Eksterior

Ulasan untuk NH Collection Berlin Mitte Friedrichstrasse

4 out of 5
NH Collection Berlin Mitte Friedrichstrasse
Friedrichstraße 96, Berlin, BE

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 626 dari 1004 ulasan" "
Penilaian 8 - Bagus. 311 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 47 dari 1004 ulasan" "
Penilaian 4 - Buruk. 11 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 1004 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,0/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

René

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Noushin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location, friendly staff, very clean and the room was very comfortable. I stayed with my children, we had a very pleasant stay. Highly recommend this hotel.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Tanja pada tanggal 4 Mei 2024
Dear Noushin,Your words of appreciation have truly warmed our hearts. It brings us immense satisfaction to know that you and your children had a pleasant stay at our hotel. We strive to provide our guests with the best experience possible and your feedback tells us that we have successfully met our goal. Your commendations about our amazing location, friendly staff, cleanliness, and comfort of the room are particularly inspiring for us.Receiving such positive feedback from our guests motivates us to work even harder to ensure your comfort and satisfaction. It's indeed a pleasure to have served you and we're delighted that you would recommend us.Once again, thank you for your kind words. We eagerly await your return for another memorable stay at the NH Collection Berlin Friedrichstrasse.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse,TanjaAssistant Guest Relation Manager

10/10 Sangat Bagus

David

Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Ahmet

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr sauber, super gelegen, super Service
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tanja pada tanggal 7 Apr 2024
Sehr geehrter Ahmet,Es freut uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Ihre lobenden Worte bezüglich der Sauberkeit unserer Räumlichkeiten, der vorteilhaften Lage und des exzellenten Services sind eine wunderbare Anerkennung für das gesamte Team hier im NH Collection Berlin Friedrichstrasse.Unser oberstes Ziel ist es, unseren Gästen einen unvergleichlichen und angenehmen Aufenthalt zu bieten. Ihre positiven Kommentare bestätigen uns, dass wir auf dem richtigen Weg sind. Es ist immer eine Freude zu wissen, dass unsere Bemühungen, einen ausgezeichneten Service zu bieten, von unseren Gästen wahrgenommen und geschätzt werden. Wir hoffen, dass wir die Gelegenheit haben werden, Sie in der Zukunft noch einmal bei uns begrüßen zu dürfen.Wir freuen uns, Sie bald wieder im NH Collection Berlin Friedrichstrasse begrüßen zu dürfen,Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

soo me

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Tamar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari David - Guest Relation Manager pada tanggal 30 Mar 2024
Dear Tamar,we would like to thank you for your stay at the NH Collection Berlin Friedrichstraße and for your positive review. We are very pleased that you appreciated our central location and hope that it enhanced your stay in Berlin.Our location is indeed ideal for guests wishing to explore the city as we are close to many attractions, stores and restaurants. Our aim is to provide our guests with an enjoyable and comfortable stay and we are delighted to have achieved this for you.We look forward to welcoming you back on your next visit to Berlin and are always available should you have any needs or requests in the future.We look forward to welcoming you back to our NH Collection Berlin Friedrichstraße.Yours sincerely,DavidGuest Relation Manager

