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Ulasan untuk ASTON Banyuwangi Hotel & Conference Center

3.5 out of 5
ASTON Banyuwangi Hotel & Conference Center
Jalan Brawijaya, Mojopanggung, Giri, Banyuwangi

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 9 dari 23 ulasan" "
Penilaian 8 - Bagus. 12 dari 23 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 23 ulasan" "
Penilaian 4 - Buruk. 0 dari 23 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 23 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good for Value
Hotel yang good for value, kondisi bagus, bersih, lokasi nyaman , tidak terlalu jauh dari pusat kota. tempat parkir luas.
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Hengky gunawan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best hotel in banyuwangi
Lobby luas dan bersih pelayanan dan service sangat baik dan kamar nyaman dan bersih. Reccomended utk tamu yang mau memginap
Menginap 1 malam pada bulan Juli 2018

8/10 Bagus

INSAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2018

10/10 Sangat Bagus

Harold

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Great food!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Troy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Large family stay
We just needed a comfortable place to stay in Banyuwangi for a family of 6 that had a pool. The rooms were very clean and comfortable. Decent AC and very good pillows. The pool area is nice. The wine bar and bakery are good and reasonable priced. We used the restaurant for breakfast and the barbecue evening. So much food and many choices. The breakfast was 5 star. As with many places in Indonesia English is not guaranteed, but i feel front-line staff probably should know enough for simple requests. The only complaint I have is in regards NOT having our family rooms next to each other, despite their being connecting door and booking months ago. Overall, great value for money and really good food. I will stay longer next time.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, fasilitas
The property itself is pretty good. I just didn't like the fact that i can't control the temperature in my room. The front desk sent an engineer to adjust the a/c unit, but that didn"t help. My room was warm, the lobby was warm and the restaurant was warm, i found it really uncomfortable sweating in the common areas. For a large hotel, i really found this unacceptable that they would not bump up the a/c, hence the lower score. The staff itself were really friendly and courteous.
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Kaori

Menginap 1 malam pada bulan September 2023

8/10 Bagus

Anton

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great place, just starting to need a little love
I've stayed here many times over the years, but it is starting to look tired. The last three rooms that I've stayed in have all had faulty AC controllers (not allowing you to know what temperature you are setting) and the AC is really not very effective. Please fix the AC across the hotel. Sealants in bathrooms starting get mouldy. Staff are great, beds comfy and clean and location is fine, but with increasing competition in Banyuwangi I think some investment is needed in this place generally.
Menginap 4 malam pada bulan Maret 2023

10/10 Sangat Bagus

Anton

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Comfy bed, decent hotel
This is my third time to stay. The hotel is good quality and comfortable. Staff are welcoming. It also has a nice little bar. The pool is OK, but not really for active swimming. The aircon needs a bit of an overhaul in some rooms (I had to move rooms because it didn't work in my first room, and the controller was kind of broken in the second), but overall a good temperature reached for 4 great sleeps in a comfy bed and lovely pillows.
Menginap 4 malam pada bulan Desember 2022

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay. Great staff
This is a very nice hotel. The staff are incredible and make it a wonderful experience. And the breakfast has a wide range of choices, and there is good amount of food. Way more choices than any normal hotel. There are two sides to the hotel. One is facing the pool, the other the city. If you choose a pool facing view, and it is a busy day, you will be able to hear people at the pool area but it is a better view towards the channel and Bali and the mountains. The other view is the Cityview, and there’s definitely more quiet and the view is still very nice. Thanks to all the staff and Andika we had great time there.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Helen pada tanggal 27 Des 2019
Thank you for your feedback . We waiting you to come back in our Hotel . Warm regards from us.

8/10 Bagus

Toshiki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
モダンでコストパフォーマンスの良いホテルです。
ホテルの部屋からバリ島が一望でき、設備・サービスも満足しました。 ロケーションがメイン道路から少し離れているのが唯一の難点です。
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Jan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sangat menyesal menginap di hotel ini, pelayanan yang sangat buruk. Kamar tdk dingin tetapi dilayani dgn sangat buruk. 30 menit saya menunggu tanpa kejelasan utk pindah kamar... setelah mendatangi receptionis dgn marah2 baru akhirnya dilayani pindah kamar dgn alasan mereka mempersiapkan kamarnya dahulu. Ternyata kamar blm juga siap dan Ac kamar blm dinyalakan yg katanya sdh disiapkan ternyata bohong besar.... benar2 kapok bermalan dihotel ini
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Yosi Arivianto pada tanggal 19 Feb 2019
Tamu yang terhormat, Kami atas nama Management mohon maaf yang sebesarnya atas ketidaknyamanan ini, kami sudah mencatat ini sebagai focus kami untuk meningkatkan kualitas pelayanan kami di Front Office agar lebih cepat dalam menanggapi keluhan tamu dan memberikan solusi yang terbaik. Sekali lagi kami mohon maaf atas ketidaknyamanan ini, kami berharap untuk dapat menyambut anda kembali disini pada kunjungan berikutnya dengan pengalaman menginap yang lebih baik lagi. Salam hormat kami Yosi Arivianto General Manager

