Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 467 dari 1001 ulasan" "
10 - Sangat Bagus
467
Penilaian 8 - Bagus. 229 dari 1001 ulasan" "
8 - Bagus
229
Penilaian 6 - Cukup Baik. 115 dari 1001 ulasan" "
6 - Cukup Baik
115
Penilaian 4 - Buruk. 97 dari 1001 ulasan" "
4 - Buruk
97
Penilaian 2 - Sangat Buruk. 93 dari 1001 ulasan" "
2 - Sangat Buruk
93
8,0/10
Kebersihan
8,0/10
Staf & layanan
7,4/10
Fasilitas
7,8/10
Kondisi & fasilitas properti
8,0/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Jay, Palo Alto
Bepergian bersama teman, Bepergian bersama keluarga
1 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really enjoyed this place. It is quiet and very pretty. Staff was friendly and helpful. While it’s not right in the center of town they do have a shuttle that runs down fairly often. It is not a bad walk either, everything generally close together in Avalon anyways. Beds were very comfortable, rooms were modern and all linens were clean and comfortable. Would highly recommend, especially for the price point.
Joseph
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs. O pada tanggal 30 Apr 2024
Dear Mr. Joseph,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn, for we value your feedbacks.We were delighted to hear that you enjoyed your stay with us, for this is what our staff enjoys hearing. We look forward to serving to you again in the near future. .Sincerely,Ophelia de CasillasFront Office Manager
6/10 Cukup Baik
Heather
29 Apr 2024
Disukai: Staf & layanan
Heather
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 30 Apr 2024
Dear Ms. Heather,Thank-you for the GREAT rating!We do hope to have the opportunity to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Jacquelyn
29 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jacquelyn
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 30 Apr 2024
Dear Ms. Jacquelyn,Thank-you for taking the time to rate the Catalina Canyon Inn.We do hope to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Viktoria
29 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Viktoria
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs. O pada tanggal 30 Apr 2024
Dear Ms. Vlktoria,Thank-you for taking the time to rate the hotel.We do hope to serve you again soon.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Jacques
Bepergian bersama keluarga
29 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
People receiving were very nice and helpful we thank them
Jacques
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 30 Apr 2024
Dear Mr. Jacques,Thank-you for taking the time to share with us your experience at the hotel.Delighted to hear that you enjoyed your stay with us.We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Anahit
28 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Anahit
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs. O pada tanggal 30 Apr 2024
Dear Ms. Anahit,Thank-you for the GREAT rating!We do hope to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Julio
Bepergian bersama teman
28 Apr 2024
Disukai: Kondisi & fasilitas properti
The staff and drivers were nice amazing and we will be back again 10/10
Julio
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 30 Apr 2024
Dear Mr. Julio,Thank-you for the GREAT rating!We do hope to serve you again!Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Jaczan, Miami
27 Apr 2024
Disukai: Kebersihan, staf & layanan
Unfortunately they don’t have restaurant in the hotel
Jaczan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 28 Apr 2024
Dear Jaczan,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.We apologize for any inconveniences you may have encountered during your stay due to our restaurant being seasonal. We are happy to announce that it will be open this coming weekend. We do hope to have the opportunity to serve you again ,so that we may provide you with a better experience. Sincerely,Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Jennifer, Sylmar
Bepergian dalam rombongan, Bepergian bersama keluarga
26 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I love the staff !!! All of them were so amazing !!!! Highly recommend and would def come back
Jennifer
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs. O pada tanggal 28 Apr 2024
Dear Ms. Jennifer, Thank-you for sharing with us your experience at the hotel.We are delighted to hear that you enjoyed your stay with us.We do look forward to seeing you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Brian
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service and accomodations.
Ophelia was awesome at the front desk.
Brian
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 28 Apr 2024
Dear Mr. Brian,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.I'm delight to hear that you enjoyed your stay with us, for that's what we mostly love hearing. We do hope to have the opportunity to serve you again.Sincerely, Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Mauricio
23 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cool
Mauricio
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 23 Apr 2024
Dear Mr. Mauricio,Thank-you for taking the time to rate the Catalina Canyon Inn.We were delighted to hear that you had a cool stay!We do hope to serve you again. Sincerely,Mrs. Ophelia de Casillas Front Office Manager
10/10 Sangat Bagus
María
23 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved the place!
