Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur

Ulasan untuk PARK PLAZA BANGKOK SOI 18

4 out of 5
PARK PLAZA BANGKOK SOI 18
Sukhumvit Soi 18, Sukhumvit Road, Klongteoy, Bangkok, Bangkok

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 599 dari 1002 ulasan" "
Penilaian 8 - Bagus. 290 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 78 dari 1002 ulasan" "
Penilaian 4 - Buruk. 19 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 1002 ulasan" "

9,0/10

Kebersihan

9,4/10

Staf & layanan

8,6/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sheldon, Toronto

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean friendly efficient spacious excellent staff
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 3 Mei 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure a pleasant experience for our guests. We hope to welcome you back soon!

2/10 Sangat Buruk

A

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Do not recommend this hotel if you want a classy experience. It's a sex tourism hub in a trashy part of town. We checked out and changed hotels on day 2.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 3 Mei 2024
We're sorry to hear about your experience. We take feedback seriously and will address your concerns to ensure a better experience for future guests. Thank you for sharing your thoughts.

8/10 Bagus

ODAGIRI

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
快適に過ごせました。
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 29 Apr 2024
We're thrilled to hear you had a comfortable stay! Thank you for your feedback, and we hope to welcome you back soon for another pleasant experience!

10/10 Sangat Bagus

Kathy, Scarborough

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was a bit away from Main Street. Staff were all great!!! Breakfast was good, maybe cook the sausages a bit browner. The Upholstery on some other furniture should’ve been cleaned. The view was not good, saw a wall even in an expensive room.
Menginap 12 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 29 Apr 2024
Thank you for your feedback! We'll take note of your suggestion to cook the sausages browner. We apologize for any lapses in cleanliness and will address the upholstery issue promptly. We appreciate your insights and hope to welcome you back for an even better experience.

10/10 Sangat Bagus

Kate

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The concierge staff were all very helpful and kind during our stay - thank you so much for being a part of our amazing experience during our short vacation in Bangkok!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 26 Apr 2024
Thank you for your kind words! We're thrilled to hear that our concierge staff provided helpful and kind service during your stay. We hope to welcome you back soon for another memorable vacation.

10/10 Sangat Bagus

Michael, Crestview

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff especiall Antonio and his team were very helpful in assisting us with our travels.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mint / Duty Manager pada tanggal 23 Apr 2024
Thank you for your kind words! We're thrilled Antonio and our team could assist you with your travels. We hope to welcome you back soon for another great experience.

2/10 Sangat Buruk

IKENNA

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel needs renovation. The hotel needs a central air-con system as the room was terribly hot. The room was rundown with no hot water to shower. My view was of a dirty alley. Pictures are misleading. However, the staff was very friendly and helpful. The staff was great!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mint / Duty Manager pada tanggal 23 Apr 2024
Thank you for your feedback. We apologize for the issues you encountered during your stay. We'll take your comments into consideration for future improvements. It's great to hear that our staff provided friendly and helpful service. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience.

4/10 Buruk

Bi Jing

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The view from room 418 was really depressing; that of the neighbours window barely a meter away complete with messy laundry. The room itself though reasonably clean was dated and poorly soundproofed. One of the bath towels had stains on it. But the worst part of this hotel in my opinon is the service; check-in /check-out were extremely slow and they have rigid policy of not accepting deposit in other currency other than baht plus staff lacking basic good manners( saying "hah?! when not understanding what was being said instead of sorry/excuse me).
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 22 Apr 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay. We take your feedback seriously and will address the issues with our room quality, service efficiency, and staff professionalism internally to improve our guests' experience. We appreciate your insights and hope to have the opportunity to regain your trust in the future.

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice location if you don't want to be near Nana Plaza madness. Plenty of Thai restaurants within walking distance
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 22 Apr 2024
Thank you for your review! It's fantastic to know you enjoyed our location. We appreciate your recommendation and hope to welcome you back soon for another wonderful experience!

