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Reviews of Motel 6 Jonesboro, GA

2 out of 5
Motel 6 Jonesboro, GA
628 Southside Commercial Parkway, Jonesboro, GA

Reviews

6.2
Rating 10 - Excellent. 114 out of 477 reviews" "
Rating 8 - Good. 95 out of 477 reviews" "
Rating 6 - Okay. 75 out of 477 reviews" "
Rating 4 - Poor. 72 out of 477 reviews" "
Rating 2 - Terrible. 121 out of 477 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Zaheem

Liked: Staff & service, amenities, property conditions & facilities
It was okay
Stayed 2 nights in May 2024

10/10 Excellent

Alea

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one bothers you here
Stayed 1 night in May 2024

8/10 Good

Laterius

Liked: Staff & service
Everything was coo just the handle in the shower was broken water still worked just had to play with it.. told front desk and they didn’t do anything about it.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 20 May 2024
Hi Laterius,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
The man at the front desk wa svery nice, the room did smell like smoke.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Lisa,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi April,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Olawd

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Banging doors all night. Couldn’t sleep. Checked out at 4am
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Olawd,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Terrell

Stayed 1 night in Mar 2024

2/10 Terrible

Fernando, Plainfield

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found roaches in the microwave Disgusting!!!!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Mar 2024
Hi Fernando,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Laterius

Liked: Cleanliness, property conditions & facilities
Didn’t get the room i reserved but overall great place just for a couple days.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not pet friendly, poorly managed
I booked a room with motel 6 because they are known to always be pet friendly. I get there and they tell me they only allow pets on the first floor (plus a $150 pet deposit), and tell me I will have to pay about $100 more because they only had a suite left, which I reluctantly agreed to because I was exhausted. I get to the room only to discover someone else is already in the room. This wasted about an hour of my time and I finally decided to just leave and go elsewhere.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Ashley,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 Poor

Rodger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not that clean, water only got up to lukewarm never hot (DURING WINTER). Would NOT RECOMMEND!
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Rodger,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Teca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Teca,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Martini

Disliked: Cleanliness, property conditions & facilities
No hot water walls where dirty
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Martini,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Gregory

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Yasmine

Stayed 1 night in Jan 2024

4/10 Poor

Tim

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi TimThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Coleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as i walked in your see people and their dog's, going to my first room room dirty bed linens was dirty, lifting rhe sheets there was blood on the mattress,,the other bed , has signs of sexual act was done,,the cleaning staff needs to do a better job,one good thing i can say they refunded back my money with no problem,
Stayed 6 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

jarvis

Liked: Cleanliness
Disliked: Staff & service
i booked my room on line for a king size bed. they gave me a full size and when i questioned them about it they wanted a extra 60.00 the next week i booked on line for a king room which i received a double bed room which has 2 full size beds instead of a king.. i just feel that they should honor the promotion. the price was good. one of the better rates in town...also just let it be known this is like a extended stay most of the guest are families using the space for living quarters. which is not a problem given how times are right now.. but guest should just be aware because the atmosphere is different than that of a regular hotel.
Stayed 7 nights in Dec 2023
Response from Nancy Y. on 23 Jan 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Inexpensive and mediocre. Mattresses were quite old. Good enough for one night.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi ScottThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Kortni

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

anitra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only good thing I have to say is that the lady at the front desk was decent . We had to force our way into the room because the door was jammed closed. There were boogers on the wall . YES , BOOGERS! the pillow cases were dirty , the bed AND sink had hair in it . After all that , i didn’t even continue my inspection .
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Michael

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Heavy Marijuana odor throughout motel and room. Towels had yellow color. Debris under barhroom sink. Sink had very slow drain. Deposit was $150 not $50 that Expedia listed
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Michael, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Mylynda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel Stay.
It was the worst hotel I have ever staid at. There was little black curly hairs all over the bathroom and kithenette. A roach was crawling across the floor. The shower faucet wasn't connected properly. We had a nonsmoking room that was filled with burn holes from cigarettes. It smelled horrible. The only good thing was the lady who checked me in. It was the most disgusting room I have ever staid at.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi MylyndaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

8/10 Good

Kortni

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and Decent
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Kortni,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Kelly D

Business traveller
Liked: Staff & service
Not Bad
Not a bad place to stay for the price... I would stay here again.
Stayed 4 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Mame

Stayed 1 night in Sep 2023

6/10 Okay

Victor

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Viet

Liked: Property conditions & facilities
Disliked: Staff & service
Dirty
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 18 Sep 2023
Hi Viet,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 Good

Jamie

Liked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Jawan

Stayed 1 night in Aug 2023

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

James

Nice food in the area
Stayed 1 night in Jul 2023

4/10 Poor

Bobby

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel six ghetto six
Rundown drug infested ghetto should’ve been half the price
Stayed 2 nights in Jul 2023

2/10 Terrible

Faleasha

Travelled with family and small children
Bedbugs sheets were dirty bathroom smelled like pee and would not give refund
Stayed 1 night in Jul 2023

2/10 Terrible

Michal

Disliked: Cleanliness, staff & service
I standee in line for three hours and the manager kept leaving...100 people in line and one employee. Then when his shift ended....we had no employees to give out cars for 20 minutes. I'm still in line and have been told I may not get a car after the long wait ....never again Thrifty ATL. NEVER!
Stayed 1 night in Jun 2023
Response from Nancy Y. on 5 Jul 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Richard

Stayed 12 nights in Feb 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023
Response from Brand Experience Team on 1 Mar 2023
Hi David,Thank you for the perfect rating!!Maz K.#Team6

4/10 Poor

Shakira

2/10 Terrible

cynthia

Travelled with family and small children
Disliked: Staff & service, amenities
A mom with three kids and they put me in a smoking room! Switched me to a room with a king bed but wouldn’t give me extra blankets until morning! The fire alarm went off in the early morning, there was no notification to let us know what was going on or if it was real just a lot of people panicking!!!

6/10 Okay

Lucille

Stayed 1 night in Jan 2023
Response from Brand Experience Team on 1 Mar 2023
Hi Lucille,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 4 Jan 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Timothy

Stayed 1 night in Dec 2022

10/10 Excellent

Marisa

Stayed 1 night in Dec 2022
Response from Brand Experience Team on 4 Jan 2023
Hi Marisa,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Roderick

Stayed 2 nights in Nov 2022
Response from Brand Experience Team on 4 Jan 2023
Hi Roderick,Thank you for positively rating your stay!!Maz K.#Team6