María
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 23 Apr 2024
Dear Ms. Maria,Thank-you for the GREAT rating!Delighted to hear you loved the hotel!We do hope to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Wan yi
21 Apr 2024
Disukai: Fasilitas, kondisi & fasilitas properti
Nice outdoor area for chatting and for kids to run around
Wan yi
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 23 Apr 2024
Dear Wan yi,Thank-you for taking the time to share with us your experience at the hotel.Delighted to hear that you enjoyed your stay with us.We do hope to have the opportunity to serve you again.Sincerely,Mrs. Ophelia de Casillas Front Office Manager
10/10 Sangat Bagus
Azia
21 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Azia
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 22 Apr 2024
Dear Ms. Azia,Thank-you for the GREAT rating!We do hope to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Luis
19 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
EVERY WAS PERFECT. THE ISLAND IS BEAUTIFUL!!!!!!!!
Luis
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 20 Apr 2024
Dear Mr. Luis,Thank-you for taking the time to share with us your experience.We are delighted to hear that you had a perfect stay!We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Qianwei
Bepergian bersama keluarga
19 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shuttle service is convenient
Qianwei
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 20 Apr 2024
Dear Mr. Qianwel,Thank-you for the GREAT rating!We do hope to serve you again!Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Alondra
Bepergian bersama teman
17 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Honestly this was a very beautiful hotel! All the staff were so kind especially the man in the golf cart who saw us struggling to climb up the hill just to get to this hotel! There are transportation stations but no signs that state that I was aware of. The restaurant they had at the hotel was closed so that was a bummer as well as the water needing to be turned off during our 1 night stay. Other than that bed was comfy and the room was beautiful. There was makeup stains on one of the shower towels but since it was only two of us we didn’t need that one. Staff were such a delight and the pool was heated so that was also a plus :)
Alondra
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 20 Apr 2024
Dear Ms. Alondra, Thank-you for sharing with us your experience at the Catalina Canyon Inn.We apologize for any inconveniences you may have encountered during your stay.We do hope to have the opportunity to serve you again, so we may be able to leave you with a better lasting impression. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Agnes
Bepergian bersama keluarga
16 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place to stay at a great value! Clean and accommodating with friendly staff. In a peaceful environment that’s a little far from town, but a shuttle with friendly drivers is available to take you there. Highly recommend staying here!
Agnes
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 16 Apr 2024
Dear Ms. Agnes,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.It's alway a great pleasure hearing that you enjoyed , and peaceful stay with us.We look forward to your next visit!Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Adriana
Bepergian bersama keluarga
14 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place, Excellent service!!
Adriana
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 14 Apr 2024
Dear Ms. Adriana, Thank-you for the GREAT rating!Delighted to hear that you enjoyed your stay with us.We do hope to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
STEVEN
Bepergian bersama teman
14 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Catalina Canyon Inn was a great place to stay! As soon as we got off the ferry there was a shuttle waiting to take us to the hotel and the shuttle drivers were very helpful and convenient they would always make trips into downtown and the front desk staff were very accommodating. The only issues I had with the property was that the walls were a little thin we could hear people snoring next door! But otherwise amazing!
STEVEN
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 14 Apr 2024
Dear Mr. Steve, Thank-you for taking the time to share with us your experience at the hotel, for we truly value your feedbacks.We were delighted to hear that you had an amazing stay with us, for that's what the staff loves hearing.We do hope to have the opportunity to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Louie
Bepergian bersama teman
12 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is away from Avalon boardwalk so it’s much quieter than other options. They have a shuttle to and from the property but if you want to get your steps in, you can walk
Louie
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 13 Apr 2024
Dear Mr. Louie,Thank-you for taking the time to share with us your experience.We were delighted to hear that you enjoyed your stay with us.We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Arleen, Stanton
Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Loved that it had a heated pool
Arleen
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 12 Apr 2024
Dear Ms. Arleen,Thank-you for taking the time to to share with us your experience at the hotel, and for giving us a great rating!We do hope to have the opportunity to serve you again in the near future. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Matthew
Bepergian bersama keluarga
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Jackie at the front desk was amazing - friendly, knowledgeable and sets the gold standard for customer relations .
