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Ulasan untuk Comfort Suites - South Austin

2.5 out of 5
Comfort Suites - South Austin
5001 S IH 35 , Austin, TX

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 484 dari 879 ulasan" "
Penilaian 8 - Bagus. 233 dari 879 ulasan" "
Penilaian 6 - Cukup Baik. 85 dari 879 ulasan" "
Penilaian 4 - Buruk. 38 dari 879 ulasan" "
Penilaian 2 - Sangat Buruk. 39 dari 879 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Twyla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The stay was nice, but the outside trash can was over filled for the entire two day stay.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cat pada tanggal 15 Mei 2024
Your feedback is very important to us. Your survey has been shared with our team, as to help us serve our hotel guest better. We do appreciate your business.

8/10 Bagus

Johnson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was clean and comfortable. Staff was pleasant. Breakfast was subpar and a light was broken in the bathroom
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Cat pada tanggal 7 Mei 2024
Thank you for your feedback regarding your hotel stay. Your survey has been shared with our team. We do appreciate your business and hope to see you with us again soon.

8/10 Bagus

Cheryl

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Front desk person was so nice and helpful. Room was decent. We didn't complain about anything since we were only there 2 nights to sleep but the bathroom had long hair everywhere as if the cleaners didn’t vacuum or even wipe tops of counters and toilet down. The sheets were dingy and pillowcases had stains on them. Otherwise it was better than other places we’ve stayed at in Austin but a little pricey for what you get.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jasmin

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Elvira

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 30 Apr 2024
We do appreciate your business and hope that you will visit with us again soon.

8/10 Bagus

kevin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Water pressure in shower was weak. Breakfast was average and could have more options such as fruit, muffins, or pastries.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 20 Apr 2024
Thank you for your survey. Your feedback is very important to. We do appreciate your business.

10/10 Sangat Bagus

Lazaro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 18 Apr 2024
Thank you for your survey. Your survey has been shared with our team. We do appreciate your business and will look forward to seeing you with us again.

4/10 Buruk

Daniel, Birmingham

Bepergian bersama teman
Tidak Disukai: Staf & layanan
Front staff was not friendly.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 18 Apr 2024
We do apologize for not meeting your expectations in regard to our customer service from our staff. You survey has been shared with our team as to help us serve our guest better.

10/10 Sangat Bagus

SallyAnn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good job
Menginap 4 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 14 Apr 2024
Thank you for the survey. We do appreciate your business and hope to see you with us again soon.

4/10 Buruk

Lori

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We checked in late after a long day of traveling, just wanting to sleep, but the a.c. was not working. Had to stay awake until 11:15 pm for the maintenance person to come and fix it. The carpet was stained and smelled so bad that it kept me awake. A leak somewhere in the bathroom kept puddling on the floor. Room is large, but with a lot of unusable space. Beds were comfortable enough, but linens were dingy. No extra blankets or pillows for the fold out bed in the closet. No hair dryer. Visible mold and stains in the bathroom. Iron but no ironing board, and no outlet anywhere near where an ironing board should be. Location next to I-35 similar to trying to sleep next to the Daytona 500. Breakfast options were sparse; out of forks and coffee by 8:30 am. Shower was fine. Check-in and keycard entry were simple.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 14 Apr 2024
We do apologize for not meeting your expectations. Your survey has been shared with our team to help us our guest better., Thank you for your feedback.

10/10 Sangat Bagus

Alejandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Handled eclipse rushed very well and had rooms cleaned prior to checking in. The staff was very nice and breakfast was great--loving the texas sized waffles! Overall, always my pick for Austin travel!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 16 Apr 2024
Thank you for your survey. We do appreciate your business and will look forward to seeing you with us again.

6/10 Cukup Baik

Richard

Bepergian bersama keluarga
A very average hotel that raised prices for weekend of the eclipse.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 14 Apr 2024
We do appreciate your feedback. Your survey ahs been shared with our team. We do hope that your will stay with us again.

10/10 Sangat Bagus

Alisha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk employee was very nice and she was also very accommodating
Menginap 1 malam pada bulan April 2024
Tanggapan dari Cat pada tanggal 7 Apr 2024
Thank you for your survey, we do appreciate your business.

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is manage very attentive to my needs. Property is very clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 4 Apr 2024
Thank you for your survey. We do appreciate your business and hope you will visit with us again soon..

10/10 Sangat Bagus

Alejandra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay and comfortable indeed! Staff was welcoming and facilities were well-kept for our unexpected stay. Will stay again for sure for my Austin needs!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 23 Mar 2024
Thank you for taking the time to complete survey regarding your stay here at our hotel. Your survey has been shared with the team. We do appreciate your business and hope to see you with us again soon.

