Hotel Keluarga di Bakau

"Apartment is spacious. All staff are helpful. The whole complex is a house with multiple apartments. Next to white sandy tranquil beach. The area is safe. Aircon very quiet. Kitchen is functional. I slept very well. Good value for money. Feeling the kindness of Gambians was important for me . Good experience overall"

"Quiet and very neat"

"Room was clean, the staff were responsive"

"On arrival thw managed didn't expect us, there wasn't a room ready and they were moving a wardrobe etc into our allocated room. I had to ask for towels, a kettle, a sheet to put over us on the bed. Electric sockets were dangerous, the balcony was filthy and the chairs disgusting. Day 2 of being there, no power and I gave the manager money to top up the electric. After one week there was no water. This place is disgusting and needs closing down "

"The rooms are clean, but the swimming pool may be the dirtyest in the Gambia. Beds are comfortable Location is very good, directly at the beautiful Kotu Beach. We didn't try the hotel restaurant or beach bar this year, due to bleak experiences last year. Service at the hotel is ok, but many of the employees seem to not like their jobs very much. Nobody are hostile, but they are not very eager either. We may choose the same hotel again, but probably not. "

"Clean and nice room. Good customer service"

"It was great stay"