Kolam renang outdoor

Ulasan untuk Holiday Inn Express Hotel & Suites Cedar Park, an IHG Hotel

2.5 out of 5

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 294 dari 532 ulasan" "
Penilaian 8 - Bagus. 152 dari 532 ulasan" "
Penilaian 6 - Cukup Baik. 49 dari 532 ulasan" "
Penilaian 4 - Buruk. 22 dari 532 ulasan" "
Penilaian 2 - Sangat Buruk. 15 dari 532 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Lacy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
The staff at this facility was excellent. The only negative to this property was that the air conditioning was not cooling properly. It is located very conveniently to the HEB Center and there are plenty of places to get coffee or eat nearby.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ricky R. pada tanggal 9 Mei 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our staff excellent. We apologize for any inconvenience caused by the air conditioning issue during your stay. We'll certainly address this to ensure it's rectified promptly. It's wonderful to know that you found our location convenient, especially with the proximity to the HEB Center and nearby dining options. We hope to have the pleasure of welcoming you back for a flawless experience in the future!

10/10 Sangat Bagus

Oleta, Lumberton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfy beds, clean and really good customer service
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ricky R. pada tanggal 8 Mei 2024
Thank you so much for taking the time to share your positive experience at our hotel! We're thrilled to hear that you enjoyed your stay with us. Providing excellent service and a comfortable environment for our guests is always our top priority, so it's fantastic to know that you found both to your satisfaction. Your kind words about our facilities and amenities mean a lot to us. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable stay soon!

10/10 Sangat Bagus

Amaurys

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ok
Menginap 2 malam pada bulan April 2024
Tanggapan dari Ricky R. pada tanggal 29 Apr 2024
That's wonderful to hear! Writing a 5-star review highlighting the cleanliness of the room and the exceptional comfort of the bed is a great way to share your positive experience and help others make informed decisions when choosing a place to stay. It's important to acknowledge both the strengths and areas for improvement, and it sounds like you've done just that.

10/10 Sangat Bagus

Destiny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean and convenient! Bed was sooooo comfy I never wanted to leave!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ricky R. pada tanggal 29 Apr 2024
It's great to hear that at least the room itself met your expectations and that you had a comfortable stay! A cozy bed can make a big difference in how enjoyable a hotel experience is. It sounds like the hotel had some mixed aspects, but it's good that you found some positives to focus on. Hopefully, if you decide to stay elsewhere in the future, you'll find a place that meets all your expectations.

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really good breakfast
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ricky R. pada tanggal 26 Apr 2024
Hi Larry,i am delighted to see you enjoyed our breakfast. We do have amazing pancakes and cinnamon rolls. Take care we look forward to seeing you agian soon.

10/10 Sangat Bagus

Mikala

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable bed. Nice breakfast. Enjoyed my stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ricky R. pada tanggal 16 Apr 2024
Thank you so much for reviewing our hotel! We look forward to seeing you soon!

8/10 Bagus

Roberta

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ricky R. pada tanggal 26 Apr 2024
Roberta,Thank you so much for your review. We look forward to seeing you again soon.

10/10 Sangat Bagus

Jasmine

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ricky R. pada tanggal 8 Apr 2024
Jasmine,Thank you so much for giving us a 5 Star review! We are delighted to see you enjoyed your stay! We look forward to seeing you again soon!

10/10 Sangat Bagus

Scott

Bepergian dalam rombongan, Bepergian bersama keluarga
The bed was great and the bedding is white so you know it’s clean
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ricky R. pada tanggal 8 Apr 2024
Thank you so much for reviewing our hotel. We look forward to seeing you again next time you are in the area take care.

10/10 Sangat Bagus

Joe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ricky Rohde pada tanggal 28 Feb 2024
Thank you so much for your kind review. We look forward to seeing you again soon!

6/10 Cukup Baik

stacy

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ricky R. pada tanggal 8 Apr 2024
Stacy,Thank you for taking the time to review our hotel. We look forward to seeing you again soon, take care!

10/10 Sangat Bagus

Steve

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in people were friendly and professional
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ricky Rohde pada tanggal 28 Feb 2024
We are delighted to hear yeau enjoyed your stay! We hope to see you again soon!

10/10 Sangat Bagus

Alec

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ricky Rohde pada tanggal 28 Feb 2024
Thanks so much for taking the time to review our hotel, we look forward to seeing you again soon!

10/10 Sangat Bagus

Jade

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ricky Rohde pada tanggal 28 Feb 2024
Hi Jade,Thanks so much for your review! Hope to see you again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice Place to Stay. No Regrets
Clean and function-able room. Kinda sterile though.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for taking the time to share your thoughts with us. We're pleased to hear that you found the room clean and functional. Your feedback is important to us, and we appreciate your honesty.We understand your comment about the room feeling somewhat sterile, and we will certainly consider ways to add warmth and ambiance to enhance the overall guest experience. We are continuously working on improving, and your insights contribute to that process.We hope to have the opportunity to welcome you back, and we'll strive to make your next stay even more enjoyable.

8/10 Bagus

Circe

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for dedicating time to share your review with us. We trust your stay was enjoyable. Our hotel is dedicated to ensuring every guest feels at home away from home. We look forward to welcoming you back for another stay soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing! Very happy
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

8/10 Bagus

Doug

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Barry

Menginap 3 malam pada bulan September 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

10/10 Sangat Bagus

Duriel

Menginap 2 malam pada bulan September 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for dedicating time to share your review with us. We trust your stay was enjoyable. Our hotel is dedicated to ensuring every guest feels at home away from home. We look forward to welcoming you back for another stay soon.

