Fasilitas properti

Ulasan untuk AC Hotel by Marriott Atlanta Airport Gateway

3.5 out of 5
AC Hotel by Marriott Atlanta Airport Gateway
2079 Hospitality Way, College Park, GA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 474 dari 706 ulasan" "
Penilaian 8 - Bagus. 115 dari 706 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 706 ulasan" "
Penilaian 4 - Buruk. 27 dari 706 ulasan" "
Penilaian 2 - Sangat Buruk. 37 dari 706 ulasan" "

9,4/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Anderson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel close to airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 8 Mei 2024
Dear Anderson, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are pleased you found our location near the airport perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Erik

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a Great Vibe
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 8 Mei 2024
Dear Erik, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Aaron

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Can’t wait to stay again! Very clean very comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 6 Mei 2024
Dear Aaron, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Nanyce ChildressGeneral Manager

4/10 Buruk

Duane

Traveler bisnis
Tidak Disukai: Fasilitas
Too far from tram.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 5 Mei 2024
Dear Duane, Thank you for choosing our hotel for your stay. We strive to provide a comfortable and enjoyable stay for all our guests, we regret that our location may not have met your expectations in terms of proximity to public transportation. We appreciate your feedback and will take it into consideration as we continue to strive for improvement. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

thornton

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super clean, nice, quick, easy
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari General Manager pada tanggal 4 Mei 2024
Dear Thornton, Thank you for your review; we value the feedback! We are delighted you chose AC Hotel Atlanta Airport Gateway for your time in our great city. It is always refreshing to hear when a guest appreciates our efforts in providing outstanding service with fresh, spotless accommodations. It was a pleasure hosting your stay; we look forward to hosting many more!Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We stayed one night to catch an early flight. The hotel was very close to the Park N Ticket site we were using and there was security in the parking lots all night. Room was nice and clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 2 Mei 2024
Dear Linda, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are delighted to hear that our hotel's proximity to the Park N Ticket site and security in the parking lots provided convenience and peace of mind during your stay. We are also thrilled to know that our commitment to spotless accommodations met your expectations. It’s guests like you who make our work so rewarding. Thank you again for taking time out of your day to recognize our efforts! We hope you choose us any time your travels bring you back this way.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Isaac

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They only place I stay when visiting the surrounding areas .
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 1 Mei 2024
Dear Isaac, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We truly appreciate your continued patronage and are delighted to be your preferred accommodation choice. Our team works hard to provide exceptional service and create memorable experiences for our guests, and it is wonderful to hear that our efforts have contributed to your satisfaction. We look forward to hosting you during your future visits and continuing to provide you with comfortable and enjoyable stays.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Nehemiah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Nehemiah, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Linda, Kennesaw

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Access to everything I might
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Linda, Thank you for the excellent review of your stay at AC Hotel Atlanta Airport Gateway. We are pleased to know you had a great experience and that you found our location perfect for your plans! It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Best Regards,Nanyce Childress,General Manager

10/10 Sangat Bagus

Malaak

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love love loved it!
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 27 Apr 2024
Dear Malaak, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

8/10 Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Melissa, Thank you for being our guest at AC Hotel Atlanta Airport Gateway. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards,Nanyce Childress,General Manager

10/10 Sangat Bagus

Myra

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 24 Apr 2024
Dear Myra, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Casey

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and quiet rooms!
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 23 Apr 2024
Dear Casey, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was a pleasure accommodating you, and we hope you will make AC Hotel Atlanta Airport Gateway your home away from home whenever your travels bring you to our area. We look forward to your next visit.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Christopher, San Juan

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel and Staff are awesome, only downfall no Laundry Room. Good for short stays.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear Christopher, Thank you for your review regarding your stay at AC Hotel Atlanta Airport Gateway. It is a pleasure to know we were able to exceed your expectations. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Atlanta.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

King, Roswell

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear King, Thank you for choosing AC Hotel Atlanta Airport Gateway and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

4/10 Buruk

Ralph, Concord

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
AC in room did not work. Staff was bored and only marginally friendly. Area has no restaurants and the one we did find 3/4 of a mile away was reachable on a main road with only partial sidewalks.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 22 Apr 2024
Dear Ralph, Thank you for reviewing your recent experience at our hotel. We apologize for the unpleasant experience that you had with our associates and also for the issues that you faced due to the air-conditioning unit in you room. Thanks for bringing these concerns to our attention and want to assure you that we are taking action to avoid such concerns in the future. Additionally, we regret and inconvenience caused due to our location. We hope you will stay with us again so we can provide you with the excellent service for which we are known.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

EVELISE

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Mei 2024
Dear Evelise, On behalf of our team at AC Hotel Atlanta Airport Gateway, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Best Regards,Nanyce Childress,General Manager

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan
Menginap 4 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 21 Apr 2024
Dear James, We are thrilled you had an excellent stay at AC Hotel Atlanta Airport Gateway, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

DONNA

Disukai: Kebersihan, kondisi & fasilitas properti
Friendly staff. Clean property. Safe and near rail to airport
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 19 Apr 2024
Dear Donna, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-kept hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Nanyce ChildressGeneral Manager

