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Ulasan untuk Grand Sierra Pines Baguio

4 out of 5
Grand Sierra Pines Baguio
South Outlook Corner, C. Arellano St, Baguio

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 60 dari 128 ulasan" "
Penilaian 8 - Bagus. 56 dari 128 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 128 ulasan" "
Penilaian 4 - Buruk. 4 dari 128 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 128 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Johanna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are great and polite. Generous in toiletries and bar stocks. Buffet breakfast is delicious as well.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Shane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Good food selection on the breakfast buffet but the room we stayed in had dark lighting and carpet needs to be replaced with wood flooring. Can hear other guest talking from other rooms.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

OFELIA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staff are amazing Buffet is sufficient Overall 9 percent good
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Salvatore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were great. Property was really clean and food was good.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Kendall

Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

Edmund

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There’s a construction across the street and they should work during the day instead at night where we couldn’t sleep well because of the noise but overall the hotel itself is newer than the rest in the area and breakfast is different daily.
Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

PAUL ANDREW S

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Feels like Baguio here
This hotel is unlike most hotels in Baguio. It is beatifully situated on a mostly quiet hill road. Unfortunately, there is an ongoing construction site in front but overall, the noise was tolerable. The staff were very courteous and helpful. The breakfast buffet included was superb. Some low points were a broken exhaust fan on our original room (they moved us to a bigger room) and a stain on one of the bedsheets (they replaced it immediately) Overall, wonderful hotel
Menginap 2 malam pada bulan Maret 2023

8/10 Bagus

Stephen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

F D K

Menginap 2 malam pada bulan April 2022

8/10 Bagus

marie cielo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice but very late check in
We just stay for overnight since it was fully booked the next day. The service was quite nice and the food was okay however, the check was so late at 4:30 pm. This was the first time that I experience that the check in time was so late
Menginap 1 malam pada bulan Februari 2022

10/10 Sangat Bagus

Marjorie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2022

6/10 Cukup Baik

marie antoinette

Disukai: Staf & layanan
Could be improved
First time to stay in this hotel. Upon arrival, you are greeted by courteous and helpful guards at the basement parking. Check in was a breeze, front desk staff was quick and efficient. Hotel location was excellent and was near parks and great restos. Room was big and had a huge balcony eith a great forest view. However, bathroom needs to be improved. There was a constant leak on our bathroom floor that looked like it came from the bidet. Bathroom tiles also need some good scrubbing.
Menginap 2 malam pada bulan Februari 2022

10/10 Sangat Bagus

Kristine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family friendly! Clean and the best staff!!!
Menginap 2 malam pada bulan Juni 2021

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Johanna -Front Office Manager pada tanggal 3 Mar 2020
Hi Ma'am/ Sir, Thank you for your feedback. Hope to host you again soon!

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very generous with toiletries but may have overlooked to provide extra bathroom tissue so we had to call to request for a refill. But overall, we love the place. Very clean and with friendly staff.
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Johanna- Front Office Manager pada tanggal 3 Mar 2020
Hi Ma'am/ Sir, Thank you for this constructive review. This will be shared with the team i order to improve our service further. Your feedback is important to us and we are grateful of your time in letting us know your experience.

10/10 Sangat Bagus

Eugene

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is perfect! From our room, the garden, the breakfast.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Johanna- Front Office pada tanggal 3 Mar 2020
Hi Sir. Eugene, Thank you for the perfect score. We are glad to hear your positive feedback. Looking forward to your next stay!

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020

10/10 Sangat Bagus

Patricia Ana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Joh-Front Office Manager pada tanggal 3 Mar 2020
Hi Ms. Patricia Ana, Thank you for the perfect rating. We are pleased to know that your stay was pleasant. Do stay with us again soon!

10/10 Sangat Bagus

Anna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Joh- Front Office Manager pada tanggal 3 Mar 2020
Hi Ms. Ana, Thank you for the wonderful rating. We look forward to hosting you again in the future.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Great location, poor front desk experience.
Poor front desk experience. Steak was so hard it damaged the filling on my tooth. Great Location walkable to tourist sites. Good new year set up.
Menginap 4 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Marc, Vancouver Canada

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good value for money. Pine trees all around. Lots of open spaces. Breakfast buffet should include bacon and pancakes.
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Allan Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room was ok. But breakfast food could be better.
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari Johanna- Front Office Manager pada tanggal 20 Nov 2019
Thank you for staying with us. We greatly appreciate your good rating of the property. We wish to host you again soon.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is conveniently located. Our stay is very relaxed and enjoyable. They serve nice breakfast, whatever is fresh in Baguio. Staff are friendly and helpful. We’ll be back😊.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Johanna- FRont Office Manager pada tanggal 8 Nov 2019
Thank you for taking the time to share with us your wonderful experience. We hope to be able to host your future Baguio visits :) Best regards from the entire Sierra Pines Family!

8/10 Bagus

Raihan Binti

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2019
Tanggapan dari Johanna Lopez- Front Office Manager pada tanggal 25 Okt 2019
Thank you for choosing Sierra Pines Baguio! We look forward to hosting you again soon.

10/10 Sangat Bagus

Christian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great views of nature, good placement away but near enough to city activity for convenient travel.
Menginap 3 malam pada bulan September 2019
Tanggapan dari Johanna Lopez- Front Office Manager pada tanggal 25 Okt 2019
Hi Christian, Thank you for taking the time to share with us your feedback. We are glad that you enjoyed the view during your stay. We are excited to welcome you again in the future!