6/10 Cukup Baik

Chi Ming

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Not bad
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Nuit / Front Office Manager pada tanggal 22 Apr 2024
Thank you for your kind words about our staff. We appreciate your feedback and hope to welcome you back soon!

8/10 Bagus

daishi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room is comfortable. The staff is also nice. Especially staff named Ying is very kind. I would like to stay here next time.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 22 Apr 2024
Thank you for your kind words! We're delighted you found our rooms comfortable and our staff, especially Ying, kind and helpful. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Bagus

Ernie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Accommodations were clean. Concierge was very helpful and friendly. As for the buffet i found that it was limited with food options. Not western friendly. The staff in the buffet were not friendly. The area is very safe and quiet.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 22 Apr 2024
Thank you for sharing your experience! We're pleased you found our accommodations clean and our concierge helpful. We apologize if the buffet options didn't meet your expectations, and we'll take your feedback into consideration for improvement. We hope to have the opportunity to welcome you back for an even better experience.

10/10 Sangat Bagus

Phuc John Minh, Singapore

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Have stayed here many times. Great boutique hotel and always super friendly staff. Great location near Terminal 21 mall and the main Sukhumvit street.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Apr 2024
Thank you for being a loyal guest! We're delighted to hear that you enjoy our boutique hotel and the friendly staff. We agree, our location near Terminal 21 mall and Sukhumvit street is fantastic. Looking forward to welcoming you back for another great stay

10/10 Sangat Bagus

Kenneth

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice property tucked on a side street in the city, pleasant atmosphere and great friendly staff
Menginap 4 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Apr 2024
Thank you for your kind words! We're delighted you enjoyed our property's charm and the pleasant atmosphere created by our friendly staff. We hope to have the pleasure of welcoming you back soon.

10/10 Sangat Bagus

Qaizar

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, rooms and amazing staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Apr 2024
Thank you for your kind words! We hope to have the pleasure of welcoming you back soon!"

10/10 Sangat Bagus

Michael, Crestview

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very helpful.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 13 Apr 2024
Appreciate your positive review! Glad you found our service friendly and enjoyed your comfortable stay with us.

8/10 Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 13 Apr 2024
Thank you for feedback, hope to welcome you back for another enjoyable stay.

6/10 Cukup Baik

Kiera

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
We were only there for a few hours between flights. But when we arrived, Bombae the receptionist was not very welcoming and came off with an attitude. The room was clean and quiet. They had a mini fridge but you had to pay for everything in it. Overall it was ok for a short stay.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 10 Apr 2024
Thank you for your feedback. We apologize for any inconvenience caused during your brief stay. Rest assured, we'll address the matter with her to ensure a more welcoming experience for our guests. We're glad you found the room clean and quiet. Your input is valuable, and we hope to welcome you again for a better experience.

10/10 Sangat Bagus

Herman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is great: convenient, clean and friendly. The staff are all wonderful and Ming was super efficient and nice.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 10 Apr 2024
Thank you for your positive feedback! We're delighted to hear that our staff and location met your expectations. We look forward to welcoming you back on your next visit.

10/10 Sangat Bagus

David Walter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was amazing. Especially one of the Hostesses Ying! Thank you to all that made my 1st trip to Thailand / Bangkok, the greatest experience. 🙏
Menginap 2 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 10 Apr 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay with us and this will be passed to Ying and entire team. We appreciate your recommendation and look forward to welcoming you back again soon!

8/10 Bagus

Wendy Mei-Yun

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Nuit/ Front Office Manager pada tanggal 29 Apr 2024
Thank you for rating, we look forward to seeing you again.

10/10 Sangat Bagus

Lindsay, Waukesha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best concierge team! Oui, Brian, Antonio, Paen, and Sek are the best!!! See you in October!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 10 Apr 2024
Thank you for your kind words! This will be passed to Concierge team. Have a lovely day and see you in October.

