Bay Harbor Islands hotel guide. Starwood Capital hotel in Bay Harbor Islands, Miami

"Amazing stay! Attentive staff."

"The staff were very rude! All they were worried about was the F1 race and dignitaries that were coming in and not about anyone else the weekend we stayed."

"Great location and excellent customer service!"

"Recommend beach with umbrella while enjoying the ocean and pool! Lobby bar was nice! Golf cart to dinner and bars very convenient!"

"Great Location"

"I was blood spot on the sheet"

"Over sll a good stay - bthroom a bit tiny & bed a bit low - could use a pillow-topper. But spacious room with kitchenette area"

"Clean room, ear-plugs provided in case noise was an issue. The stay was very nice with two caveats: 1) (biggest) there is no safe parking in the area and the hotel parking is a mandatory $25/night valet 2) The breakfast was a simple continental breakfast with not-so-good black coffee. For those two reasons I didn't give it a perfect 5 star review."

"Really disappointed with our stay here. Room's furnished with Ikea and not in great condition. Loud AC units. Our fridge wasn't working, so it froze all of our produce on day one. Cleaning is only on request with 24 hours advance notice.All of the pictures show a balcony, but very few rooms have one and we didn't get one. Pool area is nice but overall, this is a three star at best. Area is pretty rundown and restaurants aren't great in the area either we won't come back."