Eksterior

Ulasan untuk Metropol Palace Belgrade

5 out of 5
Metropol Palace Belgrade
Bulevar kralja Aleksandra 69, Belgrade

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 366 dari 621 ulasan" "
Penilaian 8 - Bagus. 160 dari 621 ulasan" "
Penilaian 6 - Cukup Baik. 48 dari 621 ulasan" "
Penilaian 4 - Buruk. 24 dari 621 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 621 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Skot

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We appreciated our stay. Although the hotel is older, we liked its classic features. Enjoyed the spa and the breakfast buffet. The hotel staff was very pleasant and helpful. Loved Belgrade and our visit was made complete because of the comforts of Hotel Metropol Palace. Will happily return to the hotel on our next visit.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 10 Mei 2024
Dear Skot, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Bagus

Nina

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Robert

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Le Courtyard Mariott ou j‘ai mes habitudes etant complet, j‘ai reserve au Metropol Palace. Service comparable, c.a.d. de qualite. Offre gastronomique plus large, et offre Wellness, massage et pool. Malheureusement, la piscine est surpeuplee et je ne suis pas sur que ce soient tous des clients de l‘hotel. Un peu plus eloigne du centre ville, mais encore faisable a pied. Une bonne alternative.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 30 Apr 2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Bagus

Jamie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It's a nice hotel with a bit of history. The staff are friendly and helpful; they all spoke English well. There's a nice view from the roof, and the facilities are overall very good. Breakfast options were pretty good. A decent breakfast by local standards.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 3 Mei 2024
Dear Jamie, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Sangat Bagus

Engji

Menginap 2 malam pada bulan April 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 10 Mei 2024
Dear Engji, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Sangat Bagus

Yixin

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 16 Apr 2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Sangat Bagus

Sretenka

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my seventh stay at this hotel and experience experience has always been fantastic! Keep up the good work.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 28 Mar 2024
We would like to thank you for taking the time to share your experience, following your recent stay with us. I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them. We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Sangat Bagus

sung il

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
it was very affordable
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 19 Mar 2024
Dear Sung iL, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,Katarina Radic

10/10 Sangat Bagus

Kostas, Lincolnwood

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always a pleasure staying there.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 12 Mar 2024
Dear Kostas, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 12 Mar 2024
Dear John, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Bagus

mario mi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice although a bit old, good for the rate you pay
Nice location, building, good breakfast, nice gym and spa, old locker room, room furniture and tv set. Good contact personnel, good courtesy.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Feb 2024
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Sangat Bagus

Valeriia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 13 Feb 2024
Dear Valeriia, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Sangat Bagus

Vladeta, San Francisco

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent fitness center and spa services.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 13 Feb 2024
Dear Vladeta, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Sangat Bagus

Andrej

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 13 Feb 2024
Dear Andrej, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Prima kamer en ook mooie ruime badkamer, maar veel stopcontacten defect: vier in totaal! Staff was vriendelijk en luisterde en nam tijd voor input
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 8 Feb 2024
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Sangat Bagus

yusuf

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Metropol Palace
Odanın konforu, banyo ve otel genel olarak güzeldi. Çalışanlar güler yüzlü ve yardımcıydı. Otopark ücreti yüksekti. Ücretsiz park yeri yoktu. Spa alanı güzeldi. Kahvaltı Türkler için yeterli değildi bence, Türk kahvaltısına benzer çeşitler çok yoktu, standart avrupa tarzındaydı.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 8 Feb 2024
Dear Yusuf, Your kind words make us beam with pride! Knowing we could make your stay so enjoyable is incredibly rewarding. We're already excited to host you again for another exceptional visit! Warmest regards,

8/10 Bagus

ALEXANDER

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was my fourth visit in the last 3 years and Metropol did not disappoint. Especially its service staff.
Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 23 Jan 2024
Dear Alexander, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future.

8/10 Bagus

Tomasz

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 8 Feb 2024
Dear Tomasz, On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.

10/10 Sangat Bagus

Chrysostomos

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 10 Jan 2024
Dear Chrysostomos, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us.Kind Regards,

6/10 Cukup Baik

Kari E.

Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 10 Jan 2024
Dear Kari, E., Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

6/10 Cukup Baik

Riccardo

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 8 Feb 2024
Dear Riccardo, Thank you for your feedback! We regret not having met your expectation in certain parts. We invite you to return and experience the improvements firsthand. Warmest regards,

10/10 Sangat Bagus

Francesco

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 10 Jan 2024
Dear Mr. Francesco, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Kind Regards,

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quality
One of the nicest hotels ive ever had the pleasure of stopping in. Nothing was too much trouble for the staff. The bar was excellent the room was comfy and spacious, bathroom was perfect. Gym and spa equipment second to none. Would 1000000% recommend a stay here. Out of this world and unreal value for money 👏
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 20 Des 2023
Dear Paul, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near futureWarm Regards, Katarina RadicGuest Relations Manager

2/10 Sangat Buruk

Rotem

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 20 Des 2023
We would like to thank you for your time sharing this review.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment.By contacting us personally or anyone from our team, whilst you are with us, it gives us the opportunity to intervene in making your experience smoother and allow us to offer a greater stay.Overall, we kindly request to be contacted since each experience is not identical. Guests have enjoyed every moment whilst other experiences gave us the opportunity to elevate a service or element.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Best regards,

8/10 Bagus

TAMER

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Belgrad’taki En İyi Otellerden Birisi
Genel olarak memnun kaldık. SPA ünitesi otel kapasitesi gözönüne alındığında yeterli değil.Çalışanlar da özverili ve yardım severlerdi.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 Bagus

stephen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Dear Stephen,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.Warm Regards,

8/10 Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Trip to Belgrade to watch City
The hotel is located on one of Belgrade's main streets, but a little away from bars and restaurants. Lobby area is great, as is the roof top bar. The one big issue I had was the the bedroom. For some reason you cannot have to thermostat lower than 22degC, which means the room is very warm and uncomfortable. Resulted in two poor nights sleep. Needs putting right that!!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 Bagus

Padmapriya

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my second time staying at the property. The hotel stands up to their start rating but this time couple things didn't work out. Room didn't have the working phone and also items were not replaced every day or the trash was not removed without asking them specifically.
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Sangat Bagus

Andrew

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Dear Andrew,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

8/10 Bagus

Torbjörn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Dear Torbjorn, We would like to thank you for your time sharing this review.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

10/10 Sangat Bagus

Christopher

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Dear ______,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 Sangat Bagus

Milica

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the location and the rooms.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Dear Ms. Milica,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 Sangat Bagus

YILMAZ

Disukai: Kebersihan
Menginap 3 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 18 Des 2023
Dear Yilmaz,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

10/10 Sangat Bagus

Paul

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5 star stay
Top class stay. Fantastic hotel in a great location. Clean and polished all around with a good choice of Clarins toiletries in the bathroom. Very much liked seeing the refillable bottles in the bathroom rather than miniature plastics. Breakfast was great with a wide choice of everything anyone might need. Wonderful having the spa onsite which we fully utilised. Courteous staff at reception and behind the bar. About a 15 minute stroll to Republic Square so a good location. Extremely clean and tidy throughout.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 22 Nov 2023
Dear Mr. Paul,We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future. Best Regards,

10/10 Sangat Bagus

Tugba

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 22 Nov 2023
Dear Tugba,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! We hope to welcome you back again soon.Best Regards,

10/10 Sangat Bagus

MEHMET PARALI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Güzel ve Konforlu Bir Otel
Otel çok merkezi bir konumdaydı. Kahvaltısı çok güzeldi. Resepsiyon ve vale arkadaşlar çok ilgiliydi. Çok memnun kaldık.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 3 Nov 2023
Dear Mr. Parali,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!All of your kind words about our service, property and staff are much appreciated and valued.Hope to see you again soon.

8/10 Bagus

Michael, Brisbane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Metropole is a grand hotel but slightly showing its age. That said the service from staff was very efficient and helpful
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 3 Nov 2023
Dear Mr. Michael, Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.

