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"Some electric plug don't work in the room, the way they fix is to pur a electric extension, but if you want to use the lamp you have to unplug the tv When I arrive (In March), the heater was turn off, go back to front desk and refuse to change my room, tell me to turn on the heater and everything will be ok after 30 minutes... "

"We had a great stay! Can’t wait to go back"

"Very easy check in after I booked earlier the same day due to getting stuck in a snow storm going east. The room was clean and had some renovations which made the room a bit more updated. Great that parking is available right outside the building. The balcony is a plus. "

"There was no hot water in the room and the mattress was worn out and lacked support. I left with a back ache. When I brought the lack of hot water to their attention in the morning, I was told “yeah room # - doesn’t have hot water in the sink, you should have tried the shower.” There was no way I was going to shower with cold water. No price adjustment was made. The property has a beautiful view of the lake, and a quaint ambiance. I want to support local business, and I did not want to travel to a large chain hotel in Pembroke, even for a cheaper price. Overall, the Sands could use some improvements. For the $200 price, I was seriously disappointed. Make the trek to a better hotel for your money. It had recently snowed, and the walkway was not cleared at all. "

"Room was perfect for my working away from home"

"Our room was fabulous but you can tell it is a resort under that has been recently renovated and the facilities are not completely open. Staff were excellent. It is a 10 minute walk to the water through construction site of resort. This was not mentioned. We had to drive down to enjoy. Restaurant had excellent food. I am sure this will be a great spot once finished. Hot tubs were not open yet."