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Ulasan untuk Motel 6 Billings, MT - North

2 out of 5
Motel 6 Billings, MT - North
5353 Midland Rd, Billings, MT

Ulasan

4,8
Penilaian 10 - Sangat Bagus. 96 dari 1001 ulasan" "
Penilaian 8 - Bagus. 150 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 170 dari 1001 ulasan" "
Penilaian 4 - Buruk. 177 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 408 dari 1001 ulasan" "

4,8/10

Kebersihan

6,4/10

Staf & layanan

4,0/10

Fasilitas

4,4/10

Kondisi & fasilitas properti

4,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

L.

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Sharon

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had stayed there before and had no complaints for the price. I had to make numerous trips to front desk to get new access key cards. The stair treads were missing in places. I have bad knees and had to move a big oxygen concentrator and was afraid I might trip. I did take photos of the room. Our tv did not work. They did take some off of our bill. Water in sink was not hot. There was mold in bathroom where the flooring was coming loose. The beds were clean and comfortable but that was the only thing that was really clean.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Perry

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
With the remodeling very accommodating
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Judith

Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Mario

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They charged me without spending the night and will not reimburse. It was the most filthy and disgusting place I have ever seen. Please do not stay there or reserve through Expedia.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Brand Experience Team pada tanggal 21 Mei 2024
Hi Mario,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Sangat Buruk

Evan

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Absolutely would not stay there with my wife without a gun. Ate the cost of the reservation to get accommodations elsewhere because it was that disgusting.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Ryan S pada tanggal 12 Mei 2024
we recently underwent a management change and are working towards getting the property back to where it needs to be. we hope to have an opportunity to earn your business in the future.

2/10 Sangat Buruk

Gregory

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Front desk workers wreaked of weed smell and looked like they just got out of a gangsta convention. Could have been the nicest guys on the planet, but the appearance they gave off made me want to run for a different hotel.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ryan S pada tanggal 12 Mei 2024
we are sorry your stay was less than adequate. we dont discriminate or judge in our hiring process but we will investigate the "weed" smell as we do not tolerate drugs on the property here.

2/10 Sangat Buruk

Scott

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bad property
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ryan S pada tanggal 12 Mei 2024
thank you for the feedback

4/10 Buruk

Alan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was no phone, TV or toilet paper in this room.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ryan S pada tanggal 6 Mei 2024
everyone is givin the opportunity to see the room in advance before payment is taken.

6/10 Cukup Baik

Jaydon

Menginap 2 malam pada bulan April 2024
Tanggapan dari Ryan S pada tanggal 6 Mei 2024
we appreciate the feedback.

2/10 Sangat Buruk

Cj

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was so disgusting. Halls smelled like piss and spray paint in rooms
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Ryan S pada tanggal 6 Mei 2024
we recently changed management and this property is rapidly improving we hope to have the opportunity to earn your business in the future.

2/10 Sangat Buruk

Laura

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No trash cans in room, broken tv, cold showers, had to ask for a roll of toilet paper. Nothing in vending machines. Side door lock was missing so any one could go inside the hotel. There was a big sign at the front desk that you couldn't get a refund once you had paid for the room. I felt sorry for the employees who have to spend time apologizing to the guests.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Ryan S pada tanggal 2 Mei 2024
Thank you for taking the time to share your feedback with us. We have recently undergone a change in management and are quickly working to remedy the areas we are lacking. your feedback will help us improve and the team appreciates it as do I

8/10 Bagus

Marissa

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Megan

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Spent one terrifying night in this filthy, non-fuctional, terrifying, place. Did not sleep a wink in fear. Would not use the bedding due to filth. The window had no way to lock it. The shower is moldy and there was no hot water.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nancy Y. pada tanggal 17 Apr 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Sangat Buruk

Emma

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our window are broken don't have any locks and out door was kicked in by a wonderer
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brand Experience Team pada tanggal 11 Apr 2024
Hi Emma,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Sangat Buruk

Patrick

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the worst place I have ever stayed and I will never stay there ever. the worst customer service. it smelled like weed in the hotel and in the room it was way worse. drywall was coming off the walls.
Tanggapan dari Brand Experience Team pada tanggal 11 Apr 2024
Hi Patrick,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Sangat Buruk

Brad

Bepergian bersama hewan peliharaan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room I was given was in horrible condition. Many things broken. In the bathroom, bedroom area, sink, window. Was not charged, but the conditiona were terrible
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brand Experience Team pada tanggal 3 Apr 2024
Hi Brad,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mariah was the nicest front desk person ive ever met and the the room were super clean and comfortable for the situation i was in thank you
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Brand Experience Team pada tanggal 26 Mar 2024
Hi Thomas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Sangat Buruk

Thomas

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
It is disgusting.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Nancy Y. pada tanggal 19 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Sangat Buruk

Ramiro

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely filtthyyy! Do not stay here. Smells like decomposition in there.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 12 Mar 2024
Hi Ramiro,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 Cukup Baik

Emma

Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Ryan S pada tanggal 2 Mei 2024
thank you for your feedback

