Hotel Best Western di Berkeley

"I booked this hotel because they have valet parking. When we checked in, I was told the parking garage was full. I was given 3 other parking garage options and they were all full as well. So I had to drive around and find parking on my own. The air conditioner in the room was broke. There were no other rooms available to move to. They sent someone up to try and fix it but it couldn’t be fixed. They did bring us a fan but it was very hot and not comfortable. Also, a chunk of the bathroom door...

"Some of the staff were really good while others were rude Breakfast was adequate Rooms were not as clean as i would have wished. The bathrooms are old and fixtures not so good"

"The service was terrible; they couldn't clean my room during my stay due to a lack of staff. It wasn't my fault they didn't have enough cleaning staff, and I don't recommend it."

"Overall it was not bad. Just the staff were rude."

"Nice location. Elevator too small and takes a long time to"

"We stayed for 4 nights, they not cleaned room for 3 nights."

"I’m not happy"

"Clean room. Very nice made to order omelettes at breakfast. Staff was pleasant and friendly."