8/10 Bagus

Sondra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a very friendly area! We were able to get to and from the airport with great ease and in record time. I really saw nothing that was negative to me. The food, the room, the lobby area and the exterior of the AC was excellent. I would stay there again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 16 Apr 2024
Dear Sondra, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our comfortable accommodations and our food offerings. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Nanyce ChildressGeneral Manager

8/10 Bagus

Charesha

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 5 Mei 2024
Dear Charesha, Thank you for sharing the nice rating about your experience at AC Hotel Atlanta Airport Gateway. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

6/10 Cukup Baik

Roosevelt

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Very nice hotel if you need to get to the airport. Please don't drive because it will cost u 25.oo a day to park.
Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Roosevelt, Thank you for taking the time to evaluate our hotel. We are pleased you found our location near the airport perfect for your plans! However, we regret your disappointment with the parking fee. This charge are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Nikole, Dayton

Menginap 3 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 5 Mei 2024
Dear Nikole, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at AC Hotel Atlanta Airport Gateway, and we look forward to welcoming you back soon.Best Regards,Nanyce ChildressGeneral Manager

8/10 Bagus

James

Bepergian bersama keluarga
It was a nice hotel. Very difficult to get to if you are not at the airport
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 14 Apr 2024
Dear James, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad to hear that you found our hotel to be nice overall. However, we deeply regret that the location of our hotel near the airport may present challenges for guests arriving from other areas. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for your feedback; we appreciate your business!Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Holly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice, clean property . Always love the AC
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 13 Apr 2024
Dear Holly, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

8/10 Bagus

Dan

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Had a really good stay with the exception to the pet policy. Expedia stated the property was pet friendly and they are… $150 pet friendly fee. Would have been nice to know this when booking the room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 8 Apr 2024
Dear Dan, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret your disappointment with the pet fees. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Patrick

Disukai: Kebersihan, staf & layanan
Comfortable clean room and hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 9 Apr 2024
Dear Patrick, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel and our accommodations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Kathy

Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 28 Apr 2024
Dear Kathy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to AC Hotel Atlanta Airport Gateway. Best Regards,Nanyce Childress,General Manager

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 5 Apr 2024
Dear Thomas, Thank you for rating your stay at AC Hotel Atlanta Airport Gateway. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Aliza

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed my stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 5 Apr 2024
Dear Aliza, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Nanyce ChildressGeneral Manager

6/10 Cukup Baik

Ronnie

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Th property was clean and pleasant. The prices for room service was different from the menu at the restaurant being cheaper which the staff could not clearly explain why the difference. Staff at reception thinking that if they speak louder than you, you will just leave and forget about the issue. Despite saying 24/7 for transport, there was no shuttle at 7.00am to the sky train so better just to walk . Hotel was nice overall and generally quiet. I would stay here again if I go to Atlanta.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 4 Apr 2024
Dear Ronnie, Thank you for taking the time to evaluate our hotel. We are happy to know that you liked our well-maintained hotel and that you enjoyed your overall experience. However, we are disappointed to hear about your experience with our front desk staff and the shuttle service issues you endured during your stay. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. We appreciate you sharing your feedback and love knowing you will return soon.Best Regards,Nanyce ChildressGeneral Manager

10/10 Sangat Bagus

Myles

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet , close to the Airport . In good shape
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 31 Mar 2024
Dear Myles, Thank you for being our guest at AC Hotel Atlanta Airport Gateway and sharing your experience. We are delighted to know you were pleased with our ideal location, relaxing atmosphere, and well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Best Regards,Mnena Denga,Assistant General Manager

10/10 Sangat Bagus

Bernardo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is a very friendly. The hotel is very nicely maintained. The cafeteria has wonderful options. We definitely stay here every time we travel to Atlanta. It’s conveniently located next to the airport and the car rental facility.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 28 Mar 2024
Dear Bernardo, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained and that our devoted associates took great care of you. We will certainly share your praises with them. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Best Regards,Mnena DengaAssistant General Manager

6/10 Cukup Baik

James, Whitby

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I arrived late around 1 am and had to wait for 10 mins for someone to come and open the front door. I booked a King bed but since I arrived late they gave my room to someone else. I took a room with two double beds instead.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 27 Mar 2024
Dear James, Thank you for taking the time to evaluate your stay. We sincerely apologize for the inconvenience you encountered upon your late arrival at our hotel. We also deeply regret that the room type you reserved was not available. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

andre

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice, enjoyed our stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 26 Mar 2024
Dear Andre, Thank you for the great review of AC Hotel Atlanta Airport Gateway. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect f for what I needed
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 18 Mar 2024
Dear William, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Julie

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and staff was wonderful.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 14 Mar 2024
Dear Julie, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

