Ulasan 4 Seasons at Beech Mountain

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Ulasan untuk 4 Seasons at Beech Mountain

4 Seasons at Beech Mountain

608 Beech Mountain Pkwy, Banner Elk, NC

8,0

Sangat Baik

8,2/10

Kebersihan

8,4/10

Staf & layanan

7,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

4/10 Buruk

Darwin

12 Apr 2024

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Menginap 1 malam pada bulan Februari 2024

Tanggapan dari The Rental Team pada tanggal 13 Apr 2024

Hi Darwin,Thanks for the review and feedback. Please accept our sincere apologies for the inconvenience during your stay. I would like to assist however we are unable to follow up because you didn't explain your dissatisfaction in the comments. At your convenience, please contact our property team.

10/10 Sangat Bagus

Gary

18 Mar 2024

Menginap 2 malam pada bulan Januari 2023

Tanggapan dari Your VCI Team pada tanggal 8 Apr 2024

Hi Gary,Thank you for your great review! It was a pleasure hosting you. We hope to host you again in the future.

6/10 Cukup Baik

RB

Bepergian bersama keluarga dan anak

23 Feb 2024

Disukai: Kebersihan, kondisi & fasilitas properti

Tidak Disukai: Fasilitas

This was one of the most uncomfortable beds I have ever stayed on at a hotel or even an airbnb. The restaurant Mi Jalisco just added stress to our trip when we tried to eat there (that place deserves its own 1 star review). The shower heads were from the 80s. The door didn’t auto lock when you closed it. All in the place was clean and nice and roomy BUT with any comfort amenities. Like basic comfort sleeping or showering.

Menginap 2 malam pada bulan Februari 2024

Tanggapan dari The Rental Team pada tanggal 23 Feb 2024

Hi RB,Thank you for the review. We appreciate our guests feedback to better suit each future guest.

10/10 Sangat Bagus

Tre

Bepergian bersama keluarga

22 Feb 2024

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

great place to stay, clean rooms and friendly staff.

Menginap 1 malam pada bulan Februari 2024

Tanggapan dari The Rental Team pada tanggal 22 Feb 2024

Hi Tre,Thank you for your great review! It was a pleasure hosting you. We hope to host you again in the future.

8/10 Bagus

Cliff Ariel

Bepergian bersama keluarga

12 Feb 2024

Disukai: Fasilitas

Very dated and old. Horrible mattress. Very kind staff and friendly. Close to everything though.

Menginap 2 malam pada bulan Februari 2024

Tanggapan dari The Rental Team pada tanggal 12 Feb 2024

Hi Cliff,Thank you for the review. We appreciate our guests feedback to better suit each future guest.

10/10 Sangat Bagus

Dan

5 Feb 2024

Disukai: Kebersihan, kenyamanan kamar

4 Seasons Ski Weekend

We were on a two day ski trip at Beech Mountain and this is such a convenient place. After skiing all day, we returned to our room and then walked down the hall to dinner at Mi Jalisco. The room is spacious and comfortable. Will be back again.

Menginap 2 malam pada bulan Februari 2024

Tanggapan dari The Rental Team pada tanggal 5 Feb 2024

Hi Dan,Thanks for your wonderful review and feedback. The greatest compliment we can receive is that you enjoyed your and stay and will be back. It was a pleasure to host you!

2/10 Sangat Buruk

Lauren

Bepergian bersama keluarga dan anak

28 Jan 2024

Disukai: Fasilitas

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

Room would have been fine if we hadn’t had a run in with bed bugs AFTER staff left for night. Desk person is there until 10pm. I noticed a single bug in my bed. Compared it to internet pictures and was almost certain it was a bedbug. Did a quick glance at mattress and didn’t see anything. Did not sleep the rest of the night on high alert though! Morning came and we really took the bed apart and to our horror, obvious bed bug signs were in both mattresses and more alive, crawling ones were found. We were informed that the room had been treated a few times and in disgusted they continue to put people in it if that’s the case.

Tanggapan dari Shelly pada tanggal 29 Jan 2024

Hi Lauren,Please accept our sincerest apologies. We understand that the property moved you to a different unit and issued an agreed upon refund. We want to make sure everything has been taken care of to your satisfaction.