8/10 Bagus

Maria Katrina

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Improve your internet connection
My whole stay is ok except that they have no better internet connection and heater in the room.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Johanna Lopez- Front Office Manager pada tanggal 25 Okt 2019
Hi Maria Katrina, We would like to express our gratitude for your time in giving us a valuable insight about your stay. Rest assured that your comments are well taken note of. We look forward to hosting you again soon.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Johanna Lopez- Front Office Manager pada tanggal 25 Okt 2019
Thank you for taking the time to rate your stay with us. We look forward to hosting you again on your future Baguio visits.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotel
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Johanna Lopez- Front Office Manager pada tanggal 25 Okt 2019
Thank you for choosing Sierra Pines Baguio. We look forward to hosting you again soon!

8/10 Bagus

Hilda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cozy and homey. Food was excellent.
Menginap 1 malam pada bulan September 2019
Tanggapan dari Johanna- Asst.Front Office Manager pada tanggal 10 Sep 2019
Hi Ms. Hilda, Thank you for taking the time to let us know your feedback about your stay. We are grateful that you have chosen Grand Sierra Pines Baguio on your Baguio visit. Looking forward to welcome you again soon!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
all nice..
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Johanna- Asst. Front Office Manager pada tanggal 9 Agu 2019
Thank you for choosing Grand Sierra Pines Baguio. We hope you had a wonderful stay! Looking forward to host you again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Aircon problem stress us up!
The place & ambiance is good, food is great, cleanliness and the place is superb! Nothing to complain except for the 2 aircons broken. 2 2 nights of no cold aircon its broken! But they did transfer us to a better and colder room after we get mad and complain. The off part is instead of offering us 4 fans so we will feel comfortable and cold they should have told us they will transfer us right away....if i didn’t complain and get mad with them they wont transfer us. Staff should be trained well in case these things happened again. Offer your guest the best you can give cause guest paid for their stay.
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Johanna- Asst. Front Office Manager pada tanggal 9 Agu 2019
We would like to take this opportunity to express our gratitude for your time in sending us a review. We are glad that the place and ambiance lived up to your expectation. As for the aircon problem, we would like to express our apologies for this inconvenience. Rest assured that your concerns and suggestions are well noted. We will work more on improving where we fell short on this stay and we will ensure that this will not happen again. Thank you and best regards.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice to relax!
Menginap 2 malam pada bulan Juni 2019
Tanggapan dari Johanna-Front Office pada tanggal 21 Jun 2019
Thank you for taking the time to give us your feedback. We look forward to hosting you again soon!

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Johanna- Front Office Asst. Manager pada tanggal 13 Jun 2019
Hi Jason, Thank you for choosing Sierra Pines Baguio as your Home in Baguio during your vacation. We look forward to hosting you again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 11 malam pada bulan Maret 2019
Tanggapan dari Johanna- Asst. Front Office Manager pada tanggal 1 Mei 2019
Thank you for staying with us. We hope to host you again soon! Best regards from Grand Sierra Pines Family

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is very nice. Clean and would come back again
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Johanna- Asst. Front Office Manager pada tanggal 1 Mei 2019
Thank you for your positive comment regarding your stay. We hope to host you again soon! Best regards from Grand Sierra Pines Family

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I can compare it to a five-star hotel! Surely we are going to check-in to this hotel the next time we visit Baguio. Everything was superb!
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Johanna- Asst. Front Office Manager pada tanggal 1 Mei 2019
Thank you for your positive comment regarding your stay. It is motivating to know that you consider staying with us again on your next visit to Baguio. Looking forward to host you again soon! Best regards from Grand Sierra Pines Family

10/10 Sangat Bagus

Francis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service!
It would be best if towels and robes are soft.
Menginap 3 malam pada bulan Februari 2019

10/10 Sangat Bagus

Micay, Cavite, Philippines 🇵🇭

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good food, good staff, good hotel!👏👏👏
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Joh- Rooms Reservation Officer pada tanggal 14 Feb 2019
Thank you Micay! We hope to host you again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The staff was great and the buffet was great would stay here again
Menginap 3 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel fun there enjoying things to see and do.allways staff on hand ,food was fantastic.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Johanna-Rooms Reservation Officer pada tanggal 9 Jan 2019
THe entire Grand Sierra Pines Family extends our warmest gratitude for your positive feedback. We are glad that you enjoyed your stay. Looking forward to host you agin soon!

10/10 Sangat Bagus

Rhoda, Glendale CA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Larry, USA

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Staffs are very nice and accommodating. They made me feel very comfortable even at the very start. Nice view as well.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Johanna-Rooms Reservation Officer pada tanggal 18 Nov 2018
Hi Larry, Thank you for appreciating the little things that we do for you. We hope that you enjoyed your brief stay with us and we look forward to hosting you again in the near future!

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Rooms Reservation pada tanggal 18 Nov 2018
Thank you for staying with us. We hope you had a wonderful stay!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, quiet location. Cant wait to go back again.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Johanna-Rooms Reservation Officer pada tanggal 18 Okt 2018
Thank you for taking the time to write us a review. We are pleased that you enjoyed your stay. Looking forward to host you again!

10/10 Sangat Bagus

Gerard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2018
Tanggapan dari Joh- Rooms Reservation Officer pada tanggal 7 Okt 2018
Hi Gerard, Thank you for taking the time to rate your stay with us. Hope to host you again soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Promising!
The hotel is promising. Their service is superb. Soooo kind staff. We will stay again soon.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Joh- Rooms Reservation Officer pada tanggal 7 Okt 2018
Thank you for sending us a review. We are pleased to know that you find the service superb. Our gratitude for considering Grand Sierra Pines for your next visit!

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan September 2018
Tanggapan dari Grand Sierra Pines pada tanggal 7 Okt 2018
Thank you for staying with us!