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Ulasan untuk Crowne Plaza Belgrade, an IHG Hotel

4 out of 5
Crowne Plaza Belgrade, an IHG Hotel
Vladimira Popovica 10, Belgrade

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 177 dari 269 ulasan" "
Penilaian 8 - Bagus. 70 dari 269 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 269 ulasan" "
Penilaian 4 - Buruk. 2 dari 269 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 269 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Dijana

Disukai: Kebersihan
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

DAEHUN

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Daiki

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Rafael

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 12 malam pada bulan Januari 2024

8/10 Bagus

Jasminka

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Hüsnü serdar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Omer

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Daiki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023

8/10 Bagus

John., MIDDLETOWN

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is very nice. The downsides: the location is not convenient for walking anywhere. Breakfast buffet is disappointing The 'high end' restaurant isn't a place I would recommend.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check in was terrible and staff wasn’t very solution based. Stayed here a few times great hotel overall
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Nikica

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Bruno Pascal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jocelyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Très bel hôtel. Très confortable.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Miguel Angel

Menginap 4 malam pada bulan April 2023

10/10 Sangat Bagus

Chen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Laurent

Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Maheswaran

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were very supportive and efficient
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Piotr

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best choice in Belgrade
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Linus

Traveler bisnis
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Vjeran

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Always at a high level
This is the hotel I always come back to. If everything wasn't right, I certainly wouldn't do it. Everything is clean and tidy, all the facilities that a good hotel should have are there, the food is excellent, and I would especially like to point out the very friendly and efficient staff.
Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Kirakos

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bra
Bra
Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

Claus

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

Anisorc

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Friendly personnel and convenient accomodation.
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personnel fantastique et très accueillant!
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Slobodan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very modern hotel close walking distance to Belgrade downtown. We walked very day and enjoyed pool and gym. Staff was phenomenal, went overboard to please guests. I strongly recommend, and will always stay here when visiting Belgrade.
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Marius

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Agustus 2022

8/10 Bagus

Hamid

Bepergian dalam rombongan, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
The concierge staff was so nice and helpful, they upgraded my room after asking with no extra cost. The restaurant staff was always so angry to answer, even if I asked for bill, they always doing bad attitude like ( ooook wait, I’m coming!!!!) Breakfast was good and everything was available. The cleanliness was always good.
Menginap 4 malam pada bulan Agustus 2022

2/10 Sangat Buruk

Qereti

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Simply not Proffesional staff
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Andre, Santa Monica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well run hotel Good value
Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Aleksandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Zsolt

Menginap 1 malam pada bulan Agustus 2022

6/10 Cukup Baik

Nicole

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Juni 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2021

10/10 Sangat Bagus

Gowda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great
Menginap 4 malam pada bulan Desember 2021

6/10 Cukup Baik

Daniel

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Could use a customer service upgrade
It’s a nice hotel with a lot of potential but also a lot of room for improvement. I have stayed there many times, but mostly out of convenience (it’s outside of the city center, but very convenient for getting to and from the airport). It also hav a very nice indoor pool and decent hotel gym, but the pool is always packed. Firstly, service is a constant issue. From reception to the restaurant staff, there is a lack of friendliness or willingness to help accommodate. For instance, when I’ve had issues with my room and asked do be moved to another room, I was told that the hotel was fully booked, despite that I cold search on on my mobile and find plenty of rooms still available for the days I was staying on their web site. The breakfast is nice but inconsistent. Some days they offer made to order eggs, other days they don’t. They could also offer more vegetarian and fruit options for those guests that are not big meat eaters first thing in the morning Lastly, the 19€ per day parking charge is outrageous, especially for Serbian standards and given that it’s self parking and only a small portion of the perking is covered. Not to mention that the covered spaces are usually reserved for “VIPs.” The worst part is that if you come by car, you are completely held hostage and have to pay the exorbitant parking fee as there is no other parking option available in the area. I really hate when hotels employ such sneaky practices just to siphon more money out of their guests
Menginap 5 malam pada bulan Desember 2021

10/10 Sangat Bagus

Almir

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Nemanja

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2021

10/10 Sangat Bagus

Zoi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2021

10/10 Sangat Bagus

MINAS

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2021

8/10 Bagus

Bart

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2021

8/10 Bagus

Bekim

Menginap 2 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Albert

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff
Menginap 5 malam pada bulan Oktober 2021

10/10 Sangat Bagus

Senat

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great stay overall!
Gréât hôtel, all the amenities, very comfortable, great spa
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Jelena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bra läge
Fräsch och nytt hotell i hjärtat av Belgrad. Bra utgångsläge till det mesta. Jättebra frukost och bra att det finns parkering, då det är så svårt med att hitta parkeringsplats i Belgrad.
Menginap 6 malam pada bulan Agustus 2021

8/10 Bagus

Senat

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Vladimir

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Meir

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Excellent services best breakfast room are comfortable dinner was amazing this is my favourite place to stay in Belgrade
Menginap 2 malam pada bulan Agustus 2021

8/10 Bagus

Daniel M.

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Very nice hotel, with some service issues
This was my fourth time staying at the Crowne Plaza Belgrade and I was a bit disappointed with the service level on this trip. Upon checking in, I asked if it was possible to upgrade my room (for an additional payment, not complimentary) to a higher category, but I was told by the receptionist that there were no other higher category rooms available, despite that when I checked on hotels.com app, there were plenty of rooms available. When I confronted her on this she asked the manager to step in who initially claimed that the app was wrong, and no other rooms were available, but in the end gave some poor excuse about having "Indian guests under quarantine" in the hotel and that the rooms were on the same floor as the quarantined guests therefore he didn't want to put any other guests in those rooms. This excuse seemed odd and I don't understand why the hotel was not interested in upselling me to a higher category room. Next when the key the receptionist gave me didn't work in the elevator, she insisted that I wasn't inserting it correctly and, rather than just making a new key, walked to the elevator to show me how to use it... when she tried to use it, surprise, surprise, it didn't work for her either and she had to make a new key, what she should have done in the first place instead of insisting that I was not inserting the key into the elevator properly.... it was just a lot of unnecessary wasted time and really poor customer service.
Menginap 3 malam pada bulan Juli 2021