2/10 Sangat Buruk

kate

Bepergian bersama keluarga

24 Jan 2024

Tidak Disukai: Kenyamanan kamar

Terrible Customer Service/ill prepared for weather

My family decided an overnight of skiing would be fun so we booked a night at the 4 Seasons at Beech Mountain. We loaded up the minivan and headed out. It snowed the day before (great for skiing, right?). The hotel sent us a lovely email about the best way to get there etc. They failed to indicate they do not plow their parking, it is up a hill and if you do not have chains or a 4 wheel drive you will not be able to park and will likely get stuck in the lot. When I went inside and told the person behind the desk that there was no parking. He pretty much said the plows are broken, nothing he could do and we would just have to deal. He did not offer an alternative for parking, a set of chains to borrow or even a place to purchase them. When I said there was no way we could stay there as we couldn't park and I wanted a refund, he told me there was nothing he could do because I booked through Hotels.com. When I called Hotels, com, they said they would reach out to the hotel. Apparently, the hotel never responded to their inquiries and I have yet to receive a refund or even a credit for another visit. What kind of hotel in a ski town doesn't plow their parking lot when it snows? or at least let incoming customers know that a 34 wheel drive or chains are required if you want to park. I couldn't be more disappointed with this entire experience.

Menginap 1 malam pada bulan Januari 2024

Tanggapan dari Your VCI Team pada tanggal 29 Jan 2024

Hi Kate,I’m sorry to hear that you were frustrated by the road conditions. Unfortunately, the snowfall on Beech Mountain and ski area, which includes the roads, is out of our control. However, the great thing about ski season here at Beech Mountain is the wonderful snowfall we get here! We recommend that everyone coming in the winter check road conditions and use a 4WD vehicle or chains. With the amount of snow, we get, a 4WD or similar type vehicle and or chains is needed.

10/10 Sangat Bagus

Lovey Marshan D

19 Jan 2024

Disukai: Kebersihan, kenyamanan kamar

Awesome

Very good stay! Check in was fast. Our room is spacious and it is stocked with kitchen supplies.

Menginap 2 malam pada bulan Januari 2024

Tanggapan dari Shelly pada tanggal 19 Jan 2024

Hi Lovey,Thank you for your great review! It was a pleasure hosting you. We hope to host you again in the future.

2/10 Sangat Buruk

Leigha

10 Jan 2024

Menginap 1 malam pada bulan Januari 2024

Tanggapan dari Shelly pada tanggal 11 Jan 2024

Hi Leigha,Thanks for the review! Come again soon!

6/10 Cukup Baik

harley

9 Jan 2024

Disukai: Kebersihan, kondisi & fasilitas properti

Menginap 2 malam pada bulan Januari 2024

Tanggapan dari Shelly pada tanggal 19 Jan 2024

Hi Harley,Thanks for the review! Come again soon!

10/10 Sangat Bagus

Ana

Bepergian bersama keluarga

9 Jan 2024

Disukai: Kebersihan

Beautiful view, close to everything, the only down side was the beds, a little hard but overall very good, would be back.

Menginap 2 malam pada bulan Januari 2024

Tanggapan dari Shelly pada tanggal 11 Jan 2024

Hi Ana,Thanks for your wonderful review and feedback. The greatest compliment we can receive is that you enjoyed your and stay and will be back. It was a pleasure to host you!

6/10 Cukup Baik

Michelle

Bepergian bersama keluarga

8 Jan 2024

Disukai: Kebersihan, kenyamanan kamar

Needs to be updated

We have stayed here twice in a month now. Mostly because it was one of the only places available on short notice in the area. It seems like an old condo building converted into a hotel. Rooms are large and comfortable. Ours had a kitchen, living area, and separate bedroom with 2 baths. It is VERY outdated and could use a serious renovation! Staff is nice and helpful. Would NOT recommend eating at the Mexican restaurant that is attached! We would probably go back here again out of necessity, but if there were other options, I might choose to go somewhere a little more updated.

Menginap 1 malam pada bulan Januari 2024

Tanggapan dari Shelly pada tanggal 8 Jan 2024

Hi Michelle,Thank you for the review. We appreciate our guests feedback to better suit each future guest.

