Gansevoort Hotel Guide - 3 Stars Hotels in Gansevoort, New York

"The heating in the room was very loud and kept blowing hot and at time cold air. We didn't sleep at all."

"This establishment is very old and not maintained well. The pool room smells strongly of mold, the carpets throughout are old and dirty. The main building doors do not lock and the room doors do not lock appropriately. The room was not clean, the hallways smell of cigarette smoke and marijuana. People are actively smoking throughout the building hallways, some staff. It is obvious that this establishment is poorly managed. Photos and recordings were sent to corporate, I ended my stay 1 day in related to safety issues, poor services (WiFi) and the corporate team did refund and support concerns."

"Always enjoy our stay here. "

"This establishment's advertising and most reviews certainly create a mismatch between expectations and reality. At a minimum, any usage of words by this establishment to describe themselves as "luxury" or "deluxe" (or any other related synonyms used) are inappropriate. This stay was intended for my wife and I's anniversary. When we checked in, the staff made the interesting comment after telling us our room number, "You can't change rooms." And we asked "What do you mean? We just got here, why would we ask you to change rooms?"... 😅 Little did we know how relevant that would become. Firstly, let's begin by how ridiculous it is that they charge a resort fee for places that weren't open, unavailable, some under construction, and not being allowed to really stay near the resort. The premises features a detached wing on the west thats in worse shape than any common budget hotel chain despite being advertised as "newly renovated". Sincerely, to all readers, there are waterfront views of Lake George in better quality rooms for better prices. But for completeness and transparency, it's important to further illustrate the lackluster quality. I think that recently renovated "resorts" would have a better installation of higher quality flooring. The owners felt it acceptable to use the cheap peel and stick vinyl flooring throughout a large portion of the property--like the cheapest a landlord would ins. In our room in particular, that flooring had started to peel. "

"Clean property and staff was very friendly and attentive "

"Was a excellent stay I would use them again "

"Wall paper coming up, water heater is a bust, low staff, "

"Great stay very clean pool area was great game room playground etc..will stay again "

"Perfect location. Super helpful staff. Clean rooms. "