8/10 Bagus

Constantin

Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Jack

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nice hotel in great location. Room was very hot and the A/C wasn’t working. Reported to reception but wasn’t fixed. Not a great nights sleep as a result.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tanja pada tanggal 27 Mar 2024
Dear Jack,Thank you for sharing your feedback regarding your recent stay at the NH Collection Berlin Friedrichstrasse. We appreciate your kind words about our hotel's location and we are pleased to know that you found it convenient.However, we regret to hear about the discomfort you experienced due to the temperature in the room. We understand how essential a comfortable room temperature is to ensure a good night's sleep and we apologize for falling short in this regard. We appreciate you bringing this to our attention and assure you that we take all guest feedback seriously. We strive to create an ideal environment for our guests and your experience is certainly not indicative of the high standards we set for ourselves.We hope that this isolated incident will not deter you from choosing us again in the future. We would be delighted to welcome you back and provide an experience that not only meets but exceeds your expectations.We are looking forward to welcome you back at the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Shay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great no frills hotel. Good location, great breakfast, friendly staff. Everything was as smooth as can be.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Tanja pada tanggal 20 Mar 2024
Dear Shay,Thank you for choosing to stay at NH Collection Berlin Friedrichstrasse and for sharing your wonderful feedback. We are thrilled to hear that you found our location convenient and appreciated our breakfast selection. It is particularly heartening to know that you felt our team was friendly and that they contributed positively to your experience. We strive to provide a smooth and effortless experience for our guests, and your comments affirm that we are meeting this goal.We are grateful for your review and your patronage, and we would be delighted to welcome you back anytime. Please feel free to reach out to us for any future needs or inquiries.We are looking forward to welcoming you back to the NH Collection Berlin Friedrichstrasse.Yours sincerely,TanjaAssistant Guest Relation Manager

10/10 Sangat Bagus

Akiko

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was perfect for sightseeing. Close to station, metro, tram, supermarket, cafe and museums. Clean and looks new. The price is affordable. We will be back on our next visit to Berlin.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari David - Guest Relation Manager pada tanggal 11 Mar 2024
Dear Akiko,thank you for taking the time to give us your positive feedback on your stay at the NH Collection Berlin Friedrichstraße. We are very pleased to hear that you enjoyed your stay with us and found the central location of our hotel perfect for your sightseeing in Berlin. Your words of praise about the cleanliness of our facilities and the modern appearance of our hotel are a nice endorsement for our team, who always strive to offer our guests a pleasant and comfortable stay. We are particularly pleased that you highlighted the proximity to public transportation as well as supermarkets, cafés and museums. This is undoubtedly one of our strengths and we are pleased that you appreciated this. It is our aim to offer our guests excellent value for money and we are grateful that you recognize this. We are delighted that you are planning to stay with us again on your next visit to Berlin. We look forward to welcoming you back to the NH Collection Berlin Friedrichstraße. Yours sincerely,TanjaAssistant Guest Relation Manager

6/10 Cukup Baik

Plato

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The two bed situation should have more options as two singles was not comfortable.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Tanja pada tanggal 22 Feb 2024
Dear Plato,Thank you for choosing to stay at Hotel NH Collection Berlin Friedrichstrasse and for taking the time to share your experience. We truly appreciate your feedback as it helps us continually strive to enhance our guest experience.We are sorry to hear that the sleeping arrangements did not meet your expectations. We understand how important a good night's sleep is, and we apologize if the two single beds did not provide the level of comfort you anticipated. We do our utmost to cater to the needs of all our guests and we always aim for the highest standards of comfort.We would like to assure you that our guests' comfort and satisfaction are our top priorities. Please know that your feedback has been noted and will be shared with the relevant department, as we continuously look for ways to improve.Once again, thank you for your valuable feedback. We genuinely appreciate it and hope it will not deter you from choosing us again in the future. Should you have any future needs or require any assistance, please do not hesitate to contact us. We are committed to ensuring that your next stay is more comfortable and exceeds your expectations.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Timo

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari David - Guest Relation Manager pada tanggal 9 Apr 2024
Dear Timo,it seems that you have forgotten to leave your feedback. We highly value the dialog with our guests and every comment is important to us. Your experiences and opinions help us to continuously improve our service and ensure that we can offer each guest an exclusive experience that meets expectations.We hope you enjoyed your stay at the NH Collection Berlin Friedrichstrasse and would be delighted if you would give us the opportunity to share your thoughts with us again. Our guests are at the heart of everything we do and we welcome any feedback that helps us to improve. Your feedback is very important to us and we invite you to share your thoughts and experiences with us. Your satisfaction is our ultimate goal and we strive to provide you with excellent service during every stay.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse soon.Yours sincerelyDavidGuest Relation Manager

