Bassins a Flot hotel guide. Mer & Golf hotel in Bassins a Flot, Bordeaux

Apartment was very clean and spacious and brilliant location. Staff were extremely helpful too. Definitely stay there again and recommend to family and friends.

Beautiful hotel with wonderful staff. We arrived late on Monday evening and were able to get a seat at the rooftop bar to have a light dinner and drinks. The entrance to the hotel is dramatic, like something you'd see in an art gallery. The rooms are clean, smart and stylish, with great bathroom amenities and soundproofing. Beds were firm, which not everyone might enjoy, but we had comfortable and quiet nights' sleep. Would definitely return the next time I'm in Bordeaux.

Very friendly and helpful, made it a easy stay

Really nice team, good location.

Great location on tram b line. Next door to Cite du Vin wine museum. Very clean.

The check in staff was quite rude - she made us wait another half an hour to check in without a proper explanation. Staff should be taught customer service as it is the guests that keep them in business. The apartment room had all the basic amenities, cookware, utensils and plenty of storage. The neighbourhood is quite pleasant. I loved the fact that it had co working spaces downstairs and a laundry facility on the ground floor. There is a nice eating area with restaurants and bars behind the...

This hotel has been quite good for the last 3 years for a quick stop after a long journey.

Good experience, would use these again if I was staying in Bordeaux again.

Proper 5*, excellent sound insulation, staff went above/beyond: highly recommended and easy/affordable vallet parking

I had high expectations and they were met and exceeded. The staff are polite, courteous and professional without being robotic, and that makes a difference. The room was larger than expecting, well furnished. The bathroom was good and the buttons for the shower avoided the usual fear of having to take a degree in plumbing that you usually find with hotel bathrooms. The bed was a little firmer than I like but then everyone has different tastes. The coffee was good, the water fountain...

This is our second time staying here, can't be happier. Our 2nd time is just as good as the first time if it's not better. The room is perfectly decorated, small but charming. Fantastic location, very quiet but close to the city centre. Most importantly, the best thing about this hotel is that AMAZING staffs, all of them are very helpful, friendly and speak fluent English, this hotel must be very proud to find these amazing staffs and I hope they will maintain this level of service. Without a...

I would give this six stars if I could. It was excellent in all areas. The staff were wonderful and treated us as individuals and welcome guests. The restaurant was marvellous as was the spa. The room was spacious and comfortable. An exceptional experience.

Great hotel with in walking distance to Bordeaux's attractions, restaurants & bars.

This is a beautifully elegant hotel. Each room is unique with high quality fittings and products , particularly the quirky but very wearable bathrobes and the Dyson hair dryer. The team are super friendly and nothing is too much trouble

As a lone ,older, female traveler I must say that the staff could not have been more helpful. Nothing was too much trouble and considering that I spoke very little French. They could not have been more helpful. The room was spacious, very clean , comfortable and extremely quiet. The breakfast facilities were adequate and there was plenty of variety. Again the staff were very attentive and friendly. I can recommend Hotel Vatel and would not hesitate to stay there again.