Hotel dekat Bank Street Promenade

"I paid for four nights at this place but left after staying only two. There is something "ghostly" wrong about this place. Taps and showers running when no one else is around, "kids" running up and down the stairs but no footsteps when they get to the second floor. Everything else is fine but be prepared for some weird events. "

"Love having a washer and dryer in our room… we didn’t have to go home with smelly workout wear. Convenient location and great amenities. One of our go to hotels when we visit Ottawa. "

"Once again, my favourite place in Ottawa. Service is always excellent, rooms are comfortable. Location insuperable. Then only issue is that they require a system that identifies repeat clients. Would be a lovely addition if you welcome back frequent guests."

"Nous avons beaucoup apprécié notre court séjour en famille. L'hotel est bien situé et le personnel très courtois."

"Very clean room and property. Kitchenette and balcony were a plus. Breakfast provided was a nice. Breakfast wraps, yogurt, fruit, cereals were available. I only wish they had rooms with King Size beds but otherwise it was a perfect stay in a great location. "

"Really great!"

"Room was clean and spacious Staff was very accommodating "

"Overall, the stay was decent, but for the price, the Executive Class King room was not nearly as extravagant as expected. The room itself was also smaller than anticipated. The elevators felt quite dated, and the check-in wait was over 10 minutes, which wasn’t a great first impression. The pool and hot tub area were also very dated and smaller than expected. The restaurant was disappointing as well — overpriced for the portion sizes served. Another downside was how thin the windows seemed to...

"Room was cold , heat broken .. had to wait over 1 hour to change rooms and even with the room change the temperature of the room was still cold"

"The staff who checked me in was professional and amazing. She gave us a beautiful room with a view to celebrate my parent's anniversary. She made sure to make us feel comfortable and special. The room was clean and spacious. The wifi was speedy with no issues. The lamp lights did not turn on...perhaps the light bulbs were out? We had a wonderful stay and hope to return. Thank you!"

"Close to center of town."

"Gold level -fantastic Worth the extra money "

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"Very walkable, clean and friendly staff. Breakfast at the restaurant was also very good."

"Great location. Great staff."

"The kids enjoyed the pool very much and I appreciated the laundry room to dry their clothes. All the staff was exceedingly friendly and polite. Very pleasant stay."

"Great location."

"Room was fantastic, they gave us a free upgrade. Friendly staff. Great location. Only downside is, if you are checking in late, you may have to wait 15/20 minutes due to there system."

"Moderne, propre, tranquille… juste parfait 👌 "

"Room was clean, staff was pleasant. Parking was a little confusing . More signage would be better on the procedure"