10/10 Sangat Bagus

David, Milton Keynes

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well located, good room....the shower is excellent. Centrally located with good trandport connections.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Tanja pada tanggal 9 Feb 2024
Dear David,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

roberto viola

Menginap 5 malam pada bulan Januari 2024

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel in a great location.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari David - Guest Relation Manager pada tanggal 22 Jan 2024
Dear John,thank you for your stay at the NH Collection Berlin Friedrichstrasse hotel and for taking the time to share your experience with us. We are very pleased to hear that you described our hotel and location as excellent. Our goal is to always provide an excellent experience for our guests and it is encouraging to receive positive feedback like yours.We hope that you will visit us again on your next trip to Berlin. Should you have any needs or requests in the future, we are always here to help. Our commitment to service and guest satisfaction is our top priority.We look forward to welcoming you back to our NH Collection Berlin Friedrichstrasse.Yours sincerely,DavidGuest Relation Manager

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Josef

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Maki, London

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Receptionist was new staff, but very slow he seemed haven’t get enough training and supporter wasn’t professional enough. Breakfast service got worst than before. They don’t really care about the customer service
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari David - Guest Relation Manager pada tanggal 11 Jan 2024
Dear Maki,thank you for taking the time to share your experience at the NH Collection Berlin Friedrichstraße with us. We greatly appreciate your feedback and take it seriously.We are sorry that your stay did not fully meet your expectations. We can assure you that we always strive to provide excellent service to our guests. Our staff undergo regular training to ensure the high standard of our services. We regret that you felt our customer service was not adequate. It is our highest priority to provide our guests with a pleasant and memorable experience. We take your criticisms seriously and will use them to further improve our services.We hope that despite your experience this time, you will give us another opportunity to convince you of our commitment to excellent service. We are always at your disposal to make your future stays as pleasant as possible.We look forward to welcoming you back to our NH Collection Berlin Friedrichstraße.Yours sincerely,DavidGuest Relation Manager

10/10 Sangat Bagus

johannes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

María Del Mar

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nezahat

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Alberto

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Best hotel and best located hotel in Berlin
Tanggapan dari Tanja pada tanggal 9 Feb 2024
Dear Alberto,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Kamila

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

mrs. hannah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best location
Perfect location. Very good breakfast. Spacious room. Very happy..
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 14 Des 2023
Dear Mrs. Hannah,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Kjell

Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Stephane

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Tres bien situé. Chambre pas 4 etoiles. Pas de peignoir pas de pose valises
Menginap 5 malam pada bulan November 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 7 Des 2023
Dear Stephane,We would like to thank you for taking the time to share your experience at the NH Collection Berlin Friedrichstrasse. We are pleased to hear that you appreciated our location. Our hotel is indeed in a very convenient location that allows our guests to explore Berlin with ease.We are sorry to hear that our room facilities did not quite meet your expectations. Your feedback is very important to us as it helps us to constantly improve our service and offer our guests the best possible stay. We hope that you will visit us again despite the inconvenience you experienced. It would be our pleasure to offer you an even more pleasant experience during your next stay.Thank you for your review and for your understanding. We are always striving to improve our service and your feedback is very important to us.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

James

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Business stay in Berlin
Hotel was excellent, no complaints, staff very friendly and place very clean, good restaurant, again with friendly staff. Only one tiny issue was that the business suite had Macs (I am a PC person), however, the reception staff were keen to help. Good transport links.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 5 Des 2023
Dear James,Thank you for choosing to stay at the Hotel NH Collection Berlin Friedrichstrasse and for sharing your positive experience with us. We are delighted to hear that you found our hotel to be excellent and our staff to be friendly. We take pride in providing a clean and welcoming environment for our guests and your kind words are truly appreciated.It's also wonderful to hear that you enjoyed dining at our restaurant and found our staff to be friendly and hospitable. We strive to provide exceptional service across all areas of our hotel and your feedback is a testament to our efforts.We acknowledge your preference for PCs over Macs in our business suite. We appreciate your understanding and are glad that our reception staff were able to assist you. Our team is always on hand to ensure that your stay is as comfortable and enjoyable as possible.Your mention of our good transport links is also appreciated. We understand the importance of convenience for our guests and are pleased that this aspect of your stay was satisfactory.We are grateful for your positive review and look forward to your return. Should you need any assistance in planning your next visit or have any further feedback, please do not hesitate to contact us. Our commitment is to continually improve our services based on the valuable feedback we receive from guests like you.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

