"This was an unusual property/experience. The main door is located on a busy street in a sketchy area. The apartment is on the 3rd floor (2nd floor for Europeans). As there is no on-site staff, pre-check-in is handled through email, including passport submittal, etc. We arrived on Saturday morning in time to return a rental car before they closed at noon. Since check-in was not available until 3pm, this left us with nowhere to be and a bunch of luggage. Communication through the booking app was ineffective, but once I used the property’s direct email, they were very helpful and responsive. Fortunately, we were allowed to leave our luggage, even though our rooms weren’t ready yet. There was a secure main door to an apartment common area, and additional secured doors to the individual rooms. Everything was very clean and seemed well-maintained. The room was very quiet and the bed was quite comfortable. We had very good experience with A Casa Mia, a restaurant right next door. Our efforts at wandering around the area for other dining/shopping options were futile and frustrating. The apartment was very close to the access point for cruise ships, which is why we were in Civitavecchia in the first place. We would recommend the property as a no-frills, super convenient pre-cruise stopover. "
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