8/10 Bagus

Hugo, Doral

Bepergian bersama keluarga dan anak

6 Jan 2024

Disukai: Kebersihan, fasilitas

Menginap 3 malam pada bulan Desember 2023

Tanggapan dari Shelly pada tanggal 8 Jan 2024

Hi Hugo,Thanks for the review! Come again soon!

6/10 Cukup Baik

Eduard

4 Jan 2024

Menginap 5 malam pada bulan Desember 2023

Tanggapan dari Shelly pada tanggal 8 Jan 2024

Hi Edward, Thanks for the review! Come again soon!

10/10 Sangat Bagus

MICHAEL

30 Des 2023

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Menginap 3 malam pada bulan Desember 2023

Tanggapan dari Shelly pada tanggal 31 Des 2023

Hi Michael,Thank you for your great review! It was a pleasure hosting you. We hope to host you again in the future.

10/10 Sangat Bagus

Andre

23 Des 2023

Disukai: Kebersihan, kondisi & fasilitas properti

This was an excellent stay. Wonderful staff, spacious room with a 1st and 2nd floor

Menginap 3 malam pada bulan Desember 2023

Tanggapan dari Shelly pada tanggal 24 Des 2023

Hi Andre,Thank you for your great review! It was a pleasure hosting you. We hope to host you again in the future.

4/10 Buruk

Josh

Traveler bisnis

30 Okt 2023

Disukai: Kebersihan, kenyamanan kamar

Menginap 1 malam pada bulan Oktober 2023

Tanggapan dari cvc pada tanggal 31 Okt 2023

Hi Josh, any feedback would be greatly appreciated. Thanks.

8/10 Bagus

Michael

13 Okt 2023

Disukai: Kebersihan, kenyamanan kamar

Menginap 2 malam pada bulan Oktober 2023

Tanggapan dari cvc pada tanggal 17 Okt 2023

Thanks for the 8 out of 10 review, Michael. Any feedback is appreciated to help us improve.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga

9 Okt 2023

Disukai: Kebersihan, kenyamanan kamar

Perfect family trip

Little time ride. But a perfect location for a short family trip. Staff was very friendly.

Menginap 2 malam pada bulan Oktober 2023

Tanggapan dari cvc pada tanggal 10 Okt 2023

Thanks for the review!

8/10 Bagus

Timothy

18 Sep 2023

Disukai: Kebersihan, kenyamanan kamar

A good couple of nights

The hotel is a no thrills place to stay. No elevators and definitely not so many modern updates. The plus side is the staff was super nice and helpful. The housekeeping ladies were friendly and always willing to lend a hand. If you're looking for a place to stay and don't need all of the bells and whistles, then this is your place. we would stay here again if we came back to the area.

Menginap 2 malam pada bulan September 2023

Tanggapan dari cvc pada tanggal 19 Sep 2023

Thanks for allowing us to host you, Timothy! We appreciate your review and feedback.

6/10 Cukup Baik

Dennis

10 Sep 2023

Disukai: Kebersihan, kenyamanan kamar

Menginap 2 malam pada bulan September 2023

Tanggapan dari Allison pada tanggal 13 Sep 2023

Thank you Dennis for your review.

8/10 Bagus

Theresa

Bepergian bersama teman

10 Sep 2023

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

We liked that our room was like a studio apartment. The room, however, seemed outdated in its furnishings. We had an issue with the shower not working, but maintenance was called and it was fixed.

Menginap 2 malam pada bulan September 2023

Tanggapan dari Allison pada tanggal 13 Sep 2023

Thank you Theresa for your review. We are happy to hear that maintenance came and fixed that issue.

10/10 Sangat Bagus

Heather

4 Agu 2023

Disukai: Kebersihan

I love that area

Menginap 2 malam pada bulan Juli 2023

Tanggapan dari Allison pada tanggal 13 Sep 2023

So do we. Thank you Heather.

8/10 Bagus

adrian

Bepergian bersama keluarga

3 Agu 2023

Disukai: Kebersihan

It was our fault; however, didn't realize there wasn't air conditioning..

Menginap 2 malam pada bulan Juli 2023

Tanggapan dari Allison pada tanggal 13 Sep 2023

HI Adrian,Most of the year A/C is not needed. The humidity this summer was excessive though. I hope you enjoyed your stay otherwise.

