Cari Chalet di Biltmore

"Unfortunately, our stay was very disappointing. Every room in our group had issues, including clogged toilets, showers that did not drain properly, and sinks where the water would barely go down. The rooms also looked dirty and poorly maintained, and even the towels did not appear to be properly cleaned. These are basic cleanliness and maintenance standards that any hotel should meet, regardless of its price or rating. It was unpleasant and frustrating to experience the same problems across...

"Breakfast was very good! Some staff at front desk were rude and inconsiderate! Our grandson suffers from traumatic anxiety and had a bed accident! Our daughter went to front desk at 3 am to get dry sheets and mattress cover! She said all she had was sheet and housekeeping would be in at 8! Now I am not stupid if you are the night manager you have access to whatever you need. She was just lazy, rude and didn’t want to bother! This was Sunday, November 1 and someone needs to update the...

"The room was clean and the staff was friendly. However the Expedia amenities included in the search was not actually included. The breakfast that was said to be included was not. It did not actually have a hot tub as stated in the Expedia search parameters."

"We were traveling through, so only stayed one night. It was good for the cost of the room."

"It was not walking distance to downtown Bristol, but it was not the hotel fault it was who I went thru rooms was clean ,staff was super breakfast was included it was good"

"Not very clean, the room didn’t have enough towels and the staff was hesitant about giving more out (sheesh talk about ridiculous), the breakfast food was not appealing or tasty at all. Won’t stay here again… that’s for sure."

"It was a great hotel. Getting the suite was definitely worth it. We would stay here again on our next visit."