8/10 Bagus

Cynthia

Disukai: Staf & layanan, fasilitas
Cleaning details especially in the bathroom could have been much better. Though the building is older, it is maintained. The excellent staff made up for anything not up to par.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and are delighted to hear that they made a positive impact on your experience.We sincerely apologize for any shortcomings in the cleaning details, particularly in the bathroom. Your comments are valuable, and we will address this matter with our housekeeping team to ensure improvements in this area.It's great to know that you recognize our efforts in maintaining the older building. We strive to create a comfortable and welcoming environment for our guests.We truly value your input, and we look forward to the opportunity to welcome you back and provide you with an even better stay.

10/10 Sangat Bagus

Ana

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I would definitely stay here again
Menginap 2 malam pada bulan September 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future

10/10 Sangat Bagus

Berenice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well done
Menginap 2 malam pada bulan September 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Main lobby/office was without a/c. The outside temp was high 90’s. The staff personal were excellent. Noticed some small bugs around bed area.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay.We appreciate your kind words about our excellent staff. Your comfort is our top priority, and we regret that the main lobby/office was without air conditioning during your visit, especially given the high outside temperatures. We had an AC outage which is not fixed. Furthermore, we take your concerns about small bugs in the bed area very seriously. Our housekeeping team will conduct a thorough inspection and implement necessary measures to address this matter.Your insights are invaluable to us, and we hope to have the opportunity to welcome you back for an improved experience

2/10 Sangat Buruk

Augustine

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
We appreciate you investing your time in sharing your review. We apologize for any inconvenience you may have encountered during your stay. Our commitment is to provide the best possible experience for our guests, and we are currently undergoing renovations to enhance our hotel. We sincerely hope you will consider returning, giving us another opportunity to exceed your expectations.

10/10 Sangat Bagus

Fredrick

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Elisio

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Re
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

10/10 Sangat Bagus

Juan

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Johana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good breakfast
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Darla

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean, comfortable bed, very quiet-staff was friendly and helpful.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Martha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good location, clean and super friendly staff. The price was just right. Definitely would stay there again.
Menginap 4 malam pada bulan Juli 2023

8/10 Bagus

John V

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff; only problem was, the elevator was down for the entire week!! Made it hard on my old knees!!
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Ann

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay!
The staff was amazing!!!! I loved that you had full size Dove products as toiletries. I will definitely return.
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

John, Converse

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for sharing your review with us. We're delighted to hear that you enjoyed your stay. Our team is committed to making our guests feel truly special. We hope to welcome you back again soon.

8/10 Bagus

murtaza, houston

Disukai: Kebersihan, kondisi & fasilitas properti
place was nice, front staff was a little clueless
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Javier

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

TERESA

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Jake

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Didn't like the parking. Parking lot was small & the parking places were small.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Melissa pada tanggal 28 Nov 2023
Thank you for taking the time to share your thoughts about your recent stay. We appreciate your feedback regarding our parking facilities.We apologize for any inconvenience you experienced with the size of the parking lot and spaces. Your feedback is valuable, and we will certainly take it into consideration as we explore ways to enhance the parking experience for our guests.We hope that despite this concern, you were able to enjoy your stay, and we would love the opportunity to welcome you back for a more positive experience in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Susana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Convenient location to restaurants.
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Jan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location easy to find. Convenient to where we were visiting family.
Menginap 1 malam pada bulan April 2023

8/10 Bagus

Susan T

Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Charles

Menginap 1 malam pada bulan Februari 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Don't be late for breakfast!!
Grabbed their last handicap room on the first night simce we were out of power from the Austin ice storm and it was way too cold in the house to stay. Ended up staying two nights. Breakfast choices were sparse. The 2nd morning, we went at 9am. I asked the server if the out of stock items would be replenished. Her respone: "it's 9am, breakfast ends at 0930." Me: yes, but thats 30 minutes from now. Her: we don't put out any more food after 9am Me: you've no milk, no cereal, no scrambled eggs, no cinnamon rolls. Only things left are sad bread for toast and egg dish w/peppers that I'm allergic to. Her: i won't be putting out more. Me: death glare and an immediate decision to check out despite having decided to stay a 3rd night. WHY are Breakfast hours till 0930 but too bad, so sad if food runs out at 0900! They aren't making more!! This to a hotel fill of local refugees whose homes had no power. We bought a generator instead and stayed at home. No power for NINE DAYS. They could have had us for at least 5 of those days were it not for the Breakfast server. Beds fine, room clean. Supposed to be a handicap room, but it wasn't.
Menginap 1 malam pada bulan Februari 2023

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Staf & layanan
Watch out for George
The check in process took an extremely long time. It was agonizing how long it took all 6 of us to get in our room. It was late evening and no one else was in the lobby. I dealt with a man named George multiple times who works the front desk in the evenings who extremely rude and disrespectful in the way he speaks to people. His manner in which he handles guests especially if there is more than one is completely inappropriate and out of line. His communication style is ineffective and not that of the hospitality industry or customer service. Certainly should not be the face of the front desk. George can’t handle any amount of pressure.
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Jacqueline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Perfect spot for a quick overnight stay.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Whitney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay!
Great experience! Breakfast was wonderful as well. Easy and quick check in/out!
Menginap 1 malam pada bulan Januari 2023