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"Staff are great, took care of us. The experience was applied by the lobby restaurant and bar. Firstly, it's a bar, but doesn't serve alcohol??? Some food on menu was not available. The band in the bar was TERRIBLE. Very loud drumming, we got up and left, far better food options in the mall downstairs "

"This was one of the worst places I have ever stayed. I booked for 3 nights but left after 1 night and booked another hotel, leaving this room empty for 2 nights. The toilet did not flush, the bed sheets were stained and the pillows were brown."

"great place to stay with family"

"I was amazed with all the service. Keep up the excellent work. All staff are very helpful. I’d like to stay there near my brother’s house until I flight back to USA. But the room was fulled and I have to check out and find another hotel. I came to this area for my brother’s viewing and funeral in Cibubur. My heart is heavy and grieving for the loss of my brother, but I was helped and comfort by the service of this hotel. Thank you for always clean up my bed and give a new towels. Thank you for helping for my laundry also to keep my luggages there while I have to check out and went to Church on Sunday morning. Thank you so much for everything. God bless your heart and your company management. "

"Staffs are very friendly... great location, near to eateries and malls... comfy and clean bedroom... "

"onsen water not hot enough. no gender separation for use. "

"Great service, onsight cafe, bar ans restaurant"

"The service is perfect but when you out of the hotel,bunch of cars and trucks, pretty noisy."

"Place overcharged me at the reception and the room safe was not working at all..they had to recheck it more than3 times "