Berdasarkan pada 1.992 ulasan yang telah diverifikasi
4,3 Kebersihan kamar
4,2 Pelayanan & staf
4,2 Kenyamanan kamar
4,1 Kondisi hotel
Ulasan Terverifikasi Expedia
oleh Traveler yang telah diverifikasi
Dikirim pada 13 Jan 2020
Staff all very friendly and helpful. Bar facilities very basic with coffee being served in paper cups! Breakfast good and plentiful (although scrambled egg was far from fresh on both mornings). Pool area was very basic with pool looking past it’s best and sauna not even turned on.
The big drawback was the location which was far from convenient. They offered an efficient half hourly shuttle service to the airport. This could only be reserved if it was being used to catch a flight. It was never a problem for our January stay but I could envisage it might be so in the high season.
oleh Traveler yang telah diverifikasi
Dikirim pada 9 Jan 2020
Pool and room bathrooms a bit old. Area behind check in desk needs a clean. Very dusty. Doesn’t make sense that pool is advertised as a feature of the hotel, but then it’s closed most of the time for private lessons.
Even with room windows open in winter, and with heater off, the room was too hot so hard to sleep.
Komentar dari Pihak Hotel
9 Jan 2020 oleh Roland, Pihak Hotel
Dear Guest,
Thank you very much for your stay at our hotel and for writing this review! We appreciate your feedback. I am sorry to read that you were not informed about the opening times of our swimming pool. I will discuss this internally to see what improvements can be made. Hopefully, we may welcome you again in the near future!
Best regards,
Roland Wilkens
Management Assistant
oleh Traveler yang telah diverifikasi
Dikirim pada 8 Jan 2020
Komentar dari Pihak Hotel
9 Jan 2020 oleh Roland Wilkens, Pihak Hotel
Dear guest,
Thank you very much for your stay at our hotel and for sharing your experience with us! We highly appreciate your feedback. Good to see that you enjoyed your stay with us. We hope we may welcome you again in the near future!
Best regards,
Roland Wilkens
Management Assistant
oleh Traveler yang telah diverifikasi
Dikirim pada 7 Jan 2020
Prima keurig net modern hotel.
Goede prijs.
Taxi busjes rijdt elk half uur naar schiphol, dus ideaal om zo in hartje Amsterdam met de trein te komen.
Komentar dari Pihak Hotel
10 Jan 2020 oleh Roland, Pihak Hotel
Beste gast,
Hartelijk dank voor uw verblijf en voor het achterlaten van deze review! We stellen uw mening zeer op prijs. Fijn om te lezen dat u heeft genoten van uw verblijf. We hopen u in de toekomst nogmaals te mogen verwelkomen in ons hotel!
Met vriendelijke groet,
Roland Wilkens
Management Assistant
oleh Traveler yang telah diverifikasi dari Manila
Dikirim pada 6 Jan 2020
The hotel provides free shuttle to/from the airport. It’s not easy to find a place to eat in their area. Due to the time we stayed in the hotel, they have a bunch of guests that’s probably why the staffs weren’t too friendly and helpful anymore.
Komentar dari Pihak Hotel
7 Jan 2020 oleh Roland, Pihak Hotel
Dear Shiela,
Thank you very much for taking the time to write a review regarding your stay with us! We appreciate your feedback. I am very sorry to read that we did not meet your expectations. My apologies for our staff not being friendly towards you. This is definitely not what we stand for. I will discuss this internally to make sure the necessary improvements will be made. Hopefully, we may welcome you again in the near future!
Best regards,
Roland Wilkens
Management Assistent
oleh Traveler yang telah diverifikasi
Dikirim pada 5 Jan 2020
Komentar dari Pihak Hotel
7 Jan 2020 oleh Roland, Pihak Hotel
Dear guest,
Thank you very much for your stay at our hotel and for writing this review! We appreciate your feedback. Great to see that you enjoyed your stay to the fullest. We would love to welcome you again in the near future!
Best regards,
Roland Wilkens
Management Assistant
oleh Traveler yang telah diverifikasi
Dikirim pada 4 Jan 2020
Es hätte nicht schöner sein können!!!Wir werden auf jeden Fall wieder kommen :)
Komentar dari Pihak Hotel
9 Jan 2020 oleh Ramada team , Pihak Hotel
Das ist sehr gut um zu hören!
Danke schon!
oleh Traveler yang telah diverifikasi
Dikirim pada 4 Jan 2020
First room had the smell of cold cigarette smoke lingering through the room. Toilet & bathtub were both dirty, didn’t seem to be cleaned from previous user. Smoke detector was covered with a plastic bag, so the previous occupant could smoke inside.
After bringing this up with the staff I was switched to a new room without much issue.
Second room was a bit cleaner, but not by a lot. This room stunk of marijuana smoke instead of cigarette smoke.
Komentar dari Pihak Hotel
7 Jan 2020 oleh Roland, Pihak Hotel
Dear Guest,
Thank you very much for writing this review regarding your stay with us! We appreciate your feedback. I am sorry to read that you have had an unpleasant experience at our hotel. I am very disappointed to read that your room was not cleaned properly. I will discuss this with our housekeeping department to make sure the proper actions will be taken. Hopefully, we may welcome you again in the near future!
Best regards,
Roland Wilkens
Management Assistant
oleh Traveler yang telah diverifikasi
Dikirim pada 4 Jan 2020
Freundliches Personal, Zimmerausstattung war gut. Was mir nicht gefallen hat , war die Sauberkeit. Ich musste sogar die Badewanne erst putzen bevor man die benutzen konnte, das war halt sehr enttäuschend... ansonsten alles gut.
Komentar dari Pihak Hotel
5 Jan 2020 oleh Selin, Pihak Hotel
Thank you for your response,
We are glad that you enjoyed our stay!
I am sorry to hear that your room was not cleaned properly. If this was mentioned in the hotel, we could have checked if there was a different room available, to provide you a room move. We hope that this will not be repeated in the future.
Hopefully we may welcome you again in our hotel.
I wish you a good day on behalf of our whole team!
oleh Traveler yang telah diverifikasi
Dikirim pada 3 Jan 2020
The room was very spacious and comfortable. We stayed in a family suite and the room configuration was very suitable for a family of 4.
Komentar dari Pihak Hotel
5 Jan 2020 oleh Selin, Pihak Hotel
Thank you for your review,
Thank you for staying with us and we hope to see you in the future again!
