Hotel Best Western di Berkeley

"I booked this hotel because they have valet parking. When we checked in, I was told the parking garage was full. I was given 3 other parking garage options and they were all full as well. So I had to drive around and find parking on my own. The air conditioner in the room was broke. There were no other rooms available to move to. They sent someone up to try and fix it but it couldn’t be fixed. They did bring us a fan but it was very hot and not comfortable. Also, a chunk of the bathroom door...

"Some of the staff were really good while others were rude Breakfast was adequate Rooms were not as clean as i would have wished. The bathrooms are old and fixtures not so good"

"The service was terrible; they couldn't clean my room during my stay due to a lack of staff. It wasn't my fault they didn't have enough cleaning staff, and I don't recommend it."

"Overall it was not bad. Just the staff were rude."

"First time staying at this hotel. Location was great, rooms are very small but seemed to be clean. There is no refrigerator in the room so if your need something cold i would recommend bringing a cooler. The bathroom is super tiny that you have to maneuver your way to open the door cause the toilet would be in the way. We stayed on the 4th floor, could definitely hear traffic and people outside so i wouldn't say it was quiet. Underground parking garage is super tiny not many spaces but they do...

"We stayed for 4 nights, they not cleaned room for 3 nights."

"Convenient location at a reasonable price and nice that we could walk to get dinner with other nearby shopping possibilities."

"Clean room. Very nice made to order omelettes at breakfast. Staff was pleasant and friendly."