8/10 Bagus

Naomi

Bepergian bersama keluarga
Nice hotel, nice staff, not luxurious
Stayed for three nights, 2 rooms, family of 4. Pro’s: This is a nice hotel in a great location, the staff are very helpful and friendly. Breakfast was excellent with a wide choice of fresh food, although on the third day the hot food had been put too long and wasn’t hot. Good shower with lots of hot water. Cons: this was one of the more expensive hotels in the city and it was a bit run down, the sinks didn’t drain and left horrible marks, the door stops were broken and not repaired, the room itself was quite cold and despite turning up the thermostat to its highest setting, with temperatures of -5 we struggled to get warm and had to go to bed fully clothed. However the thing that annoyed me is the tea and coffee, each day they would only leave one normal tea bag and two small pots of milk for two people. We received one bottle of water on our first night, but no other days. Whilst it may not seem like much, for the price I would expect them to be slightly more generous with tea/coffee water.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 5 Des 2023
Dear Naomi,Thank you very much for choosing to stay at the NH Collection Berlin Friedrichstrasse and for taking the time to share your experiences with us. Your detailed feedback is invaluable as it helps us understand better where we excel and where we can strive for improvement.We're glad to hear that you found our staff helpful and friendly and that our location was convenient for your needs. It is also wonderful to know that you enjoyed the wide range of fresh food available at breakfast and the hot showers in your room.However, we regret to hear about your experiences with the room temperature and the tea and coffee provisions. We always strive to provide our guests with a comfortable and warm environment, and we are sorry to hear that we fell short of your expectations in this regard. We understand how important these small details can be in contributing to an enjoyable stay, and we sincerely apologize for any inconvenience caused.Regarding your comments about the condition of the hotel, we take pride in maintaining a high standard of service and facilities for our guests, and we are sorry if you felt that some aspects did not meet your expectations. Your feedback is crucial in helping us to continuously improve our service standards.We appreciate your feedback and we would be honored to have another opportunity to serve you in the future. Please do not hesitate to contact us if you have any future needs. We are committed to providing an excellent experience for our guests and take all feedback seriously.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean, modern, great location
Menginap 3 malam pada bulan November 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 5 Des 2023
Dear Jennifer,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

6/10 Cukup Baik

Bridget

Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Rosana

Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Arthur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Uwe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Fabian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 3 malam pada bulan November 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 15 Nov 2023
Dear Fabian,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

8/10 Bagus

Wim

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Het hotel lag ideaal, langs het openbaar vervoer. De kamer was proper. Het had een fijn bed en het was er zeer stil. Het ontbijt was niet top maar ok.
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 6 Nov 2023
Dear Wim,Your observations regarding our hotel's convenient location and serene environment are absolutely delightful to read. We are thrilled to hear that you had a restful stay in our clean, comfortable rooms. It's regrettable, however, to learn that our breakfast didn’t fully meet your expectations. We always aspire to provide an exceptional experience for our guests and your feedback is invaluable in helping us achieve this goal. We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Chandler

