Bal Harbour hotel guide. Viceroy Hotel Group hotel in Bal Harbour, Miami

"The hotel is showing its age but the staff is quick to care for anything that is not working or usable. The staff was always friendly and helpful. The rooms are kept clean and the pool area is very nice. My only problem was that the beds are too high for me. It's difficult for me to get into the bed without a step stool. I loved the huge walk in shower but could have used a shower chair. All in all, we were happy with our experience and we recommend it."

"Yes"

"Love this place will definitely be back "

"There was a poolside view from the room we stayed in. The hotel staff was accommodating and helpful. A regular breakfast would have been a better choice, rather than a continental selection.The experience would have been that much better.The cost cant be that much of a difference for the hotel volume of guests.The food prices for the guests in Miami are outrageous. We did enjoy the pool and the service provided. The champagne gift for our anniversary was appreciated and unexpected.Thank You ! "

"Bathroom are a little worn and need refurbishing"

"Excellent "

"The staff was amazing checking in was good and checking out was even better "

"Rooms are kinda dark without good lighting "

"Very good hôtel "