malam pada bulan Januari 2026