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was nice, helpful, and room service was great and the breakfast was tasty. Staff spoke English well too which is a big plus for us travelers. Everything is close to this hotel, including the Friedrichstraße train station which can take you to any cool part of Berlin you want to go, but it's not really needed as much of the cool things are within walking distance. There's a Rossmannn, which seemed very much like a Walgreens or CVS for those Americans out there, right across the street to get any essentials you want if you need them. Only sort of criticism I have, I guess, is that it should be a bit more clear on who can use the breakfast/restaurant or whatever is downstairs by the lobby. The £24.9 fee you pay for breakfast is for the room service breakfast, not for that restaurant, which has its own fee from my understanding. Again, it's not really a complaint and I'm pretty sure it was explained to me whenever I checked in but I never picked up on it if it was. Definitely staying there again when I come back to Berlin.
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 6 Nov 2023
Dear Chandler,It's wonderful to hear about your enjoyable stay at the NH Collection Berlin Friedrichstrasse. We're glad that our well-versed and helpful staff, tasty breakfast, and prime location added to the positive experience of your visit. Your kind words are greatly appreciated.Your feedback regarding the clarification about the breakfast and restaurant fees is noted. We will strive to ensure that our communication is clearer in order to avoid any confusion for our esteemed guests in the future.It's heartening to know that you're considering staying with us again. We are excitedly looking forward to welcoming you back.Warm regards,TanjaAssistant Guest Relation Manager

10/10 Sangat Bagus

Larry, Couva

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very upscale hotel with friendly staff. Be pleasant and funny and you’ll see. Good breakfast in large dining area. Close to bus tours.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 6 Nov 2023
Dear Larry,we are very pleased that you enjoyed your stay at our hotel. Your words of praise about our staff and the breakfast offer are a great endorsement for our team. It is wonderful to hear that you also appreciate the central location of our hotel.We look forward to your next visit in our NH Collection Hotel Berlin FriedrichstrasseWith kind regards,TanjaAssistant Guest Relation Manager

8/10 Bagus

Helena

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mycket bra hotell med en väldigt bra frukost. Läget är suveränt med närhet till alla kommunikationer. Stort och bra rum och hjälpsam personal.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari David - Guest Relation Manager pada tanggal 2 Nov 2023
Dear Helena,thank you for taking the time to share your valuable experience with us and that you enjoyed your stay at our hotel.We are very happy to hear that you could especially appreciate our breakfast and the location of our hotel. It is our great pleasure to provide our guests with a pleasant and memorable stay.It is very encouraging to hear that you appreciated our room and the helpful staff. Our team always strives to provide the highest standard of service and your words of praise are a wonderful affirmation of their efforts.We hope to welcome you back to our hotel soon. Please do not hesitate to contact us if you are planning future stays or need further assistance.We look forward to welcoming you back to our NH Collection Berlin Friedrichstraße.With kind regardsDavidGuest Relation Manager

10/10 Sangat Bagus

Jürgen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lage des Hotels ist top. Viele Sehenswürdigkeiten sind zu Fuß erreichbar. Zimmer sind sehr sauber und gut ausgestattet. Je nach Lage ist der Zuglärm vom Bahnhof Friedrichstrasse die ganze Nacht etwas zu hören. Das Frühstücksbuffett ist sehr reichhaltig und es gab ausreichend Plätze.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 24 Okt 2023
Sehr geehrter Jürgen,vielen herzlichen Dank für Ihren Aufenthalt bei uns im NH Collection Berlin Friedrichstrasse. Es ist sehr schön zu hören, dass Sie sich bei uns gut aufgehoben und wohlgefühlt haben.Wir schätzen besonders, dass Sie sich die Zeit genommen haben ein so gutes Feedback über unser Haus und die gute Lage zu schreiben.Wir freuen uns schon heute, Sie bald wieder einmal bei uns im Herzen Berlins begrüßen zu dürfen und hoffen Sie, hatten eine angenehme Heimreise.Herzliche Grüße Ihr NH Collection Berlin Friedrichstrasse Team, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Mehmet

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sehr schön, sauber. Gerne wieder
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 22 Okt 2023
Sehr geehrter Mehmet,es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und unser Hotel in Berlin als schön und sauber empfunden haben. Ihre Zufriedenheit ist unser größtes Anliegen und wir sind immer bemüht, unseren Gästen den bestmöglichen Service zu bieten.Wir freuen uns darauf, Sie bald wieder bei uns im Hotel NH Collection Berlin Friedrichstrasse begrüßen zu dürfen.Mit freundlichen Grüßen, TanjaAssistant Guest Relation Manager

