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Ulasan untuk Village Above The Clouds

3.5 out of 5
Village Above The Clouds
Banjar Munduk Andong Kelod, Angseri, Banjar Munduk Andong Kelod, Baturiti, Bali

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 2 dari 12 ulasan" "
Penilaian 8 - Bagus. 6 dari 12 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 12 ulasan" "
Penilaian 4 - Buruk. 3 dari 12 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 12 ulasan" "

7,0/10

Kebersihan

6,6/10

Staf & layanan

7,4/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely property. I don’t understand why people rated this poorly. The water was hot, the utilities worked great. They are a bit older, but it didn’t not bother me. We stayed in the bungalow 1 and it had a great view. We were invited to walk the property and the staff was v friendly
Menginap 1 malam pada bulan Oktober 2020

8/10 Bagus

Peter

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel with lush gardens and view
Some of the pictures are outdated because additional rooms have been build in a second row. Our room did not match the booking pictures as it was in the second row and perhaps a little more exposed to sound and with less of a view compared to the front row. But the wonderful greens and gardens, as well as great view from the breakfast terrace and attached sitting area make up for an overall great stay. Service staff could be more proactive. The plastic DIY store shampoo dispenser did not work unless you open the lid and dip in. But again these small aspects are compensated by a wonderful hotel set up and surrounding farmland view with easy walks to experience Balinese culture.
Menginap 1 malam pada bulan Juli 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan
Det som höjer betyget är utsikten och läget. Det är lugnt och vackert med undantag för hundar och andra djur som låter om nätterna. Öronproppar behövs. WiFi fungerade uselt när vi var där om man har behov att hålla sig uppkopplad. Förhoppningsvis köper de in bättre grejer nu när vi klagat. Har man specialkost räcker det inte med att säga till varje gång utan personalen måste utbildas med vad alla rätter innehåller för att kunna ge mat allergiker tål. Blev serverad saker jag är allergisk mot och fick spotta ut maten efter att jag frågat servitören 5 gånger när jag beställde. Blev trots detta serverad mat jag inte kunde äta och fick allergisk reaktion.
Menginap 5 malam pada bulan Januari 2020

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan
Place is really nice, the staff was very nice too but misses a lot of details. The bathroom was very poor and unclean. The bath mat had bleach stains, no clean towels provided after two days. The breakfast was very poor and the dishes of the restaurant were really NOT GOOD. I insist these problems are to get checked from the OWNERS of the place, as they sell the hotel as a "eco-boutique", but it's far from that. The staff (Putu, Made and the girls), were always very nice to us and friendly and made their best to make us feel well when they could.
Menginap 2 malam pada bulan April 2019

6/10 Cukup Baik

Antoine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lack of service and comfort
The resort could be nice but lack of service (super slow check in, wifi not working, no umbrella but heavy rain, full of flies in the bathroom). We went to the Spa, the worst ever, I had some drops of the rain on my face, there was a frog in the spa bathroom + hundreds of flies, the blanket was hitchy, terrible. Usually during a message you don’t want it to end, there it was the opposite
Menginap 1 malam pada bulan November 2018
Tanggapan dari Atas Awan Retreat pada tanggal 2 Jan 2019
Sorry about that! We will do our best to improve so the next time when you come you will see the difference! Thank you for your review!

8/10 Bagus

TSZ SUN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
親近大自然
與大自然接近，空氣非常好。綠草如茵好舒暢，遠離都市。值得一去！不過wifi訊號較弱，有待改善。
Menginap 3 malam pada bulan September 2018
Tanggapan dari Atas Awan Retreat pada tanggal 11 Okt 2018
Thank you for your review, we are working on improving the Wi-Fi signal for the hotel. Best regards

10/10 Sangat Bagus

Sara, Los Angeles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Really great stay at Atas Awan Retreat! The staff were friendly and attentive, the grounds are picturesque and immaculate, and the location is remote and peaceful but not too far off the beaten path. It was so nice to get up in the mountains where the air is cool and fresh (no aircon needed), and to be away from the hustle and bustle at a place that is all about relaxation and meditation. I really enjoyed starting the day with yoga. The staff also organized a day tour for us with driver, and we chose to visit the Sekumpul Waterfall, Handara Gate, and Jatiluweh Rice Terrace. All were great destinations I would recommend. Breakfasts and dinners at the on-site restaurant were really tasty with a lovely view and very convenient. Note that the two studio rooms are located above the restaurant, which I imagine may be noisy and less private for some guests though they have the best views on the property. We stayed in a Lumbung bungalow, which is separated from the restaurant, so we were not affected by any noise other than the sounds of nature (chickens, dogs, birds). We also liked the resident watch dog, who barked a little but was really sweet once she became familiar with us. In all, it was a wonderful experience that really added to our Bali vacation. A great place to stay for day trips to the northern sites, which would otherwise be really far if you were instead staying in Ubud for instance.
Menginap 2 malam pada bulan September 2018
Tanggapan dari Atas Awan Retreat pada tanggal 19 Sep 2018
Dear Sara! Thank you for your review! You are very welcome to come back any time you wish! Best regards,

