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Ulasan untuk Grand Phoenix Hotel Bac Ninh

3.5 out of 5
Grand Phoenix Hotel Bac Ninh
No 25, Ly Thai To Street, Bac Ninh, Bac Ninh

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 17 dari 32 ulasan" "
Penilaian 8 - Bagus. 10 dari 32 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 32 ulasan" "
Penilaian 4 - Buruk. 1 dari 32 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 32 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

PENGCHENG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good hotel in a convenient location. Some of the staff in front desk don't speak English, making communication a little bit difficult
Menginap 6 malam pada bulan Mei 2024

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
객실에 수건을 넉넉하게 준비해두지 않아서 조금 불편했음
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Grand Phoenix Hotel Bac Ninh pada tanggal 8 Jan 2024
Thank you for sharing. We look forward to welcoming you again to serve you better.

10/10 Sangat Bagus

CHEMCAL

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Grand Phoenix Hotel Bac Ninh pada tanggal 31 Jan 2024
Thank you for you perfect rating feedback. We look forward to welcoming you again soon.Grand Phoenix Team

10/10 Sangat Bagus

Dong Youg

Menginap 4 malam pada bulan November 2023
Tanggapan dari Grand Phoenix Hotel Bac Ninh pada tanggal 10 Jan 2024
Thank you so much for the positive rating. We look forward to having you back with us.Best regards, Grand Phoenix Team

4/10 Buruk

Chengyi

Menginap 4 malam pada bulan Oktober 2023

2/10 Sangat Buruk

HUAN CHANG

Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

HEEJU

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

SANGBAEK

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 26 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Ka Wan

Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Thank you letter pada tanggal 16 Agu 2023
Dear Mr/MsSorry about your bad experience. You can send us your email, our customer service will contact you directly .Thank You. The Grand Phoenix Team

10/10 Sangat Bagus

James, Patterson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The restaurant was only open for breakfast . It would have been nice to have dinner available.
Menginap 5 malam pada bulan Juni 2023

8/10 Bagus

Truong

Menginap 6 malam pada bulan Juni 2023

8/10 Bagus

Kam Kwan

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Syung pil

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

sheng ming

Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

Yuji

Menginap 2 malam pada bulan April 2023

8/10 Bagus

SOUNG CHOUL

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan April 2023

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan
5성급?
5성급 호텔인데 스탭이 영어 못합니다. 한국어를 하는 스탭도 있지만 많지 않으며, 저녁에는 없어서 룸서비스도 쉽지 않았음. 금연 방에 머물렀는데 맞은편 방에서 문 열고 담배펴서 담배 냄새 다 넘어옴. 3박 머물렀는데 청소 상태도 깨끗하진 않았으며, 샤워부스 하수구도 막혀있었음.... 예민하지 않으면 머무르기 편하지만, 5성인데 이런게 너무 실망했습니다.
Menginap 3 malam pada bulan Maret 2023
Tanggapan dari Thank you letter pada tanggal 7 Mar 2023
Dear Mr/ ,Thank you for choosing us as your accomodation in Bac Ninh.We would love to hear from you. Sorry for your bad experience at the hotel.We will always try our best to bring 5* services and experiences to beloved customers.Thank you once again and hope to welcome you back.The Grand Phoenix Team

8/10 Bagus

Janghu

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
방 크기도 괜찮은 편이고 조식 잘나옴. 같이 갔던 분 방은 괜찮았는데 제 방은 샤워부스에서 물이 안빠져서 좀 짜증났었습니다.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Thank you letter pada tanggal 18 Mar 2023
Dear Mr. Janghu,Thank you for choosing us as your accomodation in Bac Ninh.We would love to hear from you. Sorry for your bad experience at the hotel.We will always try our best to bring 5* services and experiences to beloved customers.Thank you once again and hope to welcome you back.The Grand Phoenix Team

8/10 Bagus

YoungChang

Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Thank you letter pada tanggal 13 Jan 2023
Thank you Mr. Young Chang for choosing Grand Phoenix hotel Bac Ninh for your stay. The hotel is very happy to have brought you a good experience and looks forward to welcoming you to visit in the future.The Phoenix Team

8/10 Bagus

Wei Tei

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Thank you letter pada tanggal 24 Okt 2022
Dear Wei Tei We are very thankful for your good review, we looking forward to welcoming you in 1 day not far away.Thank You

8/10 Bagus

Xiaonan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2022
Tanggapan dari Thank you letter pada tanggal 28 Sep 2022
Dear Xiao Nan ,Thank you for choosing us as your accomodation in Bac Ninh.We would love to hear from you. We will always try our best to bring 5* services and experiences to beloved customers.Thank you once again and hope to welcome you back.The Grand Phoenix Team

8/10 Bagus

woosuk

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
네 깔끔하고 괜찬아요
네 깔끔하고 괜찬아요
Menginap 9 malam pada bulan Januari 2021

6/10 Cukup Baik

woosuk

Traveler bisnis
Menginap 28 malam pada bulan Desember 2020

10/10 Sangat Bagus

Junhyeok

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2020
Tanggapan dari RSVN pada tanggal 3 Nov 2020
Thank you for choosing our hotel

10/10 Sangat Bagus

WANSOO

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
방은 조금 작은편이지만 깨끗하고 서비스가 좋아요
Menginap 7 malam pada bulan Juli 2020
Tanggapan dari RSVN pada tanggal 22 Agu 2020
Dear Mr. Kim Wan Soo Thank you for your kind comments. We are glad to hear you enjoyed our attentive services. Wishing you continued safe travels and look forward to welcoming you back soon. Best Regards