Matthew
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 12 Apr 2024
Dear Mr. Matthew, Thank-you for taking the time to share with us your experiences at the hotel.We are delighted to hear that you enjoyed your stay with us, for It's something our staff takes great pride in. We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de Casillas Front Office Manager
10/10 Sangat Bagus
Yajaira, Los Angeles
Bepergian bersama teman
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed the stay. Staff was very friendly. Especially the female receptionist. Sad that the restaurant wasn’t open.
Yajaira
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 12 Apr 2024
Dear Ms. Yajaira,Thank-you for taking the time to give us a wonderful review!Delighted to hear that you enjoyed your stay with us. We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Anindya
9 Apr 2024
Anindya
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 29 Apr 2024
Dear Ms. Anindya,Thank-you for taking the time to rate the Catalina Canyon Inn.We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Pablo
Bepergian bersama keluarga
8 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and transportation service from Avalon to the hotel was efficient. Room was clean and with a very nice view.
Pablo
Menginap 2 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 9 Apr 2024
Dear Mr. Pablo,Thank-you for the GREAT rating!We were delighted to hear that you enjoyed your stay with us, for that's what the staff loves hearing.We do hope to have the opportunity to serve you again in the near future. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Bert
8 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property.
Bert
Menginap 3 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 9 Apr 2024
Dear Mr. Bert, Thank-you for taking the time to share with us your experience at the hotel.I will share your comments with the staff, so that we may improve in our services. We do hope to have the opportunity to serve you again, so we may be able to leave you with a better lasting impression.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Tyrone
Bepergian bersama teman
6 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was gorgeous but the only downfall was that you have to go downtown to get your food to bring to your hotel room because there isn't anything close to get if you are hungry.
Tyrone
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 7 Apr 2024
Dear Mr. Tyrone,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.We apologize for any inconveniences you may have encounter due to it being our off season on the island. We do hope to have the opportunity to serve you again, so we may provide you with a better experience. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Isela
Bepergian bersama keluarga
6 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a great experience with Catalina Canyon Inn
Couldn’t return to Long Beach due to bad weather and we were able to get rooms at short notice with CCI great customers service, great rooms.
Isela
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Ms. Isela,Thank-you for taking the time to share with us your experience at the hotel.I was delight to hear that we were able to assist you.We do hope to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Yajaira
6 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Yajaira
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 7 Apr 2024
Dear Yajaira, Thank-you for the GREAT rating!We do hope to have the opportunity to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Ana claudia morales
5 Apr 2024
Shuttle transportation is excellent
Ana claudia morales
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Ms. Ana Claudia Morales,Thank-you for taking the time to share with us your experience at the hotel. We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Helen
5 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff needs to be trained on near by restaurants and attractions. Especially restaurants for theirs is closed for renovations.
Helen
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Ms. Helen,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.We apologize for any inconveniences you may have encountered due to our restaurant being seasonal.We appreciate your comments ,and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to serve you again, so that we may provide you with a better experience.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
4/10 Buruk
katherine
5 Apr 2024
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
katherine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Ms. Katherine,Thank-you for taking the time to rate our hotel.We apologize for any inconveniences you may have encountered during you stay. We do hope to have the opportunity to serve you again, so we may provide you with a better experience. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Elizabeth
Bepergian dalam rombongan
5 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very helpful and service was amazing
Elizabeth
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Ms. Elizabeth,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.Delighted to hear that you enjoyed your stay with us.We do hope to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Oscar
2 Apr 2024
Oscar
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mrs.O pada tanggal 23 Apr 2024
Dear Mr. Oscar,Thank-you for taking the time to rate the hotel.We do hope to have the opportunity to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Charlie
Bepergian bersama teman
2 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was quick simple service with very helpful and enthusiastic workers at the main office. They even gave my spouse ice cream on the house since it was her birthday:)
Charlie
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Mr. Charlie,Delighted to hear that you enjoyed your stay with us at the Catalina Canyon Inn.We do hope to serve you again, this time on your birthday!Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Sheridan
2 Apr 2024
Disukai: Kebersihan, staf & layanan
Sheridan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Sheridan,Thank-you for taking the time to rate the Catalina Canyon Inn.We do hope to have the opportunity to welcome you back in the future,so that we can provide a better experience. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Erick
1 Apr 2024
Ok
Erick
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 2 Apr 2024
Dear Mr. Erick,Thank-you for taking the time to rate the Catalina Canyon Inn.We do hope to have the opportunity to welcome you back in the future,so that we can provide a better experience.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
6/10 Cukup Baik
Teresa
1 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Teresa
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Ms. Teresa,Thank-you for taking the time to rate the Catalina Canyon Inn.We do hope to have the opportunity to welcome you back in the future,so that we can provide a better experience. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
jiabao
1 Apr 2024
Disukai: Staf & layanan, kondisi & fasilitas properti
jiabao
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 6 Apr 2024
Dear Jiabao,Thank-you for taking the time to rate the Catalina Canyon Inn.We do hope to have the opportunity to welcome you back in the future,so that we can provide a better experience. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
6/10 Cukup Baik
Misty
Bepergian bersama keluarga
1 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas
Outdated, restaurant closed, shuttle was a very nice touch! However, shuttle hours were a little inconvenient. Very quiet and great pool! Staff were wonderful!
