Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 278 dari 1000 ulasan" "
10 - Sangat Bagus
278
Penilaian 8 - Bagus. 323 dari 1000 ulasan" "
8 - Bagus
323
Penilaian 6 - Cukup Baik. 189 dari 1000 ulasan" "
6 - Cukup Baik
189
Penilaian 4 - Buruk. 120 dari 1000 ulasan" "
4 - Buruk
120
Penilaian 2 - Sangat Buruk. 90 dari 1000 ulasan" "
2 - Sangat Buruk
90
7,2/10
Kebersihan
7,8/10
Staf & layanan
6,8/10
Fasilitas
6,8/10
Kondisi & fasilitas properti
7,2/10
Ramah lingkungan
Ulasan
8/10 Bagus
Jean
Bepergian bersama keluarga
20 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Free hot breakfast with eggs, sausage. Etc. Close to freeway and grocery store. Next to taco bell.
Jean
Menginap 1 malam pada bulan April 2024
8/10 Bagus
Wallace
Bepergian bersama teman
19 Mei 2024
Disukai: Staf & layanan
Comfortable with a good breakfast. The property could use some updates.
Wallace
Menginap 1 malam pada bulan Mei 2024
8/10 Bagus
James, Comptche
13 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
pool but jacuzzi didn't work
James
Menginap 2 malam pada bulan Mei 2024
10/10 Sangat Bagus
Kathleen
10 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very comfortable beds!
Kathleen
Menginap 1 malam pada bulan Mei 2024
4/10 Buruk
Antonia
Bepergian bersama keluarga
6 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I will never stay here again! I did not read the reviews; all I saw was Red Lion Hotel & Suites and never had any issue with any other hotels. No one was at the front desk when I arrived nor when I tried to check out. The towel rack in the bathroom fell off the wall; the toilet seat didn't even fit correctly nor was it the right size. The carpet was stained, the 2nd night we went back to our room our keys didn't work and we had to go back to the front desk. I called the front desk several time the first night with a question and no one answered the phone; I went downstairs and 'hit the bell' they had on the desk top and no one came. The ONLY good thing about our room was the large TV!
Antonia
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Guest Relations pada tanggal 11 Mei 2024
We appreciate you sharing your thoughts with us. The account from your recent stay has been helpful to us. It is our top priority to provide all the comforts of home for our guests, and it saddens us greatly that you felt dissatisfied during your visit. Please know that this is not usual of our standards and we will be sure to make the necessary improvements. Please allow us another opportunity to show you a much better experience.
2/10 Sangat Buruk
Arnab, White Plains
Bepergian dalam rombongan
1 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Air Conditioning did NOT work in our room - they did NOTHING to fix it. Breakfast ok, location ok - general cleanliness very pedestrian and basic - not ugly, but just baseline
Arnab
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Relations pada tanggal 6 Mei 2024
Dear Arnab,We use guest feedback to help us continuously improve the guest experience. Your concerns will be reviewed with our team to ensure that our cleaning protocols and amenities are up to our high standards and in working order. Please accept our apologies. The next time you travel back this way in the future, we hope you will allow us to show you a more improved experience we know we can provide.
10/10 Sangat Bagus
Sara
30 Apr 2024
Disukai: Staf & layanan
This location is within waking distance to fast food, and is close to a quality grocery store and the freeway ramp. It's adjacent to Auburn and is set back from a busy street.
The staff is friendly and chatted with us when we checked in. We were able to check in early which was a bonus. The rooms include a small refrigerator and a microwave. They serve a hot breakfast, we did not eat there but we saw several families enjoying it.
The property is older, the outdoor pool is not heated and the spa jets did not work properly.
Sara
Menginap 2 malam pada bulan April 2024
8/10 Bagus
Carolyn
Bepergian bersama keluarga
29 Apr 2024
The outlets in our room didn't work except for one by the desk. The treadmill wasn't working, and as a runner that was one of the draws to the INN.
The staff was great except one morning two of the employees were having an argument outside my room.
Carolyn
Menginap 4 malam pada bulan April 2024
10/10 Sangat Bagus
Art
Bepergian bersama teman
8 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed at this hotel many times and it's always a good place for a great price. The staff are very helpful, the bed is very comfortable and is simply convenient all the way around with easy freeway access, stores and restaurants nearby and many other positives.
Art
Menginap 1 malam pada bulan April 2024
6/10 Cukup Baik
Ben
Bepergian bersama keluarga
7 Apr 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Beautiful lobby and surrounding grounds, but walls in room were dirty and didnt look to be vacuumed before my stay
Ben
Menginap 2 malam pada bulan April 2024
10/10 Sangat Bagus
Andrew
Bepergian bersama keluarga
6 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, would stay again.
