Search Family-Friendly Hotels in Bay Harbor Islands

"We love staying at this hotel, but this time TV did not work and no one fixed it or changed during our stay of 4 days. The maintenance guy came fairly quickly. Said he'd have to exchange the tv and we never heard back. There was also no rooms to change it to. Otherwise, the service was great."

"Everything about the hotel was really nice, the rooms were spacious. The only issue we had was the transportation from the airport to the hotel. We waited an hour and then the bus was full. We were going to have to wait another hour and hope that there was room next time. The transport bus was too small and did not come frequently enough. We saw other hotel buses picking up more frequently. We ended up paying for a taxi out of pocket. When we mentioned it to the desk at the hotel, they did not offer to make it right."

"Great place"

"Great place to stay and the room was great"

"It's close to the airport. Was given a disabled room for some reason. Not disabled at all, although was inconvenienced by having to used a disabled toilet while not being disabled, so that was annoying. It's "affordable"."

"Nothing"

"Clean room, nice staff, well located! "

"as things were acceptable"

"The staff is very rude and don’t do their jobs, the pool was super dirty "