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Ulasan untuk The Westin Atlanta Airport

4 out of 5
The Westin Atlanta Airport
4736 Best Road, College Park, GA

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 690 dari 1239 ulasan" "
Penilaian 8 - Bagus. 211 dari 1239 ulasan" "
Penilaian 6 - Cukup Baik. 131 dari 1239 ulasan" "
Penilaian 4 - Buruk. 80 dari 1239 ulasan" "
Penilaian 2 - Sangat Buruk. 127 dari 1239 ulasan" "

8,6/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Troubeev

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good, clean hotel, close to airport.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michelle, River Forest

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice hotel
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Samantha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great room! and wonderful amenities! Did not like that we had to pay 25 for parking.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Robert

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Booked because of the legendary Westin bed but the AC wasn’t working and after having called the front desk to make sure the settings were correct, it was miserably hot with. I sleep. For context, the temperature was set on the lowest setting, 60 degrees.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Mikeyla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved the location , price and staff only thing i will change is the prices for the food or change the food options. The price and taste did not add up and i just wish the pool was more open without all the trees so the sun can get in. Very nice hotel i will be returning.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jonathan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good property. Renovated. Good staff and good food options too!!
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean property.
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Susan

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Ronald, Roch

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
It took over half an hour to check in. The employee running the little store is rude. They allowed 4 airline attendants to cut the line. The staff could be better for such a nice hotel!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 24 Mei 2024
On behalf of the entire staff we sincerely apologize for the inconvenience. The hotel has a contract with the airlines that allows for immediate check -in. They have a short layover in the hotel, and it is important that they get as much rest as possible before their next flight.

10/10 Sangat Bagus

Joel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a hotel.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 24 Mei 2024
On behalf of the staff at the Westin Atlanta Airport, we "Thank You" for staying with us. Hope to welcome you back the next time your travels bring you to Atlanta.

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and great service. Restaurant was good.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 23 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back in the near future.

6/10 Cukup Baik

RICHARD, Vestavia

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Close to airport. Front desk staff was adequate but not as good as would hope for at Westin.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 23 Mei 2024
Thank you so much for staying with us. On behalf of the entire staff, we appreciate your business and hope to welcome you back soon.

8/10 Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel, comfortable beds!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 22 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 Cukup Baik

Keiristin

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
The best part of the hotel experience was valet. All the attendants were helpful. However the front desk attendants were not has helpful sending mixed information. When I checked in one person told me “one breakfast voucher” was for two people to find out it was for one..House keeping did not clean the room and needed to ask for extra towels.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 20 Mei 2024
Thank you for staying with us. On behalf of the staff, we apologize for the confusion with the breakfast voucher. We appreciate your business and hope to welcome you back soon.

6/10 Cukup Baik

Ivan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I do have to say the hotel is beautiful and the staff very friendly! But the first night we got there hungry and I ordered a chicken noodle soup, I wouldn’t mind paying what I did because the flavor was excellent, but it was just a broth with a couple pieces of carrot and no chicken. I would have preferred that they are honest and tell us that they don’t have anymore! I also ordered a very delicious drink full of ice, maybe 3 sips and it was done, for $14.50 cents at least it could have been a bigger glass with less ice.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 20 Mei 2024
Thank you for taking the time to write a review of the hotel. We sincerely appreciate your feedback and we will address these issues with the staff immediately.

8/10 Bagus

Jamila, East Point

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great checking and checkout of experiences with Taha and team! Bathroom’s tub light in 834 flickers and needs Engineering’s attention. Pool was a great place for kids/families during the afternoon. Hiccup with self parking call attendant when confirming I already checked out and isn’t
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 20 Mei 2024
Thank you for taking the time to let us know the issues that you experienced, we will have engineering check out room 834 today. We appreciate your business and hope to welcome you back soon.

