Search Family-Friendly Hotels in Aventura

"The property was a bit dated and the room didn't feel clean. We only stayed for a night so didn't feel the need to complain. The area around is great everything is in walking distance and it is close to the cruise port."

"Tub was not cleaned and the loud crowd with music blaring all night long with our little ones trying to sleep was very frustrating. Felt like the staff was afraid to be in control, they were even taking food and drinks right out of the snack room instead of paying. Not to mention NO PARKING!! The parking lot was so full with visitors/friends of the people staying...they didn't even have a room but just there to hang out. It was definitely out of control! "

"Room was runned down. Damaged and dirty doors, towel hooks falling apart, carpet floor transitions pocking thru. Showers not cleaned after cleaning crew was done. Overall impression. I am not sure how is this facility labeled as 5 star hotel. "

"Was great would go again"

"While the lobby and bars make a stunning first impression, the guest rooms are a massive disappointment. The accommodations feel stuck in 2010, appearing dated and dingy rather than upscale. Housekeeping standards are severely lacking; our shower curtain was covered in mold and mildew, which is unacceptable. Furthermore, the balcony was in terrible condition and lacked quality seating. The service at the pool area was equally frustrating expecting one staff member to serve hundreds of guests is unrealistic. Consequently, our food was delivered to the wrong table, and we endured a two-hour wait for basic beach snacks. This property has potential, but the guest experience currently fails to meet even basic expectations."

"The restaurant is a joke. It is always understaffed and food and service are average."

"It's was nousy"

"This place was excellent, the location is perfectly centered next to Southpoint and Lincoln Avenue, along with Whole Foods right across the street. Everything was fantastic other than the 3 day fire alarm, that was miserable 3 out of the 10 days I stayed. I wish I was informed before."

"Excellent location. Great staff!"