Bartow hotel guide. Best Western hotel in Bartow, Florida

"Clean room and great staff"

"I bookeed two nights, 3/3 - 3/4/26 for a surgical appointment in Lakeland. I paid extra for the Personal Protection Plan assuming I would be able to cancel if something came up. My surgery was pushed back a week, and I tried to cancel or reschedule for another time. I went on the hotels.com site and corresponded with an AI since I couldn't get a hold of a person. "It" said that it was non-refundable and non rebookable. What did I pay for then on the Personal Protection Plan ?? I should get a full refund or two nights free. Neither were not helpful or accommodating. Wouldn’t use Hortels.com or Comfort Inn in the future. "

"This is such a clean and well-kept place that I changed my route so that I could stay here again. Wonderful staff, they work hard keeping the place nice."

"No ice, clogged toilet, cigarette butts, no trash can, floor was filthy, no internet or tv, and trash everywhere. And, sketchy stuff going on. "

"We stayed here for the convenience of location to Legoland. Our room was the Adventure room. It was at the very end of the hallway and looked like it hadn't been used in awhile. The shelves were dusty and the bathtub even had dust in it. The room was pretty dark. The bed was relatively comfortable. It is an older hotel that could use a refresh. The disco elevator was fun for the kids. Breakfast was good but the floor around the tables was very dirty. We left an item behind and were very pleased when it was found and returned to us (for a hefty price) but we were very happy to get it back. Very difficult to contact this property by phone. Communication online or via text is strongly encouraged/preferred by the property."

"Great stay. Accomadating staff, spacious room, great shower, and awesome breakfast. I'll be back. "

"Staff are great"

"The hotel is in good condition but a little dated compared to others in the area. Staff was nice and very knowledgeable about all things. The breakfast area was tiny with only 5 tables available. Also there was only one elevator and i would say the bedroom and corridor rugs need to be updated as well. "

"The check is at 4:00 pm. It was a bit cool for pool as the evening wind down. My neighbors were abit noisy when they came my granddaughter thought something was in the attic as she was on the bunk bed. I had to remove her from the bunk bed. I was not familiar with the place when I booked it. Tell you to bring somebody out we need help."