6/10 Cukup Baik

jessica

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was a iron but no ironing board. I had to manually lift up the stopper in the bathtub for the water to go down. Not enough shampoo, conditioner, lotion in the restroom, for a family of 4. Other hotels have started to nail in large bottles in the showers maybe that is something comfort suites should look into.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 20 Mar 2024
Thank you for your survey. I have shared your response with our team. Your survey will help us to learn to assure our guest needs are met. We do appreciate your business.

10/10 Sangat Bagus

jennifer L

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful room and service
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 13 Mar 2024
Thank you for your survey. We do appreciate your business and hope to see you with us again soon.

10/10 Sangat Bagus

Esmeralda

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 4 Apr 2024
Thank you for your survey. We do appreciate your business and hope that you will visit us again soon.

4/10 Buruk

Mirna

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
los cuartos muy descuidados sucios la chica de front desk ni hablaba las paredes dañadas el toilet no funcionaba bien muy malo todo
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 9 Mar 2024
On behalf of our hotel team, we do apologize for the issue you had with your room accommodations and the unfriendly service you encountered from our front desk team. Your survey has been shared with our team as to help us serve our guest better.

6/10 Cukup Baik

Daniela

Disukai: Staf & layanan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Cat pada tanggal 9 Mar 2024
On behalf of our hotel team, we deeply apologize for not meeting your expectations., We do appreciate your business and hope you will visit us again.

10/10 Sangat Bagus

Jenna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and comfortable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 26 Feb 2024
Thank you for taking the time to give feedback regarding your stay with us. We do appreciate your business and hope to see you with us again soon..

6/10 Cukup Baik

SUSANA

Dining area was very nice but the rooms were overlooked with appliances and cleaning facilities.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Thank you for your feedback. Your concerns regarding cleanliness has been shared with our team, as to help us to assure our guest have a clean and restful stay at our hotel.

8/10 Bagus

JOHN

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Thank you for taking the time to give feedback regarding your stay at our hotel. Your survey ha been shared with our team. We do appreciate your business and hope to see you with us again soon.

10/10 Sangat Bagus

tinsae

Disukai: Staf & layanan
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Thank you for your feedback regarding your stay with us. Your survey has been shared with our team and we do look forward to seeing you with us again.

2/10 Sangat Buruk

Joseph

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Horrible place to stay! Front desk lady was very rude and rooms on the 2nd floor were dirty! Had blood on our blankets and dog food on the floor and mold on the other bed! Never staying here again!!!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Your feedback is very important to us. On behalf of our hotel team, we do apologize for not meeting your expectation regarding your room accommodations. We will use your feedback to help us strive to assure our guest have a clean and restful. stay with us.

10/10 Sangat Bagus

Audrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Thank you for your survey. Your survey has been shared with our team and we do look forward to seeing you with us again.

4/10 Buruk

Francisco

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 26 Feb 2024
We deeply apologize for not meeting your expectations at our hotel. Your feedback is very important is very important to us. Your survey has been shared with our team to help us serve our guest better. We do appreciate your business.

10/10 Sangat Bagus

Adrian

Disukai: Fasilitas
Looked good
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Thank you for your feedback. Your survey has been shared with our team; we do hope that you will visit us again soon.

6/10 Cukup Baik

Sherrie

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Poor staff! No smiles, greetings or friendlyness. I was very unwelcoming.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Your feedback is very important to us. We do apologize for not meeting your expectations regarding welcoming and friendliness for our hotel team. Your survey will help us to strive to assure our guest have a pleasant stay.

2/10 Sangat Buruk

Petra

Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 14 Feb 2024
Thank you for your feedback. Your survey has been shared with our team. We do apologize for not meeting your expectations during your stay with us. Your survey will sure as a tool to help our team strive to accommodate and anticipate our hotel guest needs.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was easy to get to and check in was smooth and easy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Cat pada tanggal 23 Feb 2024
Your survey is very important us. We do appreciate your business and look forward to seeing you with again.

6/10 Cukup Baik

Edward

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 3 Feb 2024
Your feedback is very important to us. Your review has been shared with our team as to help us continue to strive and serve our guest better.

10/10 Sangat Bagus

James E Hammonds

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Like I have always said about my experience here is, each time I stay in South Austin I will always want to stay here.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 2 Feb 2024
Thank you for taking the time to complete survey regarding your stay with us. We do appreciate your business and do hope to see you with us again soon.

