Kolam renang outdoor

Ulasan untuk Metropole Bangkok

4.5 out of 5
Metropole Bangkok
Thonglor, New Petchaburi Road 2802, Bangkapi, Huaykwang, Bangkok

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 137 dari 301 ulasan" "
Penilaian 8 - Bagus. 102 dari 301 ulasan" "
Penilaian 6 - Cukup Baik. 31 dari 301 ulasan" "
Penilaian 4 - Buruk. 14 dari 301 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 301 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

7,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Wai Lung

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Saturday night disco was unreasonably loud. Bass thumping through the walls till 4am. I slept well but definitely not for travellers sensitive to noise.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ton pada tanggal 18 Mar 2024
Dear Khun Value Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

6/10 Cukup Baik

Sato

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Ton pada tanggal 18 Mar 2024
Dear Khun Value Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

2/10 Sangat Buruk

joseph

Disukai: Kebersihan
Tidak Disukai: Fasilitas
The restaurant had music blasting until 4am and cleaning people were making noise at 8am
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Joseph,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

10/10 Sangat Bagus

Naoko

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
とても綺麗で落ち着いた雰囲気のホテルです。
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Naoko, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

2/10 Sangat Buruk

Marian, Barbican London

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Run down and drpressing
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Marian,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

4/10 Buruk

Marian, Barbican London

Tidak Disukai: Kondisi & fasilitas properti
Run down and dark
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Marian,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

2/10 Sangat Buruk

Katariina

Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ton pada tanggal 11 Jan 2024
Dear Khun Katariina, I would like to extend my sincere apologies for any issues or inconveniences you experienced during your recent stay with us. Your satisfaction is our utmost priority, and I regret that we fell short of providing you with a flawless experience.We take such matters very seriously and are committed to making improvements to prevent similar issues in the future.If you have any further concerns or feedback, please do not hesitate to reach out to us. Your input is invaluable in helping us enhance our services and guest experienceOnce again, I am truly sorry for any disruption to your stay and appreciate your understanding.Thank you for choosing Metropole Bangkok and we hope to have the opportunity to provide you with a much-improved experience in the future.Warm regards,Management Team

8/10 Bagus

Mark

Disukai: Kebersihan
Staff was amazing
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Ton pada tanggal 11 Jan 2024
Dear Khun Mark,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

8/10 Bagus

Souta

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Ton pada tanggal 11 Jan 2024
Dear Khun Souta,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

6/10 Cukup Baik

Francois

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Property needs to be refreshed...
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Francois,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

10/10 Sangat Bagus

David

Disukai: Kebersihan, kondisi & fasilitas properti
It's a very stylish and modern hotel and the service was very accommodating. I would recommend!
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Ton pada tanggal 15 Okt 2023
Dear Khun David,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

10/10 Sangat Bagus

CHING BOON

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Ton pada tanggal 15 Okt 2023
Dear Khun Ching Boon,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

6/10 Cukup Baik

Erika

Tidak Disukai: Kebersihan
Menginap 5 malam pada bulan September 2023
Tanggapan dari Ton pada tanggal 15 Okt 2023
Dear Khun Erika,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

6/10 Cukup Baik

Jacqueline

Disukai: Kenyamanan kamar
Reasonable but needs renovation.
Situated on a very noisy road. The property is very dark inside with little natural light. It could do with renovation. However, the bed was comfortable and the air conditioning worked well. Our room had a kitchen but there was no crockery or utensils to make use of it.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Jacqueline,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

10/10 Sangat Bagus

TEONG PING

Menginap 5 malam pada bulan Mei 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Teong Ping, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

Darryl

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Darryl, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

YUNG CHING

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Yung Ching, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

Habsham

Disukai: Kebersihan, kondisi & fasilitas properti
This property is clean, private, comfortable and complete. Very pleased with the aesthetic and how it’s just a 5 minute walk to the water taxi. The swimming pool not so clean, jacuzzi also not working, the sauna is good.
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Habsham, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

Tanja

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Die Waschmachine Küchenzeile
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Tanja, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

4/10 Buruk

Traveler terverifikasi

Menginap 6 malam pada bulan Januari 2023
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Anomymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, kenyamanan kamar
Classy Welcome
What a fantastic welcome even though I arrived late at night! What a gem of a classy hotel and lots of dark wood details!
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Heather, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