8/10 Bagus

Heather

31 Jul 2023

Disukai: Kebersihan

Menginap 2 malam pada bulan Juli 2023

Tanggapan dari Allison pada tanggal 13 Sep 2023

Thank you

10/10 Sangat Bagus

Jimmie

20 Jul 2023

Menginap 1 malam pada bulan Juli 2023

Tanggapan dari Allison pada tanggal 13 Sep 2023

Thank for the 5 stars!

8/10 Bagus

Melissa

11 Jul 2023

Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Vicki

9 Jul 2023

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Katherine

Bepergian bersama keluarga

23 Jun 2023

Disukai: Kebersihan, fasilitas

The property is old, but this is not a negative. Nice quiet atmosphere. We staying in June, no a/c in the rooms but we didn't need them. We opened the window and enjoyed a brisk breeze and froze our butts off. The restaurant was nice, food was good. This is not The Ritz but it also is not stiff shirts and posh attitudes, just good people. O, by the way. Saturday night as we were headed to our vehicle around 9pm e saw 2 black bears looking for food, just glad it wasn't us. Overall, we had a great time, the locals are nothing but nice. sadly, I can't say this about all of the tourist. This is our second stay, we will definetly stay again.

Menginap 2 malam pada bulan Juni 2023

Tanggapan dari Jen pada tanggal 10 Jul 2023

Thanks for sharing Katherine! We're glad you enjoyed your time and got to visit with our bears! We look forward to seeing you again on the mountain!

10/10 Sangat Bagus

BOB

Bepergian bersama keluarga

20 Jun 2023

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

It's an older property but nice and clean. Stove fridge, microwave, etc for the price it's excellent.

Menginap 1 malam pada bulan Juni 2023

Tanggapan dari Jen pada tanggal 10 Jul 2023

Thanks for staying with us, and sharing your thoughts, Bob! We look forward to seeing you again on the mountain!

10/10 Sangat Bagus

John

12 Jun 2023

Menginap 1 malam pada bulan Juni 2023

Tanggapan dari Jen pada tanggal 10 Jul 2023

Thanks for staying with us, and giving us a 10, Bob! We look forward to seeing you again on the mountain!

6/10 Cukup Baik

Eugene

12 Jun 2023

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Everything about the place was great besides outdated matress didnt get a very good night of sleep couldnt get comfortable on the bed

Menginap 1 malam pada bulan Juni 2023

Tanggapan dari Jen pada tanggal 10 Jul 2023

Thanks for staying with us, and sharing, Eugene! We look forward to seeing you again on the mountain!

8/10 Bagus

martin

Bepergian bersama teman

10 Jun 2023

Disukai: Fasilitas

good price, needs tic

Menginap 1 malam pada bulan Juni 2023

Tanggapan dari Jen pada tanggal 10 Jul 2023

Thanks for staying with us, and sharing, Martin! We look forward to seeing you again on the mountain!

10/10 Sangat Bagus

james

5 Jun 2023

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

my stay,the property,and the management were all great. my only concern was the old furniture in the room. not very comfortable.

Menginap 3 malam pada bulan Juni 2023

Tanggapan dari CGS pada tanggal 11 Jun 2023

Thank you for staying with us. Some updating and remodeling coming later this year. Please come back.

10/10 Sangat Bagus

Crisi

Bepergian bersama keluarga

21 Mei 2023

Disukai: Kebersihan, kenyamanan kamar

Beautiful!

It was ABSOLUTELY AMAZING!! First time in the mountains and i had no idea when i booked our room it was at the top of it! To walk outside and see the most breath-taking view I have ever seen, completely priceless!

Menginap 1 malam pada bulan Mei 2023

Tanggapan dari CGS pada tanggal 11 Jun 2023

Thank you very much for staying with us. Hope you will return and enjoy our great community.

4/10 Buruk

linda

26 Apr 2023

Tidak Disukai: Kebersihan

Menginap 2 malam pada bulan April 2023

Tanggapan dari CGS pada tanggal 7 Mei 2023

We are sorry you did not have a good experience.We hope you will return another time and let us help you have a better stay..

8/10 Bagus

Michelle

Bepergian dalam rombongan, Bepergian bersama keluarga

24 Apr 2023

Disukai: Kebersihan

Menginap 1 malam pada bulan April 2023

Tanggapan dari CGS pada tanggal 7 Mei 2023

Thank you very much for staying with us. We hope you will visit again.

