Austin hotel guide. CitizenM Hotels hotel in Austin, Texas

"The Hilton staff was welcoming, the restaurants had great food and service, the fitness center had a nice variety and plenty of equipment, even when it was crowded and the hotel had plenty of security to keep its patrons safe."

"Clean room friendly staff nice smell"

"The hotel is beautiful, the staff are extremely nice and helpful. It’s definitely a great stay."

"Yes"

"The check-in process was the worst I have ever experienced. This Holiday Inn Express does not have its own front desk. We had to drive to another hotel that is connected with Holiday Inn for the check in and then drive back to the hotel to drop our luggage. The self-parking cost was way too high, $49 after including all fee. Staff was helpful and breakfast was pretty good. It appears to me that the manager of the hotel has made some big mistakes, e.g., removing its front desk and outsource parking to a 3rd party. Unless these issues would be addressed, I would not stay in this hotel again in the future. "

"dirty rooms, dirty hallways, we had to change rooms but still end up getting a dirty room, we end up buying disinfectants, bleach and new towels. staff - friendly"

"The air conditioning in our room made the carpet immediately in front of it damp, so we needed to avoid that area of the room when walking without shoes. The breakfast is small, but we had to wait a long time to get food because the staff was making waffles and getting coffee for themselves during the breakfast rush. It's in a convenient location and a fairly clean place, but I wouldn't stay there again."

":))))very statisfied!"

"Staff was lovely but unfortunately I find this place incredibly overpriced for the condition of the building. Very outdated and smells so bad. "