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Spa & Apartment Hotel Mountain Romance

3.0 star property
Travelers rejuvenate with aromatherapy treatments while taking in mountain views at this spa hotel, then head to nearby slopes for winter sports

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Spa & Apartment Hotel Mountain Romance offers a peaceful mountain retreat with aromatherapy treatments and sports massages at the onsite spa. Enjoy a restaurant, garden, and terrace, with easy access to cross-country skiing and snowboarding activities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
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About this property

Spa & Apartment Hotel Mountain Romance

  • Hotel in the mountains
  • Consider a stay at Spa & Apartment Hotel Mountain Romance and take advantage of an airport shuttle, a terrace and a garden. Hit the slopes at this hotel, offering cross-country skiing, a ski shuttle and ski equipment hire. Indulge in a body scrub, a massage and aromatherapy at the on-site spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities, such as fishing, snowboarding and ice skating. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
  • Other perks include:
    • Outdoor pool access nearby
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • An indoor/outdoor pool, access to a nearby indoor pool and a front desk safe
  • Room features
  • All guestrooms at Spa & Apartment Hotel Mountain Romance boast comforts such as free WiFi and room service.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers
    • TVs with satellite channels
    • Wardrobes/cupboards, a personal chef and fridges

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5.11 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 5 kg per pet

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 3.07 for adults and from EUR 2.04 for children
  • Airport shuttle fee: EUR 1.02 per person (one-way)
  • Nearby parking fee: EUR 5.11 per day (164 ft away)
  • Pet fee: EUR 5.11 per pet, per night
  • Service animals are exempt from fees
  • Laundry fee: EUR 5.11 per day
  • Firewood fee: EUR 10.22 per accommodation per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Spa & Apartment Hotel Mountain Romance have a pool?

Yes, this property has outdoor pool access.

Is Spa & Apartment Hotel Mountain Romance pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 5 kg per pet. There's a fee of EUR 5.11 per pet, per night. Service animals are exempt from fees.

How much is parking at Spa & Apartment Hotel Mountain Romance?

Self-parking is free at this property.

What time is check-in at Spa & Apartment Hotel Mountain Romance?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Spa & Apartment Hotel Mountain Romance?

Checkout is at 11:30 AM.

Does Spa & Apartment Hotel Mountain Romance provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 1.02 per person applies.

Where is Spa & Apartment Hotel Mountain Romance located?

Located near the slopes, this Bansko hotel is situated in the mountains and is within a 15-minute walk of Museum of Otets Paisii Hilendarski, Bansko Ski Resort and Bansko Gondola Lift. Sveta Troitsa Church and House Museum of Neofit Rilski are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

6/10 Okay

Aysegul

Liked: Staff & service, room comfort
Good breakfast. No elevator. Outdated furniture. Cleanliness was ok.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

ELI

Disliked: Room comfort
big aprtment get me me to choose thar is no tv at the room only at living room
Stayed 1 night in Jun 2024
Verified

6/10 Okay

holidaymaker

Disliked: Staff & service
Very convenient location. Room is good size. nice kitchetnette. the woman is not helpful, she wont even give a telephone call to a local cab. The man is shouting in Bulagarian language, if he dont agree with his terms. "Fawlty Towers" Food no i would miss. Breakfast i would give it a miss. should have bought my own food.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely family feel.

Lovely family feel. We will definitely go back. Easy walk to the Gondola, slightly further to the town centre.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

elke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangenaam verblijf! Geen ‘spa’ in de zomer maar dat kan niet tippen aan het feit dat je enorm goed en aangenaam opgevangen wordt door het personeel!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

It was good. Friendly staff.
Verified

6/10 Okay

art

Liked: Staff & service

not very close to the ski lifts

5 floors. but no elevator. 2 room apartments with a potential. 2 star _level bathroom a kitchenette with a potential. a very poor breakfast.
Verified

8/10 Good

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good cheap clean spa hotel

Stayed for two days and very impressed, kind and helpful staff, clean rooms, never made breakfast but seemed decent- deep fried bread and eggs etc!! Probably a ten minute walk into the thick of it all but a few quid for a taxi is easier. All in all perfect for a middle of the road hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain Romance - The friendliest staff ever?

We stayed at the Mountain Romance in the summer (July), which is low season in the skiing resort. We were very positively surprised by the friendliness and helpfulness of the staff. Must have been the first time to get a hug from the owners of a hotel after only 3 days stay :-) Highly recommended! The hotel is located more towards the town side, at the end of the resort and not in the centre of the action - which is very nice in our opinion. And anyway, the centre is just a short walk away, as is the Pirin National Park.
Verified

10/10 Excellent

Tamunotonye

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019