10/10 Sangat Bagus

Fiona

Disukai: Kebersihan, kenyamanan kamar
Great price and decor!
Love the decor
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Fiona, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

Alan

Disukai: Kebersihan, kenyamanan kamar
Menginap 7 malam pada bulan Oktober 2022
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Alan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

Hiromitsu

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Hiromitsu, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

10/10 Sangat Bagus

kenichi

Menginap 2 malam pada bulan September 2022

8/10 Bagus

Susan

Disukai: Kebersihan, kenyamanan kamar
Menginap 5 malam pada bulan September 2022
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Susan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

6/10 Cukup Baik

Taek jun

Tidak Disukai: Kebersihan
쏘쏘~
예상했던거보다는 청결하지 않음 조식은 만족.
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Taek, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Nice hotel - Will stay again
Nice to stay. Nice interior design. Bellboy very friendly and kind. Food and Beverage staff named May very good service. However all staff should remember some guests speak Thai and can understand private conversations between staff and senior staff, and don't wish the hear swearing and ego filled chit chat. Would stay again when back in Bangkok
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Ton pada tanggal 7 Mar 2024
Dear Khun Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

10/10 Sangat Bagus

Jason

Disukai: Kebersihan, kenyamanan kamar
Metropole
Very comfortable! Friendly staff! I’ll stay again.
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Airry/Assistant Front Office Manager pada tanggal 26 Mar 2020
Dear Jason, We wish to thank you for the excellent review! Our team will definitely be delighted to hear your wonderful comments. Once again, thank you and we look forward to serving you again on your next visit!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Airry/Assistant Front Office Manager pada tanggal 1 Mar 2020
Thank you for sharing your feedback with us. and we are looking forward to welcome you on next visit. Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Airry/Assistant Front Office Manager pada tanggal 1 Mar 2020
Thank you for sharing your feedback with us.and we are looking forward to welcome you on next visit. Best regards,

10/10 Sangat Bagus

YU CHI

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Airry/Assistant Front Office Manager pada tanggal 1 Mar 2020
Dear Yu Chi, Thank you for your excellent review! and we hope to seving you again on your next visit. Best regards,

2/10 Sangat Buruk

Heval

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas
1. This property is full of mosquitos everywhere including in my room. 2. The breakfast is horrible except the eggs. 3. In fact there is no gym. A couple of poor quality machines. 4. I will not recommend this hotel and never book this hotel again.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Airry/Assistant Front Office Manager pada tanggal 1 Mar 2020
Dear Heval, Thank you for feedback and Please accept my sincere apology for your inconvenience stay. We will try our best to improve our service better.Once again, thank you for staying with us. Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 20 Jan 2020
Thank you for sharing your feedback with us.We appreciate your review and We're looking forward to welcome you in nearly future.

10/10 Sangat Bagus

Lee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Loved this place!!!
We loved this place! Excellent service, lovely rooms, so nicely presented with great shower, iron and board supplied, kettle and microwave in room as well as washer drier! Special mention to Stellar the reservations manager! Really nice personal service from her. Nothing was too much trouble thank you!
Menginap 5 malam pada bulan Januari 2020
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 20 Jan 2020
Dear Lee, Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review and the compliments about room facilities and We also appreciate the comment that you have given towards to Khun Stellar she will definitely be delighted to hear your wonderful comments. Once again, thank you and we look forward to serving you again on your next visit!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 15 Jan 2020
Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review.My team and I are looking forward to welcome you in nearly future. Best Regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 15 Jan 2020
Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review.My team and I are looking forward to welcome you in nearly future. Best Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 15 Jan 2020
Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review.My team and I are looking forward to welcome you in nearly future. Best Regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place to stay
It was good, and the washing machine was modern and worked well.
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Naphaporn Worapakdee /Guest Service Supervisor pada tanggal 7 Jan 2020
Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review and the compliments about room facilities about washing machine.and we are looking forward to welcome you in nearly future. Best Regards,

10/10 Sangat Bagus

Karl Kristoffer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Desember 2019
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 23 Jan 2020
Dear Karl Kristoffer, Thank you for taking the time to share your experience and we are appreciate your review and the compliments. We are look forward to serving you again on your next visit. Sincerely yours,

