Carville Hotel Guide - 3 Stars Hotels in Carville, Louisiana

" We choose to stay at Marriott properties because of a high standard of cleanliness. This property is not up to par. Dirty dishes in the dishwasher at check-in. The fridge handle was completely missing. The overhead light in the kitchen was burned out. Air-conditioning not working. The tub drain was disgusting. Dried urine at the base of the toilet. Phone did not work. We took photos of it all to document it and have reported it to the Residencer Inn Corporate offices. To top it all off we were charged $360 more than our receipt shows we should have been charged. After several calls to the hotel to try and resolve the issue we gave up and went to corporate offices. We have never written a bad review before...but this property really needs to up their game. It is terrible!"

"Cortney at the front desk was awesome. "

"Great location on campus. Comfortable room options. Quiet and clean rooms. "

"nice"

"From the clean hotel , great breakfast and comfortable rooms we really enjoyed our stay ."

"The design and pictures of the hotel are nice. Our room was not the cleanest. Crumbs all over the floor. Weird stains and gunk on the walls. Our room smelled like mildew. Very musty. We kept having to spray perfume to get rid of the smell. We did not have time to switch rooms otherwise we would have. "

"A/C didn’t work. Reported it to front desk twice and never got fixed."

"Everything were fine expect the air conditioning. "

"We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service."