Hotel dekat Bella Terra

"The front desk rep, Batoul, was extremely helpful in assisting us with ground transportation to Pasadena. Batoul also provided us with extensive information about the businesses around SpringHill Suites. Her customer service was outstanding. We also want to compliment the rest of the staff at SpringHill suites for their customer support as well. The cleaning staff service was also excellent in providing us with extra coffee and all necesseties. "

"Room was "

"The staff was friendly and welcoming, which I appreciated. I knew this was an older property when booking and I was fine with that. The issue for us was the condition of the rooms. We arrived after a long 6-hour drive and the mattress in our first room was extremely firm and uncomfortable. I was so tired that night that I didn’t call the front desk, but the next morning after getting ready to leave for the day I asked if we could switch rooms. The staff was helpful and moved us to another room...

"The room smelled like cigarettes and the bathroom light kept turning on and off on its own."

"Considering how poorly the property has been maintained, the room was spotless and smelled very clean. We checked in after a long late might flight and were told that the parking lot was full and that we would have to park in a different lot and get up before 8 to move the car. The hotel is directly next to the freeway and the sound is loud. It is however in a convient location. "

"Scam - it’s cheap for a reason. They claim to be a smoke free property and guests will be charged $200-$250 if you smoke in your room. They have an “inspector” review the room after you check out. Basically someone they pay to tell liars and charge guest even more money. They charged us $200 after we left and claimed we smoked in our room, which is false. I called 3 times to talk to a manager and they are refusing to call me back. Crap motel "

"The breakfast was better than most. It was nice and quiet "

"Very friendly staff and very nice location."

"Very clean property and when I mean clean it’s clean. The front desk and the maids have amazing customer service."

"The room was very clean and welcoming. The staff were very attentive to our needs, and very helpful with questions. We did have an ocean view which was a plus with a balcony. Will definitely be back again. "

"10/10 recommend! I love this place! "

"Our stay was so pleasant. The staff is the most hospitable, and very accommodating. "

"Clean room and nice staff, breakfast is superb."

"Great clean spot "

"Loved this place. Easy walk to the beach, food, etc. Jetted tub was awesome and a lovely view to the ocean."

"This is a very nice and new hotel. Rooms are very spacious and clean. Ask for the garden or Terrace view unless you enjoy listening to traffic off the 405. Staff could be a little more pleasant when it comes to kicking people out of the breakfast area. However, the breakfast itself is delicious! This was a great place for my mother and I to stay for a quick getaway."

"Our room had a partial ocean view with a balcony, and it was overlooking the pool, which was very nice"

"Hotel was amazing, throughly enjoyed stay and easy commute to Disneyland/California Adventure. Rooftop bar has the most amazing view of the park at night. "

"Very clean with great staff. Very friendly and attentive"