Ngarai Encantada

We really enjoyed our stay. The hotel is very stylish and nicely decorated, clean and comfortable and made us feel at home. The staff were friendly and helpful. The gym is a bit small but it is good for a cardio workout and maintaining your routine while on holiday. The location of the hotel is excellent, very close to tram and buses and you can explore Alicante very easily on foot as well. We were able to leave our luggage in a locker before checking in and after checking out as well which was very convenient. We highly recommend it. Thank you!

Staff were helpful. Big issue is the room next to the reception having no windows other than frosted glass looking onto services which were very noisy when trying to sleep. I asked for a change of room but was told they were booked out. I booked months ago. Hmmmm.

El hotel tiene dos partes, la nueva de las fotos y otra parte antigua aunque reformada. Si quieres estar en la nueva tienes que coger las habitaciones con terraza, porque la antigua no tiene. La piscina no es grande para el volumen de habitaciones. El bufet de comidas básico.