4/10 Buruk

annabelle, singapore

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I got disappointed in Atas Awan, I expected much more from the place. The reasons of my disappointement are numerous : 1) the place is in the mountain and is freezing, there’s NO heater in the rooms! So the rooms are maybe 17 degrees. There’s no hairdryer either, I just couldn’t believe it when I was looking for the heater and there was none. I went to do massage in there “spa” at night, no heater either, I had to stop it before I got pneumonia 2) the yoga room is wide open to the fresh air, but when the air is that cold you just can’t enjoy the 7am class, I was wearing socks and poncho 3) the yoga classroom was dirty, I mean they give what 1 or 2 classes a day and it wasn’t possible the clean the wild dogs paw marks on the floor ( the yoga room has no door) 4) the food is pretty poor, but that’s a mountain hotel so I cannot be too angry for that, except maybe the breakfast “fruits”, one slice of mandarin, and one slice of dry watermelon. 5) the view isn’t on rice fields but on salads , so I had view on greenhouses plastic. 6) the staff simply doesn’t speak English. Like really, they don’t. We asked for two hour massages body and feet, we got 2 hours massage on body only (I felt asleep and woke up surprised they wouldn’t do feet... my body is still in pain). We ask for only 1 boil egg additional, they bring us a full breakfast with egg, we want to plan a day tour it takes us 30 minutes to be understood, etc...
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Atas Awan Retreat pada tanggal 30 Agu 2018
Thank you for your review! We will pay attention to all these things that you had mentioned. Best regards,

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Reasonable price but probably better options
The accomodation was nice thought our room was not cleaned for 2 days and we had to ask for fresh towels. Also they did minor building work on the adjacent bungalow (built a porch) during our last day which was very noisy. Finally the surrounding area is beautiful but there isn't anything today unless you get in a car and drive 30mins or so.
Menginap 5 malam pada bulan Juli 2018
Tanggapan dari Atas Awan Retreat pada tanggal 30 Agu 2018
Thank you for your review! We will do our best to improve our services!

8/10 Bagus

Katia, Paris

Disukai: Kebersihan
The hotel is not the newest one. There is a problem with the organization. But the hotel is situated in the nature. Our house had a fantastic view on the rice terraces. And a free yoga class was organized for everyone who wanted.
Menginap 4 malam pada bulan Juli 2018
Tanggapan dari Atas Awan Retreat pada tanggal 30 Agu 2018
Nice to know that you had enjoyed your stay at our hotel. Best regards,

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Hotel does not match expectations.
Changed room after first night. Not clean, no internet, several things broken. Second room in better condition. Dirty cups, forks, knifes and spoons in restaurant. Dog in kitchen, poor cleanliness in kitchen. Spicy pancakes at breakfast due to uncleaned pan of night before! Beautiful premises and friendly staff. Clean bedlinen and nice smell of towels. Golf laundry service.
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari Atas Awan Retreat pada tanggal 30 Agu 2018
Sorry to hear about it, dear. We will do our best to improve our services.

10/10 Sangat Bagus

Ivan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great retreat in a hear of a local village
We have thoroughly enjoyed our stay - the hotel was nice, beautiful and had plenty of outdoor sitting areas and terraces to take in and enjoy the breathtaking views of the rice terraces. The staff was extremely friendly, accommodating and made us feel like a family. Complimentary yoga lessons were excellent and a cutest resident dog Chinta had really made our stay! Would highly recommend to visit if you want to get off a beaten path and see another side of the island and Balinese life.
Menginap 2 malam pada bulan Mei 2018
Tanggapan dari Atas Awan Retreat pada tanggal 3 Jun 2018
Dear Ivan. Thank you for your review, We are happy to know that you had enjoyed your stay with us! Hope, to see you again as our guest! With best regards,