8/10 Bagus

RAFAEL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My only complain was the clogged bathroom drain.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 20 Mei 2024
On behalf of the entire staff, we thank you for staying with us. We appreciate the regarding the clogged drain. Would you happen to remember the room number? Thank You.

8/10 Bagus

Jose

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great service
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 20 Mei 2024
Thank you for staying at The Westin Atlanta Airport. on behalf of the entire staff, we appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta.

10/10 Sangat Bagus

LKita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would stay again
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 17 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back soon.

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Fasilitas
Clean and update property with a friendly staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 17 Mei 2024
On behalf of the staff at the Westin Atlanta Airport, we "Thank You" for your business. We hope to welcome you back the next time you travels bring you to Atlanta.

10/10 Sangat Bagus

Curt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 17 Mei 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotel options in the airport area, and we are delighted that you chose Westin.

10/10 Sangat Bagus

Alvernon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent and will return.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 15 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and the nice comments. Hope to welcome you back the next time your travels bring you to Atlanta.

2/10 Sangat Buruk

Jon

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
My wife and I planned to travel together but I got bumped from my flight. I told her to go on and check in without me. The Westin Atlanta airport would NOT allow her to check in even after I called Expedia and had her added to the reservation. The front desk staff were rude and disrespectful, to say the least
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 14 Mei 2024
On behalf of the hotel staff, we sincerely apologize for the inconvenience and rude behavior. That is unacceptable. However, it is the policy of this hotel and most hotels to only allow the person whose name is on the reservation to check in for security reasons.

10/10 Sangat Bagus

Allison

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Restaurant staff- Herold and Thomas were excellent. Aditi at the front desk also efficient and helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 14 Mei 2024
On behalf of the entire staff here at The Westin Atlanta Airport, we " Thank You" for the nice comments. We will be sure to pass the on to Herold and Thomas. We hope to welcome you back soon.

10/10 Sangat Bagus

Rocxi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Stay
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 13 Mei 2024
On behalf of the staff at The Westin Atlanta Airport, we "Thank You" for your business. Hope to welcome you back soon.

6/10 Cukup Baik

Beverley, Jacksonville

Tidak Disukai: Kebersihan, staf & layanan
Spots on chairs and carpet. Cleanliness could be better. Sink had water slowly retained
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 13 Mei 2024
On behalf of the staff, we sincerely apologize for the cleanliness issue you experienced. Would you happen to remember the room number? Thank you.

10/10 Sangat Bagus

Jason

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and convenient
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 13 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business sand hope to welcome you back in the near future.

10/10 Sangat Bagus

Giannella

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super convenient as it is close to the airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 13 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta,

6/10 Cukup Baik

Jennette

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 13 Mei 2024
On behalf of the staff, we apologize that you were not happy with your stay. Were there any specific issues that you experienced that we could address with our team? Thank you.

6/10 Cukup Baik

Lauren

Noisy, thin walls between rooms. Heard every word of the neighboring room.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 9 Mei 2024
On behalf of the staff, we apologize that you did not have a great stay. We appreciate your feedback as well as your business.

6/10 Cukup Baik

Valdelicio

Disukai: Kebersihan
Purchasing items from the convenience store by the Front Desk proved to be inconvenient as the limited staff at the Front Desk had to handle a long line of travelers trying to check in. Another long line forming at the convenience store. One guest had to ask if he "should leave without paying", as he had waited for more than 30 minutes (I waited about the same only because I absolutely needed the item I was trying to purchase). The bar/lounge in the lobby was the only good thing about this place! The staff was courteous and the food was very good! Breakfast was the most absolute disappointment of this stay. I had to ask for hot coffee after being served cold coffee! The food option and presentation was not worth one third of what they charge. Note to self: never again!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 8 Mei 2024
On behalf of the entire staff, we sincerely apologize for the inconvenience that you experienced. We will address the front desk staffing concerns with the Desk Manager. Once again, we apologize.