Andrew
Menginap 4 malam pada bulan April 2024
10/10 Sangat Bagus
Paul
3 Apr 2024
Paul
Menginap 1 malam pada bulan April 2024
10/10 Sangat Bagus
Noelle
3 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful staff and quiet neighborhood. Rooms are clean and comfy
Noelle
Menginap 1 malam pada bulan April 2024
8/10 Bagus
HIROSHI
Bepergian bersama keluarga
31 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Probably the building is old but rooms are neat and clean. Considering the price, this is a good hotel to stay. I stayed for skiing with my two kids. I didn't eat their breakfast because they start serving at 7am and we left the girl before 7am.
HIROSHI
Menginap 1 malam pada bulan Maret 2024
4/10 Buruk
Stephanie
31 Mar 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Bed sheets were clean and bed was comfortable but room was dirty.
Stephanie
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 4 Apr 2024
Dear Stephanie,While our clean, comfy beds impressed you, it's unfortunate to hear that the same could not be said of the rest of the room. Your feedback is gratefully received and we will discuss your comments with our housekeeping team. Please consider giving us another chance in the future; we're confident that we can impress you.
8/10 Bagus
Michael
25 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas
It is close to the freeway that's a plus. The room had a refrigerator and I was happy that I didn't have to use a bunch of ice to keep some things cool. However, that thing hissed and groaned and ran all night long. I was at the front desk on another matter and overheard the clerk behind the desk tell another guest that they would have to put up with an electrical problem in their room by saying "I am not an electrician". There were some splatters of food or something on the wall of the room. And to be quite honest, there was better toilet paper in the public rest area on I-5 than in my room.
Michael
Menginap 2 malam pada bulan Maret 2024
10/10 Sangat Bagus
Tamsyn
Bepergian bersama teman
23 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Bed really comfy. TV lovely and big. Had an enjoyable time.
Tamsyn
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Kim
20 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
nice property
Kim
Menginap 1 malam pada bulan Maret 2024
8/10 Bagus
Thomas
Bepergian dalam rombongan
19 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable room, wi-fi, good breakfast.
Couple of maintenance issues: shower turn-on valve was VERY sticky. Practically had to yank it out of the wall to turn the water on. Noisy fan in the A/C unit.
Thomas
Menginap 1 malam pada bulan Maret 2024
2/10 Sangat Buruk
Christopher
18 Mar 2024
Tidak Disukai: Kondisi & fasilitas properti
Homeless people in parking lot. Can hear tvs and people arguing all night. Bugs in bathroom and room. Holes in walls . Towels torn and sheets stained.
Christopher
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations pada tanggal 23 Mar 2024
Hello Christopher,We are deeply troubled to read about your recent experience at our establishment, and we want to extend our sincerest apologies for the numerous issues you encountered during your stay. Providing a safe, clean, and comfortable environment for all our guests is of the utmost importance to us, and it's clear that we failed to meet this standard in your case.The presence of bugs in your room, along with other cleanliness and maintenance concerns are deeply concerning and falls far short of the high standards we strive to maintain. We are committed to regaining your trust and providing you with the exceptional experience you deserve should you choose to stay with us again in the future.
10/10 Sangat Bagus
Francis
18 Mar 2024
Francis
Menginap 1 malam pada bulan Maret 2024
6/10 Cukup Baik
Edward, Sparks
Bepergian dalam rombongan
17 Mar 2024
I’ve stayed here a few times but every time we stay here they give us a room that isn’t ready or something is wrong with it. Staff is nice but be prepared for a little inconvenience with the room issues. It is quiet. Don’t plan on your room being cleaned either, we were there for 3 days and they never made our room up.
Edward
Menginap 3 malam pada bulan Maret 2024
6/10 Cukup Baik
Ricardo
Traveler bisnis, Bepergian bersama keluarga
17 Mar 2024
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Stay was ok but toilet was loose and sink was cloged. The dinning area the toaster did not work did not toast.
Ricardo
Menginap 1 malam pada bulan Maret 2024
10/10 Sangat Bagus
Martin
10 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice property, amazing staff. decent breakfast for the hotel category.
Martin
Menginap 2 malam pada bulan Maret 2024
4/10 Buruk
Thomas
Bepergian bersama keluarga
9 Mar 2024
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
No towels in room, large cracks in bath tub, missing sink drain stopper, hvac temperature setting was very inaccurate, toaster at breakfast was broken, side exterior door did not latch (safety issue)
Thomas
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations pada tanggal 13 Mar 2024
Dear Thomas,All guest feedback aids our continued efforts to improve the guest experience. We value the details you shared about your recent visit. Should you be traveling back this way in the future, we hope you will consider staying with us again to see all the ways we have improved.