8/10 Bagus

Dzafran, Kuala Lumpur, MY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New, clean and comfortable hotel, strategically located for anyone travelling to Ijen or Bali. Only negative was the loud music being heard late at night. Not sure if it was coming from an even at the hotel or from the surrounding area.
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Yosi Arivianto pada tanggal 19 Feb 2019
Dear Dzafran , Thank you for your time to share your experience during your stay with us, we do apologize for the inconvenience happen with sound at night. Usually if we held an even out door we make sure that music entertainment will be done latest at 9.30 pm. Again thank you for your review, We look forward to welcoming back here in better experience stay. Kind regards Yosi Arivianto General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel is a bit off main road but still close. Overall, everything was fine. Just, we found coffee stain on the cup.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari Yosi Arivianto pada tanggal 25 Des 2018
Dear Traveler, Thank you for your kind review and feedback. I have passed on your comments regarding coffee stain on the cup to ensure that this case will not happen again in the future. Again thank you for your kind feed back, we hope to see you back soon here with better experience stay with us. Kind regards Yosi Arivianto General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New hotel in town
New hotel in town so everything is very clean and staff was very nice and helpful. It’s also located not too far away from downtown and very close to a train station if you need to hop in to another city by train. Not too much resto around so you have to rent a car or take a taxi to go around.
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Yosi Arivianto pada tanggal 27 Okt 2018
Dear Guest, Thank you for choosing our hotel for your stay and for taking the time to share you experience with other travelers. We do hope that it will not be too long before we get to see you again in Banyuwangi. Kind regards Yosi Arivianto General Manager

6/10 Cukup Baik

ANWESH

Tidak Disukai: Kenyamanan kamar
Hotel has potential. Will not stay again
The hotel was very nice, the lobby, pool, dining area, etc. However, the biggest problem is that the front desk staff can't speak decent english. The rooms were very tiny, which is not a deal breaker. The A/C didn't work in our room and they sent in the technician who came and spent about an hr in the room and said it was fixed. However, even after an hour after that the room didn't cool down. We were too tired to wait for another technician. We complained in the morning and they said they will take care of it for the next guest. Then headed over for breakfast, which was decent. Good options. Got back to the room to realize that the hot water was shut down, and will take 1-2hrs to fix! This started to get frustrating. And finally, we had asked for a couple of cars for our travel in the city and getting the front desk to book it. We were trying to get a minivan and a sedan and trying to communicate this to a 3.5 start hotel shouldn't have to be that hard. Overall, disappointed with the stay. Wouldn't recommend it.
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Yosi Arivianto pada tanggal 30 Okt 2018
Dear ANWESH, Thank you for taking the time to share your experience with other travelers and accept our apologies for the disappointment you have experienced during your stay. We do take feedback seriously and constructively, hence we can only thank you for sharing these points with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our breakfast, lobby and dinning area. We shall share your comments with our teams to ensure this will not re-occur. Should you decide to change your mind and return to our hotel, please do contact me directly, as I would like to take personal care of your visit to ensure we can show you the high standards of service we pride ourselves of. Kind regards Yosi Arivianto General Manager

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari Yosi Arivianto pada tanggal 26 Okt 2018
Dear David, Thank you for your review rating, we hope to give you better experience stay on your next visit to Banyuwangi. Kind regards Yosi Arivianto General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable hotel
We stayed in Aston Banyuwangi Hotel before our visit to Mount Ijen. Room was clean and comfortable, value for money.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Yosi Arivianto pada tanggal 25 Okt 2018
Dear Traveler, We glad to know you were enjoyed your stay with us and impressed with our room cleanliness. We look forward to seeing you back soon here at Aston Banyuwangi on your next visit to Banyuwangi. Kind regards Yosi Arivianto General Manager

10/10 Sangat Bagus

Levanne, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice clean comfy hotel
The best hotel throughout my surabaya trip. In room dining was good and reasonable. Facilities and amenities are all good with reasonable price room. Satisfied!
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari Yosi Arivianto pada tanggal 25 Okt 2018
Dear Levanne, Thank you for the compliments extended! Nothing make us happier than happy guests. We glad to hear that our hotel is become your preferred hotel in Banyuwangi. Please let us know if you will be visiting Banyuwangi again. We would love to have you stay with us in the future. Kind regards Yosi Arivianto General Manager

8/10 Bagus

ario

Staying at Aston
It's a clean and comfy hotel, with very soft pillow.
Menginap 2 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice new hotel
The room was quite spacious, very clean, aircon was perfect, staffs were very helpfull and friendly. Surely will stay in this hotel again when visiting banyuwangi.
Menginap 1 malam pada bulan Juli 2018