Misty
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 2 Apr 2024
Dear Misty,Thank-you for bringing this to our attention. We apologize for the inconveniences you faced during your stay.We will share your feedback, and make the necessary changes. We do hope you choose to stay with us again, so we can leave you with a better impression. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Otto
30 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Otto
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 2 Apr 2024
Dear Otto,Thank-you for taking the time to give us a great rating for the hotel.We were delighted to hear that you enjoyed your stay with us.We do hope to have the opportunity to serve you again soon.Sincerely,Mrs. Ophelia de CasillasFront Office Manager.
10/10 Sangat Bagus
Sangwook, Saint Louis
Bepergian bersama teman
30 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel for the price
Sangwook
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 1 Apr 2024
Dear Sangwook, Thank-you for the GREAT rating!Delighted to hear you enjoyed your stay with us. We do hope to serve you again soon!Sincerely,Mrs. Ophelia de CasillasFront Office Manager
2/10 Sangat Buruk
Cameron
30 Mar 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tried to cancel my stay, but they wouldn’t let me
Cameron
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 1 Apr 2024
Dear Cameron,I do hope you enjoyed your stay with us. I also hope to have the opportunity to serve you again in the near future. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Eugenio
28 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Eugenio
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Mrs.O pada tanggal 31 Mar 2024
Dear Mr. Eugenio, Thank-you for the GREAT rating!We do hope to serve you again soon!Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
sara
27 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
good
sara
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 31 Mar 2024
Dear Ms. Sara,Thank you for taking the time to rate the Catalina Canyon Inn.We hope to have the opportunity to serve you again.Sincerely,Mrs. Ophelia de CasillasFront Office Manager
10/10 Sangat Bagus
Silvia
Bepergian bersama keluarga
27 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like that they have a shuttle that can take you to town. It can be off putting for people to see how “far” it is, it’s not even a bad walk it’s just kind of steep, but they have a shuttle service ( a van) with a number you can call anytime, the van driver actually took us to Vons and picked us up instead of one of the designated spots because it was like 9:00pm so they are very hospitable and accommodating.
Silvia
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 31 Mar 2024
Dear Ms. Silvia,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.We were delighted to hear that you enjoyed your stay with us.We do hope to have the opportunity to serve you again. Sincerely,Mrs. Ophelia de CasillasFront Office Manager
8/10 Bagus
Joshua
Bepergian bersama keluarga
25 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property and welcoming friendly staff
Joshua
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mrs.O pada tanggal 26 Mar 2024
Dear Mr. Joshua,Thank-you for taking the time to rate the Catalina Canyon Inn.Delighted to hear that you had a nice time.We do hope to serve you again.Sincerely,Mrs.Ophelia de CasillasFront Office Manager
8/10 Bagus
Teresa
Bepergian bersama teman
24 Mar 2024
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
The property and the room were really nice. We liked the outdoor garden feeling even though it rained the next morning. However, the staff was hit and miss. One person would be really nice and welcoming but as soon as we turned around and talked to someone else, it was the complete opposite. Some were borderline rude.
Teresa
Tanggapan dari Mrs. O pada tanggal 24 Mar 2024
Dear Ms. Teresa,Thank-you for taking the time to share with us your experience at the Catalina Canyon Inn.We appreciate your comments, and I will share these with our team so that we can continue to improve our services.We do hope to have the opportunity to welcome you back in the future, so that we may provide a better lasting impression.Sincerely,Mrs. Ophelia de CasillasFront Office Manager