8/10 Bagus

Kari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 2 Feb 2024
Thank you for your survey. The team will continue to strive to make your stay with us as pleasant and relaxing as possible. We will look forward to seeing you with us again soon.

8/10 Bagus

Kresimir

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Cat pada tanggal 26 Jan 2024
Thank you for taking the time to complete our hotel survey. Your feedback is very important to us. Thank you for your business, and we do hope to see you again soon.

2/10 Sangat Buruk

Korina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Your survey has been shared with our hotel team. We will use your survey as a learning tool as to help our team assure our guest have an enjoyable stay.

10/10 Sangat Bagus

Michelle

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Thank you for your feedback regarding your hotel stay with us. We do appreciate your business and hope to see you with us again soon.

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Thank you for your survey. We do appreciate your business and we will look forward to seeing you with us again. Again, thank you.

8/10 Bagus

David

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nothing spectacular but i never felt unsafe but it did have a feeling of a by the hour establishment.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Your feedback is important to us. Your survey has been shared with our team as to help us assure our hotel guest has a relaxing stay. Thank you for your business.

6/10 Cukup Baik

Camille

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
We arrived late after a 5 hour flight delay. Staff wasn’t too helpful. Room was average not very clean.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 25 Jan 2024
Thank you for taking the time to complete the survey regarding your hotel stay. Your feedback has been shared with our team as to help us strive to serve and accommodate our guest with an enjoyable stay.

8/10 Bagus

Christine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The service was excellent and the room was clean. The waffle iron at breakfast made waffles in the shape of Texas! The location was good for me as it was close to family and about 15-20 min from the airport.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Thank you for your business. Your survey has been shared with our team to help us continue strive and assure our guest have an enjoyable stay. Again, thank you.

10/10 Sangat Bagus

James E Hammonds

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Still my go to stay in Austin, affordable, love the staff. Room is large, nice shower
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Thank you for your survey. We do appreciate your business and will look forward to your next visit with us.

4/10 Buruk

Nikolas

Tidak Disukai: Staf & layanan
Asked for quiet room. Idiot put me on highway side. Noise all day and night. Semis, crotch rockets, etc. No restaurants near by. You can easily pass entrance. Complicated street layout to get here from 35. Water in gym and breakfast area didnt work. Finally food some food just south of here on Stassny. Take road behind hotel. One block and make left. Idiot checkin guy didnt know about this area.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Your survey has been shared with our hotel team. We will use your survey as a learning tool to help myself and our team assure a restful stay for our guest.

6/10 Cukup Baik

Adam

Bepergian bersama hewan peliharaan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Room was fairly clean, the garbages had not been emptied and there were old banna peels in them
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 23 Jan 2024
Your feedback is important to us. I have shared your survey with our room cleaning team. Your survey will be used as a learning tool to help us assure our guest have a clean relaxing stay. We do appreciate your business.

10/10 Sangat Bagus

Kylee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lucked out with this booking for nye weekend. It was cheaper than everywhere else, super clean and spacious room. I’d def stay here again.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Cat pada tanggal 23 Jan 2024
Thank you for your survey. We do appreciate your business and we will look forward to seeing you with us gain.

10/10 Sangat Bagus

Russell

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
NYE trip
Room was great!! beds were very comfortable, room was quiet, not quite enough hot water but very nice towels and shower soaps and shampoos. Breakfast was plentiful, but not special.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Cat pada tanggal 26 Jan 2024
Thank you for your survey, your feedback is very important to us. We do appreciate your business and hope to see you with us again soon.

8/10 Bagus

Narahari

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value
It was ok, nothing spectacular. If you stay more than a day, they don't replace towels or make up the beds. You need to ask for it. They should get a door hanger for this purpose. We had asked for connecting rooms but they gave us rooms next to each other. They said they don't have connecting rooms. Since it is on the one way frontage road, if you miss the entrance, you need to detour about a mile.
Front
Two Queen - spacious room
Vending
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Cat pada tanggal 24 Jan 2024
Thank you for your feedback. Your survey is very important to us. Your feedback has been shared with our team to help us honor the best service to our guest.

6/10 Cukup Baik

Daniel

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Cat pada tanggal 24 Jan 2024
Thank you for your survey. Your feedback is important to us. We do appreciate your business and will look forward to seeing you with us again.

10/10 Sangat Bagus

Eduardo

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 26 Jan 2024
Thank you for your survey. We do appreciate your business and hope to see you with us again soon.

8/10 Bagus

David

Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Cat pada tanggal 26 Jan 2024
Thank you for your survey. We do value your business and hope to see you again soon.