6/10 Cukup Baik

James, Billings

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Tub did not drain. No soap in bottle. Indifferent food. Nice staff.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 8 Mei 2024
Thank you for staying with us. We apologize for the issues that you experienced. Would you happen to remember the room number? Thank you.

10/10 Sangat Bagus

Alina

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel near Atlanta airport. Staff was friendly & kind and loved that they offered a free shuttle to the airport.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
On behalf of the staff here at The Westin Atlanta Airport, we "Thank You" for the nice comments. We appreciate your business and hope to welcome you back the next time you visit Atlanta.

10/10 Sangat Bagus

Lisa, Gig Harbor

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 8 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

8/10 Bagus

Amber

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The hotel was in a very convenient location from the airport and was extremely close to lots of food places. The pool area was very beautiful, just wished it was heated since it’s still cold outside.. However, they charge $25 a day to park. Which I felt was a little steep. I’ve never paid for parking when I went on vacation before. Also, the cleaning people never dropped us off toilet paper or clean towels while they were cleaning.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
On behalf of the entire hotel staff, we appreciate your business and apologize that you were not happy with your stay. We do chare for parking as do all full service hotels in Atlanta.

10/10 Sangat Bagus

Mariame Selma

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 Cukup Baik

Jennifer, Mont Vernon

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 8 Mei 2024
On behalf of the entire staff, we apologize that you were not happy with your stay. Were there any specific issues that you experienced that we could address with the staff? Thank you.

6/10 Cukup Baik

Nora

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
This is an older, run down hotel that needs a an update. Bed was very comfortable. Shuttle to airport was timely and quick. Otherwise, it felt tired and semi-clean. 2 drinks in the lobby bar came to $50. With so many options by the airport, this one isn't worth it.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
On behalf of the entire staff, we apologize that you were not happy with your stay. We did a guest rooms renovation two years ago and are currently reno0vation the meeting and public space. We do appreciate your business.

2/10 Sangat Buruk

Giba

Tidak Disukai: Kebersihan, staf & layanan
They over charge me on the convenience store. They $50 for a ice cream
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
On behalf of the staff, we sincerely apologize for the inconvenience. If you contact our accounting department, they will review you folio and extend a refund.

10/10 Sangat Bagus

Sadia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I loved my stay. The staff was awesome and made me feel welcome
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 13 Mei 2024
Thank you so much for the nice comments. We will share them with our staff. Hope to welcome you back the next time you visit Atlanta.

10/10 Sangat Bagus

Celeste

Disukai: Fasilitas, kondisi & fasilitas properti
convenience
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
Thank you for staying at The Westin Atlanta Airport. On behalf of the entire staff, we sincerely appreciate your business and hope to welcome you back soon.

10/10 Sangat Bagus

Forrest

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 6 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

10/10 Sangat Bagus

Gerald, Centennial

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ray pada tanggal 2 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to see you again soon.

10/10 Sangat Bagus

Alesia

Menginap 1 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 21 Mei 2024
Thank you for staying at the Westin Atlanta Airport. we appreciate your business and hope to welcome you back soon.

10/10 Sangat Bagus

Marlin

Good
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ray pada tanggal 1 Mei 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotels in the area to choose from and we are delighted that you chose Westin.

10/10 Sangat Bagus

Tania

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 1 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta.

10/10 Sangat Bagus

Joshua

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Ray pada tanggal 1 Mei 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

10/10 Sangat Bagus

Timberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 30 Apr 2024
Thank you for staying at The Westin Atlanta Airport. On behalf of the entire staff, we sincerely appreciate your business and hope to welcome you back soon.

10/10 Sangat Bagus

Holly, Los Angeles

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to the airport with 24 hour shuttle service.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 30 Apr 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 Cukup Baik

william

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ray pada tanggal 30 Apr 2024
On behalf of the entire staff, we "Thank You" for staying with us. We hope to welcome you back the next time you visit Atlanta.