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Ulasan untuk Traxx Hotel

2.5 out of 5
Traxx Hotel
10 Station Rd, Bangor, Wales

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 2 dari 7 ulasan" "
Penilaian 8 - Bagus. 3 dari 7 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 7 ulasan" "
Penilaian 4 - Buruk. 1 dari 7 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 7 ulasan" "

7,8/10

Kebersihan

7,8/10

Staf & layanan

7,4/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

6,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Romicos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay at TRAXX
The lady on the reception was very welcoming and even offered to iron my shirt.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari wendy pada tanggal 24 Mei 2024
Good afternoon. It was lovely to meet you when you booked into the Traxx Hotel, and I was more than happy to iron your shirt.I hope you will stay with us again, when visiting BangorKind regardsWendy

4/10 Buruk

Shailen, Harrow

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari wendy pada tanggal 24 Mei 2024
I am sorry to see you were not happy with your stay at The Traxx Hotel. We do welcome any feedback, as this is important to us, to know were we need to improve.Many thanksWendy

10/10 Sangat Bagus

derrick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff on duty went extra mile thank you
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari wendy pada tanggal 13 Mei 2024
Thank you for your feedback.From all the team at The Traxx HotelWe look forward to seeing you again, on your next visit to North Wales

8/10 Bagus

Matt

Disukai: Kebersihan, staf & layanan
Ideal for walking the coastal path. Easy for catching buses and train.
Menginap 3 malam pada bulan April 2024
Tanggapan dari wendy pada tanggal 2 Mei 2024
Thank you for your feedback, on your stay with us at The Traxx Hotel. It was lovely to meet you

8/10 Bagus

Colin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Good but needed new matress
Need a new matress, but apart from that, all good...
Menginap 1 malam pada bulan April 2024
Tanggapan dari wendy pada tanggal 12 Apr 2024
Thank you for your feedback, Colin. The Mattress in the room has been checked.Kind regardsWendy

8/10 Bagus

Pádraig De

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient. Right beside Bangor Railway Station
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari wendy pada tanggal 30 Mar 2024
Thank you PadraigIt was lovely to see you again. Safe journey home.From all the team at The Traxx Hotel

2/10 Sangat Buruk

Zahid

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst experience ever
One of the worst experience I have ever had with this property. I wouldn’t recommend anyone booking with them. I booked a room and despite leaving a note on the booking for late arrival no one got in touch with me. When I arrived at the hotel it was closed and no one was there to help. I had to book another accommodation to stay at night. They refused to refund me aswell.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari wendy pada tanggal 21 Mar 2024
Good morning, ZahidThank you for your feedback, which is unfair. When making a booking, it clearly states that we are not a 24hr reception and our check in times are between 2-8pm.Maybe if you would have telephoned the hotel and actually spoken to someone, arrangements could have been made. When making a booking, it is wise to read the details before , we held a room for you the guest, it is not our fault that you decided to arrive later.Many thanksWendy