4/10 Buruk

Rachelle

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not a good experience, we checked in late night and when we got to the room - the lights were turning on and off on us. Then the cards were not working and had to wait for 30mins to make sure everything was working again. Its although walking distant to a massage salon and main street. Staff were friendly. Overall, the building is old and don’t expect it to be top notch clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 7 Apr 2024
Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the lights and key cards. Rest assured, we'll address these issues promptly. We appreciate your feedback and hope to have the opportunity to welcome you back for a better stay in the future.

10/10 Sangat Bagus

Linh, Edmonton

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Mint / Duty Manager pada tanggal 24 Apr 2024
Thank you for the perfect rating! We're thrilled you had a fantastic experience. We look forward to welcoming you back for another 5-star stay.

10/10 Sangat Bagus

Larry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall hotel is very good. It is in a quiet area but close to restaurants and shopping centers.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 4 Apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel to be very good overall. We hope to welcome you back for another pleasant stay in the future!

10/10 Sangat Bagus

Michelle, Dartford

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really great hotel & great staff - Would highly reccommend 😊
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 4 Apr 2024
Thank you for your lovely review! We hope to welcome you back again soon!

6/10 Cukup Baik

Jared, Lawndale

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They didn’t have my room ready 2pm after I had booked months in advance. It took two hours to get my room ready. That was my major complaint.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 4 Apr 2024
Thank you for your feedback. We apologize for the inconvenience you experienced with the delay in getting your room ready upon arrival. Please rest assured that we are taking steps to address this issue and improve our check-in process. We hope to have the opportunity to welcome you back for a smoother experience in the future.

10/10 Sangat Bagus

Homayoun, Houston

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every morning, passing through the reception, we were greeted by a warm smile from Ling which set us up for a great start of the day. The concierges, OUI and the other gentleman went out of their way to help us navigating through the city and places of interest. We were even given a complimentary ride by OUI upon leaving for the airport. For this stay, I am sure I optimized the price to quality ratio thus happy with my choice.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 2 Apr 2024
Thank you for your kind words! We hope to welcome you back soon!

10/10 Sangat Bagus

Cristian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I am always a returning customer
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 2 Apr 2024
Thank you for sharing your experience! It's fantastic to hear that you found value in your stay with us. We look forward to welcoming you back in the future!

10/10 Sangat Bagus

victoria, orange park

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, near the train station. Tons of food options. Hotel was great: pool, roof top bar, excellent concierge service to coordinate taxis and tours. Staff was friendly. Would definitely stay here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 2 Apr 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, excellent amenities including the pool and rooftop bar, and our friendly staff. We look forward to welcoming you back on your next trip to the area!

10/10 Sangat Bagus

Aliette

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The entire staff was friendly and accommodating. The rooms are very clean and spacious.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 2 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and accommodating, and that you enjoyed our clean and spacious rooms. We hope to have the pleasure of welcoming you back soon!

10/10 Sangat Bagus

Francois

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are super friendly and helpful. Excellent experience
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 2 Apr 2024
Thank you for your kind words! We're thrilled to hear that our staff made your experience excellent with their friendly and helpful service. We appreciate your feedback and hope to welcome you back soon!

10/10 Sangat Bagus

Dean

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff are very friendly. They always have a smile for everyone.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 30 Mar 2024
Thank you for your kind words! We're delighted to hear that our staff made your stay memorable with their friendly demeanor and smiles. It's our pleasure to ensure your comfort and satisfaction throughout your time with us. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Ammar

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!

10/10 Sangat Bagus

Christine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to Sukhumvit and some really good restaurants
Tanggapan dari Nuit / Front Office Manager pada tanggal 27 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel location. We hope to welcome you back again soon!

10/10 Sangat Bagus

CHUNG

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back for another great stay!

2/10 Sangat Buruk

Carolyn

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Apr 2024
Thank you for rating, Looking forward to welcoming you back with improved service.

8/10 Bagus

Lilian

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Overall our stay was ok, the room was a little dated, pretty clean but we have a bad experience with the shower. There is no way to adjust the temperature. It goes from very hot to cold on cycle and cannot be adjusted. Other than that, we have no issue.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 24 Mar 2024
Thank you for sharing your experience. We apologize for the inconvenience with the shower temperature. We'll address the issue promptly. Hope to welcome you back for a better experience.