10/10 Sangat Bagus
Thomas
Bepergian dalam rombongan
6 Mar 2024
It's a motel. It's affordable. Not much else.
Thomas
Menginap 1 malam pada bulan Maret 2024
8/10 Bagus
Kim
Bepergian bersama teman
3 Mar 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was friendly and the breakfast was great. I would rate this higher except for one thing: we had zero room service. We we there 4 nights and never got room service. The third day we evev went to the front desk and asked for it. They said sure, but they never came. Other than that it was a good stay.
Mark
Menginap 4 malam pada bulan Februari 2024
10/10 Sangat Bagus
Duane
19 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Polite staff.
Outstanding property.
Pleasant stay.
Very clean room . Comfortable bed. Quiet. Great breakfast with so much to choose from. Best deal around . I would definitely recommend this place and come back again .
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible! Would not give my business again
You sold our room out from under us because i80 got shut down over night!!!!! We need our money back and to make this right NOW!!!!
Julie
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations pada tanggal 19 Feb 2024
Dear Julie,Thank you for bringing your concerns to our attention. What you have shared does not convey a typical experience at our property, and we encourage you to reach out to us offline to discuss this matter further, as we never want to leave any billing concerns unresolved. We look forward to hearing from you and hope you consider returning for a better visit.
10/10 Sangat Bagus
Duane
13 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property and nice people.
Duane
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 13 Feb 2024
Thank you so much for staying with us and thank you for taking time giving us a review.
10/10 Sangat Bagus
Marc
Bepergian bersama keluarga
13 Feb 2024
Good Place
Good place to stay
Marc
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 13 Feb 2024
Thank you so much for staying with us and thank you for taking time giving us a review.
10/10 Sangat Bagus
Art
Bepergian bersama teman
12 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was nothing to not like. The staff, location, facility, parking, relative safety are all quite good. Both employees were particularly pleasant and helpful.
Art
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 13 Feb 2024
Thank you so much for staying with us and thank you for taking time giving us review.
8/10 Bagus
DANIEL
Bepergian bersama keluarga
8 Feb 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
DANIEL
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 13 Feb 2024
Thank you so much for staying with us and thank you for taking time giving us review.
Thank you so much for staying with us and thank you for taking time giving us review.
2/10 Sangat Buruk
ross
7 Feb 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
We rented two rooms. The heater DID not work in either room. In addition there we no additional blankets. It was in the low 30’s outside.
Go somewhere else.
ross
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations pada tanggal 12 Feb 2024
Dear Ross,We regret that you had an issue with the temperature in your room. Our maintenance team will be notified to ensure everything is working as it should. Please know that additional amenities can always be requested from our front desk team. During your future stay with us, we hope to impress you more and earn a perfect rating. Come back soon.
Very helpful and friendly staff. Clean rooms and a very comfortable bed. Overall it was a very good experience. Would very much recommend to anyone looking for a nice place to stay!
Sheri
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 13 Feb 2024
Thank you so much for staying with us and thank you for taking time giving us review. Looking forward seeing you again.
10/10 Sangat Bagus
Thomas
7 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very professional and courteous at check in and check out. I'd gladly stay at this hotel in the future.
Thomas
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 13 Feb 2024
Thank you so much for staying with us and thank you for taking time giving us review. Looking forward seeing you again.
10/10 Sangat Bagus
Ronnie
6 Feb 2024
Ronnie
Menginap 1 malam pada bulan Februari 2024
6/10 Cukup Baik
Jeffrey
Bepergian bersama keluarga
5 Feb 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Jeffrey
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Geralyn pada tanggal 5 Feb 2024
Thank you so much for staying with us.
6/10 Cukup Baik
William, Reno
Bepergian bersama keluarga
5 Feb 2024
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property needs an update
William
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 5 Feb 2024
We're very sorry to disappointed you during your stay. We are working on upgrading and fixing our property. Hope to see you again and Thank you very much for staying with us.
10/10 Sangat Bagus
Duane
4 Feb 2024
Disukai: Staf & layanan
The people are nice
Duane
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 5 Feb 2024
Thank you very much for staying with us.
6/10 Cukup Baik
Kevin
Bepergian bersama keluarga
3 Feb 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I-80 Was Closed, Not Much Choice
This place is rundown, loud, the bathroom was…special, the fan and heater were loud and it smelled like it used to be a smoking room. We barely slept.
Kevin
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Geralyn pada tanggal 4 Feb 2024
We apologized to disappoint you during your stay with us. We are gonna be working on our rooms that needed attention to details. Thank you for staying with us.