Hotel dekat Benteng Totten

"The hotel itself is very nice, and I really liked the room. However, I came specifically for the sauna and swimming facilities as a way to relax, and this aspect of the stay was disappointing. The pool was freezing cold, which meant I didn’t feel comfortable using it at all. In addition, the sauna had not been switched on before our arrival, so we had to wait for it to heat up. After about five minutes we decided to leave, as it still wasn’t ready. While I understand the intention to conserve...

"Great front desk concierge service"

"The staff was very friendly and the customer service was fabulous."

"Clean room"

"This was for an overnight stay due to cancelled flights. The front desk gentleman was as nice and gracious as he could be, but their system is terrible. I waited 30 minutes to check in, all four customers before me had troubles from occupied rooms to the wrong type of room. My assigned room was occupied when I tried to enter it, they gave me another one. Someone tried to enter my room at 2 AM. When checking out, the elevator locked up on me and the card key wouldn’t let me out, I had to phone...

"Everything was well done. Quiet clean place to stay even breakfast was ok."

"Room was cold, heat to room was already turned off. Small heater was given that blew circuit breaker. Room was very small"

"Very nice staff, small fitness room, there was a lot going on in the lobby, a flood had happened and their elevator had just stopped working. But overall it wasn’t too bad."

"The room was fine The subway trip to Manhattan normally takes an hour This weekend the 7 train did not go the Manhattan The room was fine Good hot water in the shower The breakfast was mediocre No scrambled eggs Just hard boiled and ran out of them No butter only cheap tub of margarine Ran out of orange juice in the gallon jug Coffee ok had half and half Sausages looked very greasy Did not try them Nice that bed made every night with new sheets and towels ...

"Great customer service"

"Great hotel- clean room, wonderful facilities, powerful shower. I especially love the beautiful lamps in the rooms- stylish, bright. Reminds me of Mitzi lighting. Staff were very helpful. Loved it."

"No parking staff don't speak English"

"差不多都很好，就是晚上睡觉有点冷。洗澡水开关不正常，差不多都是热水。"

"Great stay with my family"

"Parking and bedding quality was BAD!"

"I really enjoyed my stay at this hotel. The water pressure in the shower was awesome - probably the best I’ve ever experienced in a hotel! The property was clean and the staff was very nice and helpful. I really enjoyed my view as well! I would absolutely stay here again!"

"good"

"Staff, clean room"