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Ulasan untuk Holiday Inn Express Alpharetta - Roswell, an IHG Hotel

2.5 out of 5
Holiday Inn Express Alpharetta - Roswell, an IHG Hotel
2950 Mansell Road, Alpharetta, GA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 178 dari 404 ulasan" "
Penilaian 8 - Bagus. 118 dari 404 ulasan" "
Penilaian 6 - Cukup Baik. 58 dari 404 ulasan" "
Penilaian 4 - Buruk. 26 dari 404 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 404 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Jeremy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, quiet, affordable
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Jorge-Miguel, Boca Raton

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Gibson

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hey
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tina

Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Kennera

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Negative 1000 do not recommend
I did provide her with my driver license. The woman who worked that night was treating me rude and wouldn’t listen to me. Before she call her manager she told me that it was a 50 dollar fee and when she got on the phone it went to a 100 dollar fee . She charged the woman before me 50 dollars and treated her with care. She didn’t want me to get the room due to is told her i was homeless.But that day i had been moving all that day and was exhausted. Because of the way i was getting treated i asked her for a refund and I’ll go somewhere where that’s when her and her manager kept on and told me that i needed to leave and to never come back. Paid 216.00 for a room i never got
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

LUIS

Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Arash

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Far from what I experienced before!
The bed was comfortable, and the room was pretty clean, including the bathroom. I chose this hotel based on my good impression of staying in Holiday Inn Express in 2014 in Sacramento, CA. However, this time, I was disappointed with the service quality. I was given a rook with a king bed, which was very close to the main street. During the night, I experience a lot of noise from the street and from people talking in front of the hotel's main entrance. Apparently, there was a code or regulation prohibiting loud talking in front of the main entrance door after 11 pm. I had one of the worst quality of sleep because of the noise. The lock of the room door was not working correctly, and the reception had no other room with a king bed. Since the lock did not work, I used the deadbolt to ensure no one would get access to my room. Other guests were not considerate when they closed their rooms--they slammed the doors, which caused a lot of noise after 11 pm. This could be due to the doors' poor design or the lack of care on the side of the guests. The quality of breakfast could have been much better. When more than 10 people eat breakfast at one time, there should be at least more than one bottle of milk to serve people. Further, I observed that the hotel was understaffed, as the guy who was taking care of the breakfast was the only one working in that section, hardly accommodating different demands. He needed more help with sorting out matters.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

LUIS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Regina

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I called the property and they told me I have to pay for three nights and I wasn't even there 48 hours. Two nights I understand but three I DON'T UNDERSTAND.....
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Regina

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Therese

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly and clean
It was very clean but need to re-think the smell of cleaning products
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was clean and nice. Only problem was when we returned from the concert, all parking spaces were occupied. Had to park at the Waffle House.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Katie

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Shirley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Melanie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Elevator and halls had terrible odor. Rooms were fairly clean except for the hair in my tub and the staff personal who checked me in was very rude. Maybe it was an off night but will not be staying there again.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

george

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had ants in room but was a clean room
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Brandy

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Nichole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Juli 2023

8/10 Bagus

Bruce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beside Waffle House.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Erin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Exactly what we needed for the night
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Kim

Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

William

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
I paid on Expedia and at check-in was asked for my credit like normal. Only, they charged me a second time leaving my bank account depleted. The manager said that was normal and each credit card chooses the amount for incidentals. Then, at check out, I asked for a receipt and she said no because it was booked through Expedia. They take no accountability. They did not have the cinnamon rolls either. Trash was sprawled across the entry way when we were leaving. The three positives were hot shower, clean beds, and cold air.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

steffaney

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Traniecieya

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Ucr FnderDarrc Sharon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean rooms and hotel! I enjoyed my stay and I will be back in July!!
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Emily

Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Alan

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
OK place, needs some work
Room was large and comfortable, bed was large and we slept well. Staff were not particularly receptive to being told when something was wrong. Breakfast was adequate but nothing special. Used towels were removed but not replaced. Coffee stuff was not replaced. Overall, the place was OK but service could be improved.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Timothy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Love it
My stay was great, room was clean and comfortable.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Lorrie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Unni Krishnan

Traveler bisnis
Very neat and updated for a 3 star hotel
Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Sharmillah

Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

raymond

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Menginap 2 malam pada bulan Mei 2023

4/10 Buruk

Carmenmaria

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not clean, room full of bugs. Structure is all broken, bath walls . Shampoo soap etc really bad quality all watery. Try another hotel.
Menginap 3 malam pada bulan Mei 2023

4/10 Buruk

Chelsey L

Traveler bisnis
Tidak Disukai: Staf & layanan
I’ve had a horrible experience
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Nelson, Birmingham

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Noisy alarm maintenance without any warning. Alarms were going off while I was trying to rest from having a headache. Breakfast was horrible.
Menginap 1 malam pada bulan April 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Not happy
The hotel had a musty smell and the rooms weren’t serviced daily. We had to ask for clean towels. There were cracked ceilings in the bathroom and the tub did not drain well. Only 2 towels in the pool area. Front desk staff not very sociable or helpful. Kept getting locked out of room because keys were not working
Menginap 4 malam pada bulan April 2023

10/10 Sangat Bagus

Remona

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The young lady at the desk for checkin was Amazing!!! She was doing everything at this hotel!!! Front desk, housekeeping, serving breakfast…just everything!!! You can tell she loves what she does and loves interacting with the people she serves!!! Give that woman a raise!!!
Menginap 3 malam pada bulan April 2023

8/10 Bagus

Shantilla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in was supposed to be at 2pm. We arrive at 2:20 and the room was not ready yet. Good hot breakfast and the pool was great.
Menginap 1 malam pada bulan April 2023

4/10 Buruk

Champ

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
My sheets and bath towels were not clean. The staff was excellent however
Menginap 6 malam pada bulan Maret 2023

8/10 Bagus

Tammy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rooms were very clean and updated. Beds were comfortable. Very nice. Only down side was breakfast was out by 9. They tried to replenish but was unable before I had to leave.
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Rhonda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
traffic sounds

10/10 Sangat Bagus

Rennei

Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Yousef

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2022

8/10 Bagus

Daniel A

Menginap 1 malam pada bulan September 2022

4/10 Buruk

john

Traveler bisnis
Tidak Disukai: Kebersihan
No holiday here
The day was OK but very disappointing because I had towels that was folded up that was badly soiled
Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

Scott

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The service was nice and the room was clean. The towels had some stains on them but the front desk did give me a new set of towels. There is a waffle house next door which was nice.
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Ebony

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Doable but could be better
The morning check in guy was absolutely amazing and that’s what made the stay enjoyable. There was hair in the shower and toilet. There were dirty towels outside my mom’s door all day when we got there. The next day my mom asked for clean towels the next day and never got them. The evening front desk clerk was very rude and gave my mother wet towels. The breakfast the first day was nasty, burnt and hard. The second day (different cook) was better but no pancakes bc the machine apparently was broken but supposedly was brand new.
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Yusleivys

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2022