8/10 Bagus

Piyush

Bepergian bersama keluarga dan anak

21 Apr 2023

Disukai: Kebersihan, kondisi & fasilitas properti

Shower was broken and one of the lamps was not working.

Menginap 1 malam pada bulan April 2023

Tanggapan dari CGS pada tanggal 7 Mei 2023

Thank you for staying with us and for the constructive comments. We will endeavour to have items in better condition when you return.

8/10 Bagus

steven

Bepergian bersama keluarga

13 Apr 2023

Menginap 2 malam pada bulan April 2023

Tanggapan dari CGS pada tanggal 13 Apr 2023

Thank you very much for staying with us. We hope you will come back again.

10/10 Sangat Bagus

Barbara

7 Mar 2023

Menginap 1 malam pada bulan Maret 2023

Tanggapan dari CGS pada tanggal 10 Mar 2023

Thank you very much for staying with us and for your kind review.We hope you will return again. Try Summer Season

10/10 Sangat Bagus

Robert

27 Feb 2023

Disukai: Kebersihan, kenyamanan kamar

Beech getaway

Room was clean and comfortable. The staff were top notch friendly!

Menginap 2 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 2 Mar 2023

Thank you for staying with us and your great review.Please visit again.

8/10 Bagus

Laura

Bepergian bersama keluarga dan anak

15 Feb 2023

Disukai: Kebersihan, kondisi & fasilitas properti

Loved that a restaurant was attached to the property. Delicious. Had a dryer to use to dry out ski clothes. Awesome. Charged my card before we arrived. Lame. Was very noisy in the halls until after midnight. Boo

Menginap 1 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 2 Mar 2023

Thank you very much for staying with us. Hope you will return. So sorry about the noise. In the future please call the backup night number and we will take care of issues such as that.

4/10 Buruk

Lewis

Bepergian bersama keluarga

13 Feb 2023

Tidak Disukai: Fasilitas, kondisi & fasilitas properti

Great location. We stopped into the attached Mexican restaurant for margaritas. The staff was very friendly. Unfortunately though, it is evident that the hotel management is poor. For the price, the hotel technology is years behind. Fixtures, such as toilets are in disrepair. No outside security locks, there was a guy wandering the halls looking for a resident named Lindsey at 6AM, caught me off guard to be approached by what appeared to be a homeless guy in the hallway. I really just expect for the high price I paid to stay here to have a more up-to-date, and much more secure hotel.

Menginap 1 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 2 Mar 2023

Thank you for staying with us. We are sorry we did not meet your expectations. We are trying to update, but it is a little bit at a time. We hope you will give us another opportunity to be of service.

10/10 Sangat Bagus

Joseph

13 Feb 2023

Menginap 3 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 10 Mar 2023

Thank you for staying with us. Please come visit again.

10/10 Sangat Bagus

Rene

12 Feb 2023

Menginap 1 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 10 Mar 2023

Thanks so much for staying with us on your trip to Beech Mountain. Hope to see you again.

10/10 Sangat Bagus

RICHARD

11 Feb 2023

Menginap 1 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 10 Mar 2023

Please come stay with us again. Thank you for your positive remarks.

8/10 Bagus

Rita

Bepergian bersama keluarga

10 Feb 2023

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti

Close to ski area and fair price.

Menginap 2 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 2 Mar 2023

Thank you very much for staying with us. We hope you will visit again.

10/10 Sangat Bagus

Tamara

Bepergian bersama keluarga

6 Feb 2023

Disukai: Kebersihan, kenyamanan kamar

Menginap 2 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 2 Mar 2023

Thank you so much for staying with us, and your great comments. We hope you will return.

8/10 Bagus

Kathleen

Bepergian bersama keluarga

5 Feb 2023

Disukai: Kebersihan, fasilitas

I loved the in room kitchen. I did not like being on 3rd floor with no elevator.

Menginap 3 malam pada bulan Februari 2023

Tanggapan dari CGS pada tanggal 2 Mar 2023

We appreciate you choosing to stay with us. Please come back again. When reserving in the future make a note in the requests section to be on second floor ( which is ground floor from the entry)