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citizenM New York Times Square

4.0 star property
Travelers find themselves in the heart of the action at this prime location near Radio City Music Hall, with coworking spaces and late-night dining at CanteenM.

Choose dates to view prices

Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is Rp2.531.958
Rp2.967.392 total
includes taxes & fees
25 May - 26 May

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About this property

citizenM New York Times Square

  • Upscale boutique hotel near Broadway
  • A short walk from Radio City Music Hall and Times Square, citizenM New York Times Square provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business centre are available to all guests.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), express check-out and express check-in
    • A 24-hour front desk, a front desk safe and a lift
    • Coffee/tea in reception, a TV in reception and coworking spaces
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 230 rooms feature comforts, such as premium bedding and iPads, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with hydromassage showers and eco-friendly toiletries
    • 43-inch Smart TVs with digital channels
    • Wardrobes/cupboards, heating and housekeeping

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Exterior
Sheraton New York Times Square Hotel
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  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
7.4 out of 10, Good, 8,008 reviews
The price is Rp3.523.494
Rp4.816.386 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22.50 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM New York Times Square?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on 25 May 2026 start from Rp2.531.958, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM New York Times Square?

This property doesn't offer parking.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM New York Times Square?

Checkout is at 11 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is within a 5-minute walk of Broadway, Times Square, and Rockefeller Center. 5th Avenue and Radio City Music Hall are also within 10 minutes. 50 St. Station (Broadway) and 50 St. Station (8th Av.) are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1690 out of 2195 reviews
Rating 8 - Good. 350 out of 2195 reviews
Rating 6 - Okay. 88 out of 2195 reviews
Rating 4 - Poor. 40 out of 2195 reviews
Rating 2 - Terrible. 27 out of 2195 reviews

Reviews

Verified

10/10 Excellent

Kenneth D

Liked: Cleanliness
Great hotel in a perfect location.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for solo travel. The room is huge in comparison to the ones I’ve stayed in around the area and the staff is super friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff are really friendly and helpful. Would stay again.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Rick

Staff very friendly, clean room great location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, we definitely want to stay again to the same hotel next time we visit NYC.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sergio Alejandro

Liked: Cleanliness, property conditions & facilities
It was an excellent stay, the staff was very friendly and the location is perfect.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Grant David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff great hotel
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and went above and beyond to make our stay special.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Times Square, subway stations very close. Great atmosphere. I’ve stayed at a Citizen M in Washington DC and loved it so I’m happy this location didn’t disappoint. Very friendly staff and clean rooms.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. This is my third visit. Love the vibe staff incredibly helpful and facilities and roof bar beautiful. It’s close to all sites to visit in NYC. Highly recommend
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and amazing location. Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was good, staff were friendly and helpful, and it was easy to control the temperature in the room
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Great location, clean room, friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kyla

Liked: Cleanliness, property conditions & facilities
Amazing staff and very nice rooms!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ty

Liked: Cleanliness, amenities, property conditions & facilities
Location … Location … Location Great service, well maintained property Staff are very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very welcoming though smaller than normal hotel rooms. Loved ipad that controlled room features like light, blinds, and temperature.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kassidy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice, breakfast and bars are nice as well.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Staff & service, amenities, property conditions & facilities
Great staff, very friendly and helped with everything we needed. Room was clean and perfect for me and my wife. Will go back again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for access to subways and theatre district! Very small rooms but adequate for our usage.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Whitney Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Fun place to stay (clean and safe) - small simple room but good
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Great location friendly people and treated with love !
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ebony Marie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and the rooms were picked up daily.
Stayed 6 nights in Jan 2026