"This hotel was the cheapest rate we found for a newer hotel. The sweetness of the deal did not last as long as living with a budget hotel. The pro’s: the staff was nice, our tv worked the first two days, we loved having the mini fridge and microwave in the room. We asked a staff member what we should see in Benton Harbor. He told us they have a Walmart and did not recommend anything else. (We enjoyed South Haven and Holland, Mi. Benton Harbor has a high crime rate.) When we needed clean sheets I stripped the bed, gathered and put away our personal items and left a generous tip for housekeeping. My husband let the front desk know we were leaving (10 am) and would be back around 3. Our room was not cleaned & the cleaning staff left for the day! We saw four or five cars in the parking lot during our whole stay. The lady at the front desk helped by getting me towels, sheets, garbage bags and assisted by helping me to make the bed-she said she felt bad about our room. Our tv stopped working after day 2, my husband shared with the maintenance guy what he tried to remedy it and the guy said ‘that’s what I would try too.” We were leaving the following morning so we did not accept their offer to move rooms. Also, the internet was sporadic, they were ‘changing their system over’ so hopefully future travelers will have it. Weeds were growing in the landscape and flowers pots were set on top of their planters. But the rate was definitely cheaper, whether it’s worth it is up to you!"
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