10/10 Sangat Bagus

BRUNA T

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
muito bom mesmooo
O hotel é incrível! Super confortável, super limpo, e muito moderno! O cafe da manhã é bem gostoso e indico muito!
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 29 Des 2019
Dear BRUNA T, Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to Metropole Bangkok soon! Best regards,

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
メトロポールホテル注意事項!!!
バスタブ付きの条件だったがシャワーOnlyでフロントに連絡し バスタブ付きに変えていただいた。バスタブは小さく子供しか 入れない。キッチンがついてるが、鍋も皿もなく無意味。 洗濯機もあるだけで洗剤なし。 ホテルのバーレストランは高めだが良い! しかし、蚊の大群がいてお客様が沢山刺されて困った。 対応が必要。雰囲気の割にお安い。BTSへのアクセスは 無理なのでタクシーかバイクタクシー利用がマストのホテル! 街中にメトロポールホテルという名前のホテルが数多くタイ語住所を 見せても迷うタクシードライバー続出。対応は必ずWIFIとスマフォで ドライバーに指示がMUSTなホテル。
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 11 Jan 2020
Thank you for feedback and share your experience. my apologies for bathtub design, mosquitos and about location.Usually utensil and detergent we have provide.Once again, thank you for staying with us. We look forward to welcoming you again by giving us another opportunity to serve you better. Sincerely yours,

8/10 Bagus

Stine

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Naphaporn Worapakdee/Guest Service Supervisor pada tanggal 23 Jan 2020
Dear Stine, Thank you for taking the time to share your experience. We appreciate your review and the compliments. and we are look forward to serving you again on your next visit. Sincerely yours,

10/10 Sangat Bagus

Mario

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A very welcom
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 21 Des 2019
Dear Mario, Thank you very much for leaving us an excellent scale. We look forward to welcoming you back again in the future. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall was fine for me, first day night air-con was not working ,so h
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Lannaphat Phatjiraphak/Front Office Manager pada tanggal 14 Des 2019
Thank you very much for your stay with us and we are always pleased to hear from you. Please accept our apology to disturb your stay with AC problem. We were also reviewing and re-discussing about this issue this morning with Eng team to ensure. Thank you for your feedback and we will raise for future plan and improvement. It's always great and helpful for us for further improvement. Once again, thank you very much for your support and we look forward to welcoming you back soon! Best regards, Lannaphat Phatjiraphak Front Office Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 11 Des 2019
Thank you very much for excellent score. Please do visit us again soon. Yours sincerely,

2/10 Sangat Buruk

A, Hong Kong

Bepergian bersama teman, Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
酒店床單和毛巾破舊有污跡 不給新的沐浴用品 夜晚的時候廁所傳來奇怪的聲音 很恐怖整晚睡不着 洗衣機乾衣function失靈 跟酒店聯絡溝通無果 不明白為什麼這麼多好評 位置方面 很多的士司機也不知道 看其他網站的評論原來這個酒店是夜總會改建的 半夜傳來怪聲的原因明白了
Menginap 4 malam pada bulan April 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 11 Des 2019
Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. We look forward to welcome you better again. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very wonderful comfortable hotel. The staff are proficient and customer service when needed was at highly rated hotel class. The pool was perfect for a lap swimmer and easy for beginner swimmers with not too much depth. Breakfast was yummy. Highly recommend.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 9 Des 2019
Thank you for making Metropole Bangkok your choice to stay while in Bangkok. We were happy to see that you have enjoyed your time with us. We appreciate your review and compliment about comfortable hotel and staff are proficient and customer service. Our priority has always been customer satisfaction and we are glad to see that our dedicated staff has left you with a positive experience. Thank you for taking the time to share your experience with others and we look forward to welcoming you again in the near future. Best regards,

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The service provided was impeccable. Pimmie had a great attitude towards the patrons and, they are always ready to extend a helping hand
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 7 Des 2019
The staff and management give a great deal of thought to fulfill the needs of our guests and to always strive for improvement of our overall high standard of service. however, particularly gratifying when our guests take special notice, and we sincerely appreciate your compliment. I will share your kind feedbacks with my colleagues especially Khun Pimmie! we hope to welcome you back again soon. Best regards,

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan November 2019
Tanggapan dari Lannaphat/ Front Office Manager pada tanggal 23 Nov 2019
Thank you for your kind feedback. We look forward to seeing you again soon. Best regards,