8/10 Bagus

Tsui

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
今次住在3樓就水壓不足。。滿意其設施,可以遲check out,滿足上面及下面的食福
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 24 Mar 2024
Thank you for your feedback. We apologize for the inconvenience regarding the water pressure. Your comments are valuable to us for improvement. Should you return, we'll ensure a more satisfying experience.

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All the staff were very helpful and friendly.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 24 Mar 2024
Thank you for sharing your wonderful experience! We look forward to welcoming you back for another great stay!

10/10 Sangat Bagus

pierre

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
park plaza soi 18 est mon coup de coeur sur bkk cela commence à l'ouverture de la porte du taxi, personnel check in/out élégant et soigné, poli, souriant la chambre est nickel et confortable, le lit est top la salle de bain super la piscine sur le toit est très agréable ainsi que le bar bref, confortable, très propre, personnel au petit soin, j'y retournerai certainement
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 19 Mar 2024
It's wonderful to know that you had a pleasant experience entire stay. We look forward to welcoming you back for another enjoyable stay.

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Nuit/ Front Office Manager pada tanggal 18 Mar 2024
Thank you for rating, we look forward to welcoming you again.

6/10 Cukup Baik

sam

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
properties very convenient walking to terminal 21 is a little tired. Breakfast is very limited.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Mar 2024
Thank you for sharing your experience. We appreciate your feedback regarding Terminal 21 and our breakfast options. We'll certainly take your comments into consideration as we strive to improve. We hope to welcome you back for an even better stay in the future.

6/10 Cukup Baik

Akifumi

Disukai: Staf & layanan
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Nuit/ Front Office Manager pada tanggal 18 Mar 2024
Thank you for rating, we look forward to welcoming you again.

10/10 Sangat Bagus

Joseph

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I’ve stayed here 3 times over the last 8 years and it gets better and better every time. Location is absolutely perfect for just about every situation you would ever want to be in. I’m a 33 year old male who likes a lot of variety and this is always my go to spot. Thanks Park Plaza!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Mar 2024
Thank you for your patronage. We're delighted to hear that you've enjoyed your stays with us over the years and that our location has been perfect for your needs. It's always a pleasure to welcome back returning guests like yourself, and we look forward to hosting you again soon!

10/10 Sangat Bagus

Atif

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay. Convenient location and friendly staff
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 13 Mar 2024
Thank you for your review! We're delighted you enjoyed our great location, and friendly staff. We hope to welcome you back again soon!

10/10 Sangat Bagus

Jennie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk and concierge provided excellent service. Hotel is very conveniently located to everything. We had a water leak late at night on last day of our stay and I contacted the front desk and immediately they gave us a new room and helped us move all our stuff to our new room and ensured we were taken care of. Will definitely stay again.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Mar 2024
Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our front desk and concierge teams, and that our hotel's location suited your needs perfectly. While we apologize for the inconvenience caused by the water leak, we're glad our staff swiftly resolved the issue and ensured your comfort. It would be our pleasure to welcome you back for another enjoyable stay in the future!

10/10 Sangat Bagus

Lindsay, Waukesha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent as always! See you in a month!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 18 Mar 2024
Thank you for your kind words! Welcome back for another enjoyable stay in next month!

10/10 Sangat Bagus

Larry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall the hotel is good. The only suggestion for improvement is to make the rooms a little cooler at night. The air conditioning is centrally controlled. Recommend that the air con temperature is set to a cooler temperature.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Nuit / Front Office Manager pada tanggal 13 Mar 2024
Thank you for your review! We're glad you enjoyed your overall stay with us. We'll certainly take your feedback about the room temperature into consideration to ensure a more comfortable experience for our guests. We hope to welcome you back soon!

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Nuit/ Front Office Manager pada tanggal 11 Mar 2024
Thank you for feedback, we look forward to welcoming you back.