Cari Taman Karavan di Benton Harbor

"Our recent stay at this hotel was dismal. We were given a handicapped room that we did not ask for. When I went to the front desk to ask for a different room we were told that the hotel was booked completely up for the next two nights. This was not true at all. There were countless parking spaces left when we came back in the evening and the next morning's breakfast was not at all busy. The eggs were powdered and had no taste at all. The sheer curtains on our windows were in tatters."

"Towels, pillow cases, sheets were all dirty and stained. Hot tub was disgusting. Treadmill didn’t work. Breakfast was bad. Not a comfortable stay. Everything felt dirty."

"My biggest concerns about this hotel are related to security and safety. There was no smoke detector in our room or in my parents’ room. The outside door closest to our room did not lock. I understand this is an older hotel, but there was a strange smell in the hotel. I probably will not stay at this hotel again."

"The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and...

"Pool is under construction but that didn’t bother us. Great breakfast. Great staff. Clean. Good location."

"We were there from a Friday to Monday and did not get our roomed cleaned one time. Their policy is every other day and that is fine but on Sunday evening when we returned to our room from the day nothing had been done! No clean towels, no beds made, no new toiletries etc. Part of what you pay for and enjoy when you stay at a hotel is coming back to a clean room. When I brought this to the attention of the staff they were not helpful at all. They stated the cleaning staff was gone for the day and...

"Rooms are great post renovation! The employees were amazing and always around to help! We will be coming back."

"Our room wasn’t ready when we got there (after 4pm) to check in. And then our toilet wouldn’t work, so we had to move rooms."

"Acceptable for what you pay. Good value. Walkable and convenient location with good parking options."

"Breakst is good"

"Nice clean room and comfortable bed. Easy check in. Nice amenities. Friendly staff"