6/10 Cukup Baik

Angela

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Barking dogs from several rooms, asked to change rooms and they said they were everywhere for a dog convention. for the price of these rooms I fell all of the dogs should have been on one end of the building. I thought they should comp my stay there. Beautiful hotel but I wont return.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 12 Mar 2024
Dear Angela, Thank you for sharing about your experience at our hotel. We sincerely apologize for the inconvenience and discomfort you experienced caused by the convention during your stay. While we strive to accommodate all guests and their needs, we recognize that we fell short in this instance. We have shared your comments with the appropriate individuals. We truly value your patronage, and we hope you will stay with us for another time so we can provide you with a much more satisfying experience.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Assistant General Manager pada tanggal 12 Mar 2024
Dear Sue, Thank you for the perfect rating. We are glad you had a wonderful time at AC Hotel Atlanta Airport Gateway. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Nancy

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bar service was at a snail pace but all other staff was welcoming and great. The food from room service was delicious.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 2 Mar 2024
Dear Nancy, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you enjoyed our food offerings and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

4/10 Buruk

William

Bepergian bersama teman
Furniture uncomfortable, staff curt and inconsiderate, transfer to airport not as simple as expected from property description. Best part of stay was dinner in the bar and conversation with Marco…bartender. MARRIOTT you can do better, I know from past stays at other facilities.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 28 Feb 2024
Dear William, Thank you for taking the time to review your stay with us. We sincerely apologize for any discomfort you experienced due to the furniture and for any interactions with our staff that fell short of your expectations. Providing exceptional service and ensuring our guests' comfort are our top priorities, and we regret that we did not meet these standards during your stay. We will address the issues you mentioned to ensure that they are resolved promptly. With that being said, we appreciate your positive feedback about your dinner experience in the bar and your conversation with Marco, our bartender. We will be sure to pass along your kind words to him. Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that you deserve.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Nathalie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a beautiful hotel. Fitness area was great. Dining in lounge had good food and fun environment. Overall super stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 27 Feb 2024
Dear Nathalie, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our beautiful hotel and that you enjoyed our food offerings. We are also happy to know our amenities were up to your satisfaction. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Donna

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 22 Mar 2024
Dear Donna, Thank you for rating your stay at AC Hotel Atlanta Airport Gateway. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Mnena DengaAssistant General Manager

6/10 Cukup Baik

Joseph

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Assistant General Manager pada tanggal 22 Feb 2024
Dear Joseph, Thank you for your visit. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay we want for every guest. We hope to have a future opportunity to restore your confidence in us. Best Regards, Mnena Denga Assistant General Manager

10/10 Sangat Bagus

Katrina

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 22 Mar 2024
Dear Katrina, Thank you for the perfect rating. We are glad you had a wonderful time at AC Hotel Atlanta Airport Gateway. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Mnena DengaAssistant General Manager

6/10 Cukup Baik

Danielle

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Hotel was excellent, the front staff needs a class on how to treat people who may have a hearing issue. We asked her about the shuttle in the morning and she snapped and said” the shuttle is done for the night!”We asked about in the morning, she just ignored us. The check in line was to the door, one front desk gal was off the side gabbing with a relative about her Amazon returns that she gave her. Unexceptable! Little sketchy walking around the hotel at 4:30am
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Mnena Denga - Assistant General Manager pada tanggal 14 Feb 2024
Dear Valued Guest, Thank you for taking the time to evaluate our hotel. We deeply regret your disappointment with our reception team. Our goal is to provide an exceptional experience to each of our guests. Please could we have your full name so we are available to pull up your booking and address this to the reception team member immediately to prevent similar situations from occurring in the future. We appreciate you bringing this to our attention, and we thank you for your time and consideration.

10/10 Sangat Bagus

Julissa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Plenty of rooms , clean, great service
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 12 Feb 2024
Dear Julissa, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. We are glad you liked our well-maintained hotel and our comfortable accommodations. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Seowon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 9 Feb 2024
Dear Seowon, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more stays at AC Hotel Atlanta Airport Gateway.Best Regards,Mnena Denga,Assistant General Manager

10/10 Sangat Bagus

Keri

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bit overpriced trapped with no food options close
Great clean new modern hotel Only thing is the prices at the bar are ridiculous $23 for 1 glass of wine. I can buy an entire bottle. I was shocked. The food took forever to get also. There are no restaurants close by. It is easy to get to with the sky train It said they had laundry facility (why I chose this hotel) but it’s offsite. I’m not going to sit around at offsite place. Overall it’s nice clean modern quiet. Just $$$ after you get there.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 8 Feb 2024
Dear Keri, Thank you for choosing AC Hotel Atlanta Airport Gateway and sharing your experience. While we are happy to know you liked our well-maintained hotel, we deeply regret the service issues you endured at the bar. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Additionally, we appreciate your sentiments about pricing and that we take careful consideration to be competitively priced for our area. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyable visit.Best Regards,Mnena DengaAssistant General Manager

10/10 Sangat Bagus

Chris, Greenville

Disukai: Staf & layanan, kondisi & fasilitas properti
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Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Assistant General Manager pada tanggal 6 Feb 2024
Dear Chris, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at AC Hotel Atlanta Airport Gateway, and we look forward to welcoming you back soon. Best Regards,Mnena DengaAssistant General Manager