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Ulasan untuk Tunamaya Beach & Spa Resort – Desaru

3.5 out of 5
Tunamaya Beach & Spa Resort – Desaru
Kota Tinggi, Bandar Penawar, Johor

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 98 dari 438 ulasan" "
Penilaian 8 - Bagus. 199 dari 438 ulasan" "
Penilaian 6 - Cukup Baik. 89 dari 438 ulasan" "
Penilaian 4 - Buruk. 34 dari 438 ulasan" "
Penilaian 2 - Sangat Buruk. 18 dari 438 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

7,8/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Haruhide

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
ジョホールバルから往復Grabで行きました。片道120RM。ホテルは古いが室内は綺麗でした。朝食はマレー系が多いが量も十分あり美味しいです。朝7時〜10時半まで。すぐそばにハンバーガー屋があります。ダブルバーガーくらいで21RM。ホテルプールやビーチに人は少なくなかなかよいです。
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Christopher

Room corridor is hot due to the air conditioning compressors mounted on the outside along the corridor. It makes the corridor extra hot on a warm day when walking back or out of the room. Other than that, for the price, I was very satisfied with my stay.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Yacob

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Seafront sceneries very calming
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Joseph

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Resort was right beside the sea. Excellent view.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Suriati

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Good for short getaway. Room is spacious and the bed is comfy. Best thing about this hotel that all rooms have both sea and pool view. Swimming pool is big enough. Breakfast should be improved as it have same menu two days in a row during my stay and my last visit last year.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Surianiza Meriati

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick staycation
My go to staycation.
Menginap 1 malam pada bulan Januari 2024

4/10 Buruk

Josephine

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Will skip
The room is big as we got the suite. There are 2 king size bed with 2 bathroom. They keep it clean but furniture has cracks which we are fine but there are many dead bees. At balcony and corridor. Hotel staff try to sweep of every morning but there are still..alot. quite scary.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

King Sing

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Shadiq

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The kopitiam restaurant was replaced with a western/burger restaurant. Prefer the Kopitiam restaurant because the menu have more variety compare to just western food. That is the only disappointment.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

collins

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Suhailah

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Colin

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Good value for money
I would say it's good value for money if you're in the area
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Xiao Ting

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good environment
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Noor Herlien Binte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is abit rundown and many powerpoints in the room are spoilt. Breakfast acceptable. Plus point, property near beach.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Tunamaya Desaru pada tanggal 8 Nov 2023
Dear Noor Herlien,Thank you for your feedback. We apologize for any inconvenience caused by the state of the property and the issues with the power points in the room. We appreciate your comments about the breakfast, and we will use your feedback to make necessary improvements. We're glad that you enjoyed the property's proximity to the beach. We hope to have the opportunity to welcome you back for an improved experience.Best regards,Marketing Communication Dept, Tunamaya Desaru

10/10 Sangat Bagus

ZULKAFLI

Menginap 2 malam pada bulan September 2023

8/10 Bagus

Poh Choo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We stayed in family deluxe room cos got door access to beach and pool. But can’t lock the door facing beach. So got to go out from main door. The hotel said that for security reasons they can’t supply keys to garden door. Doesn’t make sense to stay in that category room then
Menginap 2 malam pada bulan September 2023
Tanggapan dari Tunamaya Desaru pada tanggal 8 Nov 2023
Dear Poh Choo,Thank you for sharing your experience with us. We apologize for the inconvenience you experienced with the door access in the family deluxe room. We appreciate your feedback and will use it to improve our services. Please be assured that we take security seriously and will look into the issue promptly. We hope to have the opportunity to welcome you back for an improved experience.Best regards, Marketing Communication Dept, Tunamaya Desaru

10/10 Sangat Bagus

QI YUN

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a pleasant place to be, however I think it can be better well maintained as it does look a wee bit run down. Great for family and friends for short getaway.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

HYUNKYUNG

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Kamariah

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
.
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Sf

Disukai: Kebersihan, kondisi & fasilitas properti
Love the view and its our go to place there.. but disappointed due to the electricity black out at night. Woken up to heat and stuffiness.. otherwise our stay would have been excellent.

10/10 Sangat Bagus

SUKYUNG

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

ANN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
I went on a weekday and hotel allowed me to early check-in due to non-peak period. The room is big and clean however, the building is quite aged. Staffs are friendly.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Nur Eilliyani

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Nyna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This my second stay and different management.Love the newly revamped room and loo.Simple and spacious. Parking,facilities and amenities is superb.Love the Chef's Potato Bechamel via the sumptuous breakfast spread. Just need to service my room's air cond. Everything else is pristine..Keep it up!:)
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Goh

Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

King Sing

Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

benjamin

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Aircon not cold even at 16 degrees. Breakfast spread disappointing
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Zainudin

Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

Norhudah

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Terence, Singapore

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Aircon wasn't cold in the room i was in
Menginap 2 malam pada bulan Mei 2023

8/10 Bagus

Mizta

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall all OK just that there is insects like small ants crawling at phone table.. Hope hotel can look into it.. Thanks
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Nice sea view rooms, but poor WiFi connectivity.
Menginap 2 malam pada bulan April 2023

8/10 Bagus

sk

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Can be better
Generally OK. Given the strategic location the Management should consider invest to revitalise the resort to make it 4 stars
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Mel pada tanggal 28 Apr 2023
Thank you so much for your feedback. The management will look into it.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Hotel review
Staff are friendly but the hotel is old compare to the hotels.com pictures
Menginap 1 malam pada bulan Januari 2023

8/10 Bagus

Suria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nothing customer support.
No open gate for parking space where was informed by counter girl. Air conditioner is failed. We couldnt sleep well. Swimming pool is not available for convenience time.
Menginap 1 malam pada bulan Januari 2023

4/10 Buruk

Beh

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Ida

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best Desaru Road Trip.
Awesome trip. All the staffs were friendly and the food was awesome. The facilities and views are superb. One of my best resort experiences. Will definitely come again.
Menginap 2 malam pada bulan Desember 2022

6/10 Cukup Baik

Angeline

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Muhammad

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A good getaway if you are looking for tranquility. However, room for improvement would be promptly hear customers feedback. Much of these changes observed after pandemic.
Menginap 1 malam pada bulan Oktober 2022

2/10 Sangat Buruk

Deighton, Singapore

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The worst hotel service and property I have stayed in for 10 years. They tried to cancel my booking (insisting I give my credit card details by WhatsApp or bank transfer or they would cancel because they could sell it for more, even after I insisted I was coming and, per booking, pay on arrival), bad service, poor food and badly taken care of.
Menginap 2 malam pada bulan September 2022

2/10 Sangat Buruk

Raymond

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Health Warning!
The whole resort is badly maintain and pest infected. This resort should be closed!!!
Menginap 1 malam pada bulan September 2022

4/10 Buruk

Raymond

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Mohamed Tariq

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Good and affordable hotel by the beach
Nice hotel by the beach. Breakfast buffet options are limited...
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Mel pada tanggal 10 Agu 2022
Thank you for your review, we are glad to have made your stay a happy one. Do come and visit us again.

8/10 Bagus

Gerwen

Bepergian bersama keluarga
Disukai: Staf & layanan
The beach is very nice, but the hotel itself is really old and needs to be renovated ASAP. The staff at the restaurant are friendly and decent.
Menginap 1 malam pada bulan Juni 2022

10/10 Sangat Bagus

Masnor

Menginap 1 malam pada bulan Mei 2022

4/10 Buruk

Tan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Our room was assign far end from the reception, my mother which have walking difficulties had difficulties walking to the room but they just told us no nearer room available, Ordered room service food, fish smells bad. Wouldn't want to stay here anymore. Bad experience.
Menginap 2 malam pada bulan Mei 2022

2/10 Sangat Buruk

Uma Mageswary

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I'm so disappoint with my stay. The moment i step in the room it was dirty, smelly toilet, bed was dusty, rusty everywhere in the toilet, the sink was not clean, the rainshower was dirty and stain everywhere. The buffet breakfast was horrible. I will not come back to this hotel again.
Menginap 2 malam pada bulan Mei 2022

6/10 Cukup Baik

Chai Ying

Menginap 1 malam pada bulan April 2022

6/10 Cukup Baik

Shozo

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Februari 2022