"I have always wanted to stay at this hotel. And believe me I wanted to give it a five star rating. Because the hotel itself is so European feeling and very sweet.
The location is excellent as it’s right at the edge of West Hollywood where everyone goes to party and have dinner.
I actually live in Los Angeles and I booked a night at the hotel because I was going to gay pride, which is one of the biggest in the United States, but apparently the hotel staff forgot about this event.
When I checked in my room, there were long black hairs on the floor of my shower and I had not used it yet. So I called for Housekeeping to come clean it and the person at the front desk arrived with a spray bottle and two rags which did not delay my concerns on sanitation. He told me that Housekeeping had gone home for the day and it was only 4 o’clock in the afternoon.
It seems to me that on gay pride weekend the Housekeeping staff should be doubled up, and not sent home early. This was shortsighted of the management. Anyway, the front desk clerk, clean my bathroom with what little cleaning supplies he had. And I appreciated it.
The one thing I will say is that the staff was excellent. They worked there a little buds off to accommodate the guest on this crazy weekend. But they exceeded their limit.
There was no valet the day of the parade. There was no baggage claim so luggage was literally stacked up in the lobby to the ceiling.
Grade B-"
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