Hotel murah di Azara

"This experience honestly made me realize why big hotel brand names matter so much. Standards, professionalism, and guest care make all the difference. Very disappointing experience for a so-called 5-star hotel. I booked this stay for my wife and son expecting comfort, professionalism, and hospitality, but the experience was far from it. For a hotel that claims luxury standards, the customer service was extremely disappointing. A true 5-star hotel is not just about fancy rooms; it’s about how...

"Staff very friendly. Restaurant food very good. Rooms and furniture are pretty worn out. Mosquito problem. Overpriced."

"Staff attitude was excellent. Check in experience was excellent. Property is in good shape. The disappointment was in the bed, which matters the most when you’re traveling. The bed sheets were worn out and had stains all over (quite disgusting). When I lifted the bed cover at night I noticed the bed sheet wasn’t changed from the previous stay (crumpled up). Extremely disgusting. Just ended up sleeping on top of the bed cover instead. Had a terrible sleepless night."

"Beautiful grounds, friendly staff"

"The area staff and all the servicee were excellent"

"Very average rooms above average pricing. Won’t recommend."

"Property was clean and staff was excellent but property is in an isolated spot and surrounding is not very good for for walking or moving around. It’s also far from the airport so not that convenient. Also I wish they had more authentic food ."

"We had a nice stay although experienced some hiccups initially including their main restaurant being outside their main bldg was not convenient to steer around with my senior mom. Staff at the front door, buffet restaurant, housekeeping/ cleaning were super helpful. Given a five star expectation was more."

"Staff are very irresponsible...I think it's should be improving... Thanks__"

"The location is good near highway side. the reception staffs, restaurant people , security all are well supporting kind people. The food at restaurant is great. Room is big and have sufficient amenities. Overall a safe and pleasant stay"

"My parents were staying, and they had lovely time. Thank you making my dad’s birthday special."

"Room was not cleaned properly and linen were dirty and i asked for new linen. Breakfast was limited and not tasty. Basic hotel for airport "