Hurt Hotel Guide - 3 Stars Hotels in Hurt, Virginia

"Clean Room, Staff were lovely and the breakfast was decent. The room was nice and cool but the bed mattress was a little stiff but all in all a great hotel especially as it is close to the airport, literally down the road from the airport and there is a Chili’s restaurant next to. They also have a mini store next to reception of snacks and drinks and other small things for your travels. "

"Early check-in was greatly appreciated after a long trip! "

"Great stay, hotel seems new and helpful staff"

"Convenient location and parking, wonderful staff, great breakfast options, clean and very spacious rooms, check in was the easiest of any hotel I've ever stayed in"

"I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend."