Resepsionis

Ulasan untuk Promenade Hotel Bandung Powered by Archipelago

3 out of 5
Promenade Hotel Bandung Powered by Archipelago
Jl. Cihampelas No.119 - 121, Bandung, West Java

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 3 dari 23 ulasan" "
Penilaian 8 - Bagus. 9 dari 23 ulasan" "
Penilaian 6 - Cukup Baik. 7 dari 23 ulasan" "
Penilaian 4 - Buruk. 3 dari 23 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 23 ulasan" "

6,4/10

Kebersihan

7,0/10

Staf & layanan

6,8/10

Kondisi & fasilitas properti

Ulasan

4/10 Buruk

Ela

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Joey pada tanggal 15 Des 2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Joey

6/10 Cukup Baik

Wahono

Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Joey pada tanggal 9 Des 2019
Hi Wahono, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Recommended lodging
Overall,it was a good place to stay. The room was clean and the hotel provided sufficient facilities that match the price that they offer. It was a pleasant stay

6/10 Cukup Baik

Muhammad nur syahrifudin

Menginap 6 malam pada bulan Maret 2020

10/10 Sangat Bagus

Kilani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Nur pada tanggal 13 Mar 2020
Hi, Kilani! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Nur

6/10 Cukup Baik

Adina Jaselina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari OYO pada tanggal 10 Jan 2020
Hi Adina, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
No issues during check in but air cond in the room need to do some servicing as it was not cool at all. Room key card was unable to use and I had to wait about 15 mins for technician to come and replace a new card.
Menginap 1 malam pada bulan September 2018

8/10 Bagus

Madzuki

Menginap 2 malam pada bulan Juni 2018
Tanggapan dari admin pada tanggal 30 Jun 2018
thanks for your review, hope you enjoy your stay at promenade hotel and come again, thanks :)

8/10 Bagus

Lala

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good hotels nice service . need more space for swimming pool
Menginap 2 malam pada bulan Juni 2017
Tanggapan dari admin pada tanggal 3 Jul 2018
Thanks Mrs Lala, hope you come again, thanks :)

8/10 Bagus

Abdul, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good Location. Near shopping area.
Hotel Staff very Helpful. Only down side is the Breakfast not to the standard to this 4 star rated hotel really need to improve on the menu.

6/10 Cukup Baik

Jervenne

Tidak Disukai: Kebersihan
Room was not very clean.
We stayed 4 nights at this hotel, mainly because the location sounds great and there's a free airport shuttle. Tried to email them 2 weeks beforehand about the shuttle but no reply. When we reached the day before, we got a local to help us call and found out that they dont provide shuttle beyond 5pm. Nevermind, perhaps we can utilize the shuttle on our last day. However to our dismay, the staff told us their driver does not work on Sunday. Bummer. Wish they can state this airport shuttle timing on hotels.com description page more upright. We really look forward to have a nice hotel to stay, however, room needed more TLC. Bedsheet had some stains, and the sofa chair was badly stained. We realized that they only took 5minutes to make-up the room and no wonder they neglected the stains. There were also corners in the rooms that has big dark spots. Wifi is on and off depending on how many users are tapping in. Neighbourhoodwise - we were unfortunate that there were some construction going on at the road outside the lobby, which made us felt unsafe walking past the unbarricaded construction everytime. Pros: the female staff in the lobby was very friendly and welcoming to us. Even gave us some helpful tips here. Hotel is well-known amongst drivers so we never needed to provide the address.

6/10 Cukup Baik

Paul

Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Cheap hotel for shoppping
My floor was being renovated, so was a lot of noise from 6am daily, wasnt told of this when checked in.. Breakfast was terrible, hot food was cold and what was meant to be cold like fruit platter was hot,. would stay again, but wont bother with breakfast

8/10 Bagus

Irwan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall its okay

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient and close to ITB
Close to ITB

6/10 Cukup Baik

siti nurasiah, petaling jaya selangor malaysia

Tidak Disukai: Kebersihan, staf & layanan
No value of money
it is a good hotel but they no maintain their standards. housekeeping was not good. no customer service.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We are able to leave our luggages at the hotel until at night only we check-in without charging any cents. The delux room is big and comfortable. Reasonable price with the room and facility that they have provided.

8/10 Bagus

Kim Hoo, Malaysia

Disukai: Staf & layanan, kenyamanan kamar
Value for money
Short two nights stay, the room was nice and cozy albeit a little bit small. Good location, but during my stay the other hotel occupants were a little noisy.

8/10 Bagus

Jefri

Disukai: Kebersihan, kondisi & fasilitas properti

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good

6/10 Cukup Baik

Patricia, indonesia

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Heart of shopping area in Cihampelas Bandung
location is good when you want to shop all day and night in cihampelas, because this hotel is just 2 minutes walk from Cihampelas Walk, however the traffic jam is terrible when it's weekends. Hotel room is small, but OK for two persons, Breakfast is standard Indonesian Food.

8/10 Bagus

Safarina, Kuala Lumpur, Malaysia

Disukai: Staf & layanan, kenyamanan kamar
Nothing Bad. Just Pleasing Enough to stay
I stay for 3 nights and got Deluxe room. The room was so big and comfortable. However, the amenities inside my room is not up to standard. My thoughts if it is Deluxe Room supposedly have more amenities than standard or superior room. Inside bath room, there is no toilet roll and they just gave us 1 dental kit, 1 sewing kit, 1 shower cap and 1 sanitary bag. Bottle of soap and shampoo are not available inside my room . There is no hair dryer and mini refrigerator too. But my purpose is to sleep not much time spend inside room so I think it is forgivable. The breakfast menu was Ok. Taste good.