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Die unmittelbare Nähe (4 Gehminuten) zu S und U-Bahn Friedrichstrasse bietet hervorragende Anbindung an den ÖV und Flughafen BER
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 18 Okt 2023
Sehr geehrter Robert,vielen herzlichen Dank für Ihren Aufenthalt bei uns im NH Collection Berlin Friedrichstrasse. Es ist sehr schön zu hören, dass Sie sich bei uns gut aufgehoben und wohlgefühlt haben.Wir schätzen besonders, dass Sie sich die Zeit genommen haben ein so gutes Feedback über unser Haus und die gute Lage zu schreiben.Wir freuen uns schon heute, Sie bald wieder einmal bei uns im Herzen Berlins begrüßen zu dürfen und hoffen Sie, hatten eine angenehme Heimreise.Herzliche Grüße Ihr NH Collection Berlin Friedrichstrasse Team, Tanja Assistant Guest Relation Manager

8/10 Bagus

Ana Lucia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Confortável e ótima localização
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 18 Okt 2023
Dear Ana Lucia,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Zoraida

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cómodo
Menginap 1 malam pada bulan September 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 18 Okt 2023
Dear Zoraida,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Mark D

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast is outstanding. Patrons should book their rooms with breakfast included.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 13 Okt 2023
Dear Mark D,Thank you so much for your review! We are thrilled to hear that you enjoyed the location, cleanliness and the breakfast of our Hotel NH Collection Berlin Friedrichstrasse. At NH Collection, we strive to provide our guests with an enjoyable experience and comfortable accommodation. We take pride in our attention to detail and friendly staff. Thank you again for your feedback and we look forward to welcoming you back soon!We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Keomany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service
Menginap 6 malam pada bulan September 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 13 Okt 2023
Dear Keomany,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

8/10 Bagus

KOAH HWYE

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything good. Clean. Modern. Safe. Beside a train station and very convenient going to airport via train. Only downside is the WIFI. You need to pay for very high speed WiFi access. I didn't upgrade but the speed was ok for YouTube streaming
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 9 Okt 2023
Dear Koa Hwye,It's delightful to hear that you found our hotel clean, modern, and safe. We're glad our location next to the train station was convenient for your travels. Regarding the WiFi, we do offer a complimentary service that should be adequate for basic browsing and streaming. Your feedback is valuable and we'll certainly keep it in mind as we continuously strive to improve our services.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse.Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

Anita

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Flott hotell, men for mye støy fra togstasjonen
Flott hotell med sentral beliggenhet rett ved Friedrichstrasse togstasjon. Rommene som vender ut mot togstasjonen er utsatt for støy fra tog og S-bahn.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 9 Okt 2023
Dear Anita,It is encouraging to know that you appreciated the hotel's central location and the convenience of being close to the Friedrichstrasse train station. It is our constant effort to make our guests' stay pleasant and memorable. However, we understand that your stay may have been slightly affected due to the noise from the nearby train station. Please accept our apologies for any inconvenience this may have caused. We hope to have the pleasure of welcoming you back to the NH Collection Berlin Friedrichstrasse, where we will do our utmost to ensure that you have a more comfortable and peaceful stay.Kind regards TanjaAssistant Guest Relation Manager

8/10 Bagus

YUMI

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan September 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 9 Okt 2023
Dear Yumi,Thank you very much for your recent stay with us and thank you for taking your time to review your stay. The entire team is very happy to see that you had an enjoyable time in Berlin and at the NH Collection Berlin Friedrichstrasse.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse or to any other NH Hotel in the world.Greetings from the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

10/10 Sangat Bagus

VIRGINIA ANGELICA

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Un excelente hotel y ubicación, muy buen desayuno y muy buena atención del personal.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Tanja Assistant Guest Relation Manager pada tanggal 8 Okt 2023
Dear Virginia Angelica,It is a pleasure to hear about your positive experience at our hotel. We are pleased to know that you enjoyed our convenient location, delicious breakfast and the friendly attention of our staff. Your satisfaction is our priority and it is gratifying to know that we met your expectations.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relations Manager