4/10 Buruk

Dmitry

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 3 Nov 2023
Dear Mr. Dmitry, Thank you for taking the time to share your review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. Please feel free to contact us directly, as constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.Warm Regards

10/10 Sangat Bagus

Casper

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantastisk oplevelse
Vi havde et rigtigt godt ophold på Metropol Palace. Rigtig god service og en god oplevelse hele vejen rundt.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 30 Okt 2023
Dear Casper, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel!We are thrilled to hear your kind words about our service, staff and property.If the travel ever brings you back to the area, we would be pleased to have you as our valued guest once again.Best regards,

6/10 Cukup Baik

Visnja

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 9 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 20 Okt 2023
Dear Visnja, Thank you for providing us with your feedback following your recent stay with us.It is with regret to know we have failed to completely fulfill your expectations, we sincerely hope we will have one another opportunity to redeem your opinion.Best regards,

4/10 Buruk

Zeljko, old tappan

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 5 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 12 Okt 2023
Dear Zeljko,Thank you for providing us with your precious feedback, following your recent stay with us. It is regret to know we have failed to fulfill your expectations.We hope we will have one another opportunity of welcoming you where we could give our best to redeem your opinion and confidence in our hotel!Best regards,

10/10 Sangat Bagus

marlies

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 12 Okt 2023
Dear Marlies, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace. We are thrilled to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you!Best regards,

8/10 Bagus

Amir

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall it was a nice property. The room service meal options felt a bit random and limited - I would have like to see more of a variety and more healthy options. The gym was very nice.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 12 Okt 2023
Dear Amir,Thank you for providing us with your precious feedback, following your recent stay with us!All of your kind and constructive comments are much appreciated and valued.If the travel ever brings you back to the area, we would be pleased to welcome you once again!Best regards,

6/10 Cukup Baik

Vita

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
Great Place to visit, but room service and housekeeping is absolutely bad
Menginap 8 malam pada bulan September 2023
Tanggapan dari Katarina Radic, Guest Relations Manager pada tanggal 12 Okt 2023
Dear Vita, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards,

10/10 Sangat Bagus

Jun

Menginap 2 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 30 Okt 2023
Dear Jun, Thank you for providing us with your precious feedback, following your recent stay with us! It is with pleasure to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you, as soon as the travel brigs you back to the area!Best regards,

10/10 Sangat Bagus

Zorica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nettes Personal, grosse Zimmer und Badezimmer. Sauber und schön eingerichtet.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 2 Okt 2023
Dear Zorica,Thank you for providing us with your precious feedback, following your recent stay with us!It is with great pleasure to hear all of your kind words about our staff, service and facilities. We hope we will have one another opportunity of welcoming you, as soon as the travel brings you back to the area. Best regards,

4/10 Buruk

Zeljko, old tappan

Menginap 6 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 30 Okt 2023
Dear Zeljko,Thank you for providing us with your feedback, following your recent stay at our hotel.It is with regret to know we have failed to meet up with your expectations.If the travel ever brigs you back, it would be our pleasure to welcome you once again and redeem your opinion and confidence in our hotel.Best regards,

6/10 Cukup Baik

Johan

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 30 Sep 2023
Dear Johan, Thank you for providing us with your feedback, following your recent stay with us.It is with regret to know we have failed to meet up with your expectations. We would be pleased to have one another opportunity of welcoming you, when we can redeem your opinion and confidence in our hotel.Best regards,

10/10 Sangat Bagus

Nenad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 30 Sep 2023
Dear Nenad,Thank you for taking a part of your precious time to provide us with your feedback.We are pleased to know you enjoyed your stay with us and we hope we will have the opportunity of welcoming you back anytime soon!Best regards,

8/10 Bagus

Noam

Traveler bisnis
Menginap 3 malam pada bulan September 2023
Tanggapan dari Nikoleta Vlahovic, Guest Relations Manager pada tanggal 30 Sep 2023
Dear Noam,Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel.It would be our pleasure to welcome you once again, as soon as the travel brings you back to the area! Best regards,