2/10 Sangat Buruk
Michelle
17 Agu 2025
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The whole experience was a nightmare! I had to change rooms three times because the air conditioner wasn’t working. The first night, I was asked if i would not mind sleeping with the window opened. Mind you the mosquito’s would be bitting me all night. The second room we were moved too after waiting for almost two hours, a/c went out the next day. The third room the television picture was unclear and the ceiling fan which they so call came to fix twice, still was not working. My daughter had to switch rooms twice because her refrigerator was leaking water all night long, and the room stayed wet. The second room the television the sound wasn’t able to turn down so it was on full blast and you could not change channels. My sister had to change rooms twice as well because the air conditioner wasn’t working. On her second morning there, a painter walked into her room, he stated the staff didn’t tell him that someone’s checked into the room, Never an apology for the inconvenience, I would not recommend this hotel to anyone!! It need to closed down. The staff was rude, no customer service. We were 4 to a room. They had 1 towel along with one rag. I rate this hotel a 0 out of 10.
Michelle
Menginap 5 malam pada bulan Agustus 2025