2/10 Sangat Buruk

Christine

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property & motel really should be condemned. The city or county Board of Health needs to get involved. We looked at 2 rooms & both had never been cleaned. The pool which looks beautiful in the website, was 1/3 full of green, algaed water. Carpets ripped out, stairs with no carpet. A sad day for Motel 6. We never did stay. It was just as bad as a horror movie.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Brand Experience Team pada tanggal 21 Feb 2024
Hi Christine, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Buruk

JOSE

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Misty

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Well not many rooms to choose from. The property was dirty
Menginap 1 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 21 Nov 2023
Hi Misty, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
RUN
Very scary hotel. Smelled of burnt plastic and weed. Walked into our room and saw a cockroach scurry across the table. "Interesting" folk hang around the doors smoking. If it wasn't for the clerk asking if we wanted to look at the room before checking in, we would have wasted $80.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Brand Experience Team pada tanggal 21 Nov 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 Sangat Buruk

Dennis

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Anthony

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room had no tv the bathroom ceiling was falling down no light in the bathroom and the tube didnt drain
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 1 Nov 2023
Hi Anthony, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Sangat Buruk

Kristin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Anne

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was an old facility not very well maintained. It did not hav e the microwave that was advertised. We had a reservation for the following Saturday but decided to cancel it and take a Howard Johnson in Gillette WY instead. Much cleaner and a lot cheaper! We will not use Motel 6 in the future unless it is a new facility.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 25 Okt 2023
Hi Anne, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Sangat Buruk

William

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Felt unsafe from start to finish. Not clean. No toilet paper or towels to use. I don’t care that there was no TV, I’m sure it was gone because it was stolen.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 25 Okt 2023
Hi William, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 Cukup Baik

Timothy

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I wanted a place to shower and sleep. It was adequate for that purpose. The room was in need of repair.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 25 Okt 2023
Hi Timothy, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 Sangat Buruk

Maya

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023

2/10 Sangat Buruk

Jessica

Bepergian bersama teman
Tidak Disukai: Fasilitas
The entire hotel smelled of marijuana and was filthy. No fan in the bathroom, broken TV, broken bathroom light. I could go on and on. Disgusting!!!
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Shannon

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Don’t Stay Here Ever
This hotel is disgusting. The room has a strong smell of smoke that permeates everything. The smoke detector and sprinkler have been ripped out. The drapes are stained and damaged. There are layers of dirty grime on the floor. It is in a skanky neighborhood. It is loud from traffic from the freeway and people coming in and out at all hours. Gives Motel 6 a bad name.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 18 Okt 2023
Hi Shannon, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Sangat Buruk

John, Beverly

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Linda

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
DO NOT STAY HERE! When we checked in the desk person asked if we wanted to look at the room before checking in. I'm grateful for her. The sheets were stained and clearly hadn't been washed. I lifted the mattress and saw bed bugs running. The smell of smoke was so strong my eyes were watering. I've never seen anything so disgusting in my life. If i could give zero stars I would.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Okt 2023
Hi Linda, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Sangat Buruk

Rodric, Helena

Tidak Disukai: Kebersihan, kondisi & fasilitas properti

4/10 Buruk

Kevin

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ok
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Okt 2023
Hi Kevin, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Sangat Buruk

Morris

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
'It can't be that bad!' Wrong. Getting checked in was a mess, they couldn't even make the room keys for another hour (after I paid), no refunds, no change for cash. I will say the staff tried to help as best as they could. I got my key card and someone was already in the room. Finally got a new room, not in good condition but all I needed was a bed and bathroom, so it was good enough. Many things broken and dirty. No locks on doors inside building (torn off). All in all, if you just need a bed they can provide it, as long as you can successfully book a room.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Okt 2023
Hi Morris, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

4/10 Buruk

Robert, Vancouver

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It is interesting that they told me to check out the room before paying because there are no refunds. The room is ok and the price is cheap, but there were alot of people hanging around and a family might not feel safe. AC was set to 63 in the room so it was cold to start. i just turned it off. Noone on staff was there in the morning. A customer was trying to report that some thefts happened over night. Altogether, I would avoid it. In the morning, off. People talking in the hallpaying because there are no refunds.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Okt 2023
Hi Robert, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Kaur J.#Team6

4/10 Buruk

Kira

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023

8/10 Bagus

John

Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Harrison

Menginap 1 malam pada bulan September 2023

8/10 Bagus

kevin

Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Francisco

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I cancelled my stay at the Motel the same moment I got there. Room was dirty and feels unsafe.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 7 Okt 2023
Hi Francisco, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Buckley

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No smoke detectors, no tv, no microwave, dirty, noisy neighbors, unsafe parking lot with loiters playing loud music. Very terrible experience.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Jonathan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I was on the main floor. I woke up to water having dripped onto the desk and onto the toilet and surrounding the toilet (not a toilet leak since the seat was also wet). All the floorboards were warped so this isn't a new issue. Mold on the walls in the bathroom.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 29 Sep 2023
Hi Jonathan, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 Sangat Buruk

Arcelia

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I didn’t stay it was disgusting.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 29 Sep 2023
Hi Arcelia, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Sangat Buruk

James

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst ever!
This Motel 6 is the worst Motel 6 I have ever stayed at. This place would have to be extensively renovated to qualify to accommodate the homeless. I think of Motel 6 as a budget place to stay. It should use some of its budget to repair and maintain the place.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Brand Experience Team pada tanggal 29 Sep 2023
Hi James, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6